3 outdoor pools, pool umbrellas, sun loungers

Recensioni per Calypso Cay Vacation Villas

3.5 out of 5
Calypso Cay Vacation Villas
3000 Bonfire Beach Dr., Kissimmee, FL

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 561 su 1264 recensioni" "
Valutazione di 8 - Buono. 319 su 1264 recensioni" "
Valutazione di 6 - Soddisfacente. 154 su 1264 recensioni" "
Valutazione di 4 - Scarso. 99 su 1264 recensioni" "
Valutazione di 2 - Terribile. 131 su 1264 recensioni" "

8,0/10

Pulizia

7,8/10

Personale e servizio

8,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Bradley

Viaggio con la famiglia
Pools were nice. Lots of crying kids, however. Clientele were a bit rougher then we are used to. A two minute bit of pressure to attend a timeshare presentation, which I never saw mentioned before booking, never felt great when arriving. Front desk wouldn’t answer the telephone one night at 6pm looking for toilet paper. The room was dated, but was clean and roomy. The pillows were terrible, but the beds were ok. Water pressure was similar to a campground. A lot of walking and must cross a road to get to main pool, so be weary with small children. Parking was good. We felt safe on the property. Elevator took two minutes to go two floors, so we never used again, which was fine for us. Would come back again for the type of vacation we were on, where it wasn’t planned, and were gone most days. We had just asked friends for a motel, they recently stayed at, and this was available. We were looking to save a bit of money where we could, which ended up being the motel. The budget was $1000 a day by the time we paid for flight, motel, food, car rental, and Disney, etc. We would come back. I gave a list of exactly what we had experienced while there, but we enjoyed our stay, and you would also, if you can handle the things I mentioned.
Soggiorno di 5 notti a marzo 2024
Risposta di Management, il giorno 16 apr 2024
It sounds like you had a mixed experience during your stay. While you appreciated the amenities such as the pools and felt safe on the property, there were some downsides like the noise from crying kids and the pressure to attend a timeshare presentation. It's unfortunate that you encountered difficulties with the front desk and found the room to be dated with poor water pressure and uncomfortable pillows. However, it's great to hear that despite these issues, you still enjoyed your stay overall and would consider returning. Thank you for providing a detailed account of your experience, which can help other travelers make informed decisions.

10/10 Eccellente

Ravita

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Enjoyed my stay! Lovely property with great pool facilities and activities. Will return!!
Soggiorno di 8 notti a marzo 2024
Risposta di Management, il giorno 10 apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our property's pool facilities and activities to your liking. We strive to provide a memorable and enjoyable experience for all our guests, and we're delighted to know that we succeeded during your visit. We look forward to welcoming you back in the future for another wonderful stay!

10/10 Eccellente

John

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Had another great stay at Calypso Cay! Claudia at the front desk was WONDERFUL! Highly recommend this place!
Soggiorno di 14 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

6/10 Soddisfacente

Peg

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Had a great view of pool
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Buono

Debbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Some of furniture around the pool needs repaired.
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

6/10 Soddisfacente

Jeanne kateleen

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The rooms need a complete renovation. They are in disrepair. The staff was friendly and helpful.
Soggiorno di 9 notti a febbraio 2024
Risposta di Management, il giorno 21 feb 2024
Thank you for providing your feedback!

10/10 Eccellente

Ron

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stayed here a couple times. Has never been too busy. Rooms are fairly clean and the grounds are well kept.
Soggiorno di 6 notti a febbraio 2024
Risposta di Management, il giorno 21 feb 2024
Thank you for providing your feedback!

6/10 Soddisfacente

Margaret

Mi è piaciuto: Pulizia
Enjoyed watching Superbowl by the pool. It was a very busy place on weekends. Good for kids but not adults seeking to relax. Mini golf needs to be replaced, bathrooms should be redone. 3BR unit good size.
Soggiorno di 7 notti a febbraio 2024
Risposta di Management, il giorno 21 feb 2024
Thank you for providing your feedback!

10/10 Eccellente

Sharon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My family loved the property. Our room was very spacious and comfortable. We will definitely be going back.
Soggiorno di 2 notti a febbraio 2024
Risposta di Management, il giorno 13 feb 2024
Thank you for providing your feedback, we are delighted to know you enjoyed your stay!! We look forward to welcoming you back in the near future.

10/10 Eccellente

Jenifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Muy buen lugar para quedarse si vas en familia 10/10
Soggiorno di 4 notti a febbraio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

6/10 Soddisfacente

Leola

Viaggio di coppia
Average property, a bit expensive
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

8/10 Buono

Almer

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Yenia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Thumbs up!
Our family decided to take a trip last minute, and I was able to book Calypso Cay. Honestly, I was amazed at how everything was so accommodating. Very clean, very comfortable and very affordable. Definitely a thumbs up!
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

6/10 Soddisfacente

Ashlee

Viaggio con la famiglia
This property was great for what we needed. It was clean, had many pools, and the kitchen was a bonus. However, our room wasn’t ready for 45 minutes after check-in time and when sending us to our villa the women didn’t even let us know our elevator was broken, we were on the 3rd floor. Jason in maintenance was fabulous and helped with all our bags. He saved the experience because of his kindness!
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

2/10 Terribile

Nicole

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The rooms were dirty, outdated, and so noisy we could not sleep during our stay because of the noise. And The smell of people doing drugs. There was a really bad environment
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback. we look forward to welcoming you back in near future!

10/10 Eccellente

LUKE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
they made check in and check out super easy. Very helpful and friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback. We appreciate the opportunity in serving you and look forward to welcoming you back in the near future!

6/10 Soddisfacente

Rani

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
The room itself was nice. However, the floors and walls are super thin. So you could hear all the walking around above you. There was quite a bit of activity in the parking lots at night that tend to make us and a few other separate reservations uneasy. Check in was also a little rough as there was not great communication with the employees that work at the front desk.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Janice

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Perfect vacation or stay cation spot
Perfect vacation and stay cation. Vikka was clean and spacious for me and my family. Love the pools and hot tubs. The grill at the pool had delicious food and my kids loved watching movies at the pool.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

ADRIANA

Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Berenice

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

6/10 Soddisfacente

David

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Amenities are not as good as advertised. Some of the are old and broken (like the mini golf), some of them are not working (like the zip line). They have a Dunkin advertised (not there) Kids pool under construction Kids fun water park is old, rusty and half is not working
Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback. We appreciate the opportunity in serving you and look forward to welcoming you back in the near future!

2/10 Terribile

Renee

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

2/10 Terribile

Alexis

Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

2/10 Terribile

Marty

Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property is absolutely beautiful and amazing. The staff is friendly. The check-in process is very easy and the villa was so beautiful, clean, fresh linens, spotless.
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

8/10 Buono

Eduardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great place to go with the family.
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

8/10 Buono

Tom

Calypso Cay Bed Bugs
Bed bugs. However the front desk service was exceptional. The young lady was very nice and gracious. Never heard a thing from management. Not even a stop to the room. 2nd time I’ve had an issue with poor or no communication from the manager. It will be a never until we go back.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 15 feb 2024
We apologize for the inconvenience and are happy to know that the front desk was exceptional during your transition.

2/10 Terribile

Steven

Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Vicenta

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Raphael

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

2/10 Terribile

Michael

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property is old and smelly inside and dirty
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Jocelyn

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Got a 3 bedroom had a whole extra den with two beds really liked very nice
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Josue J

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great family stay
Great place to stay and very close to Disney
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Charlotte

Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

10/10 Eccellente

Jose Luis

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

2/10 Terribile

Kimberly

Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 7 feb 2024
Thank you for providing your feedback, we look forward to welcoming you back in near future!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Family stay
Everything was great with the stay, property was nice. Room was cozy. Only issue i wasn’t pleased with was the way I had to get my car pass for parking. I was basically sent to the people who sell their time shares and I was not interested in it at all. I was just there for a larger place to stay with my family while in town for two nights , and it was as if they were pushing for us to attend a meeting during the day I had planned to spend with my family. That was the only issue really, other then that everything was wonderful.
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 13 nov 2023
Thank you for providing your feedback and for scoring us an 8 out of 10. We are happy to hear you enjoyed your stay with your family. We apologize for the process in getting your car pass. We hope to welcome you back in the near future.

10/10 Eccellente

Christina

Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 13 nov 2023
Thank you for giving us a 10 out of 10 score. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Buono

Gloria

Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 13 nov 2023
Thank you for your 8 out of 10 score. We are happy to hear you enjoyed the property. We look forward to welcoming you back in the near future!

8/10 Buono

Shaunice

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di Management, il giorno 6 nov 2023
We're thrilled to receive your outstanding 4 out of 5 rating! Your positive feedback is greatly appreciated, and we're delighted to know that you had a wonderful experience during your stay. We look forward to the opportunity to host you again and provide you with an even more exceptional stay in the future.

6/10 Soddisfacente

Ladonya

Non mi è piaciuto: Pulizia
October 2023
I love Calypso Cay. I frequent this property all the time and have for several years. This time was not the same quality stay that I am used to. The bathroom in my unit was not clean, there were dirt splatters on the walls and hair all over. The tub looked dirty. The AC did not work it was an uncomfortable 78-80 both nights. The 2nd night we put in a complaint and was basically given the runaround. They did offer us a new room but it was late when they responded and the communication was not good. I will go back because I do love the property and the amenities but they need to do some updating and remodeling, and customer service is lacking in some areas.
Soggiorno di 2 notti a ottobre 2023
Risposta di Management, il giorno 31 ott 2023
We sincerely apologize for the subpar experience you had during your recent stay at Calypso Cay. Your loyalty to our property is greatly appreciated, and we deeply regret that this time, we fell short of your expectations. The issues you encountered in your unit are unacceptable, and we understand how they affected your comfort. We will be conducting a thorough review of our cleaning procedures to ensure that all rooms meet our high standards. We also apologize for the discomfort you experienced with the AC and the communication issues. We take your feedback seriously and will work on improving our customer service and property amenities. Your understanding and patience are valued, and we hope to welcome you back in the future for a more pleasant and enjoyable stay, with the enhancements you've suggested in place. Thank you for your valuable feedback.

8/10 Buono

Gerald

Mi è piaciuto: Pulizia e comfort della camera
The room was nice. Friendly staff and lots of fun stuff to do.
Soggiorno di 4 notti a ottobre 2023
Risposta di Management, il giorno 31 ott 2023
We're delighted to hear that you had a pleasant experience during your stay. Your positive feedback about the nice room, friendly staff, and the abundance of fun activities is greatly appreciated. We aim to provide our guests with a comfortable and enjoyable environment, and your satisfaction is our top priority. We look forward to welcoming you back in the future for another fantastic and memorable stay. Thank you for choosing us, and we can't wait to host you again!

10/10 Eccellente

Franklin

Soggiorno di 3 notti a ottobre 2023
Risposta di Management, il giorno 31 ott 2023
We're thrilled to receive your perfect 10 out of 10 rating! It's wonderful to know that you had an outstanding experience, and we're grateful for your high praise. We look forward to the opportunity to host you again and provide you with another excellent stay in the future.

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia e comfort della camera
Everything was excellent except the deposit is too high for two nights $150 and takes a while to returned to my card.
Soggiorno di 2 notti a settembre 2023
Risposta di Management, il giorno 11 set 2023
Thank you for taking the time to fill out our guest satisfaction survey. We appreciate the feedback provided. Once again thank you for staying with us and we look forward to welcoming you back in the near future!

8/10 Buono

Allison

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Everything was nice, but the fact that we arrived early in the address that was given Was not correct, we had to stay somewhere else until check in there, so we paid extra fees. You need to update your address on all sites.
Soggiorno di 2 notti a luglio 2023
Risposta di Management, il giorno 25 ago 2023
Thank you for providing your feedback, we are glad you enjoyed your stay. We look forward to welcoming you back in the near future. We will look into the address listed on the site.

2/10 Terribile

Jackie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
HORRIBLE
The property was run down. There were people smoking marijuana in the parking lot. Women walking around partially nude. And there were two loud arguments using very foul language until well after midnight. Two separate sets of people. It was awful. We were supposed to stay through Monday. We left early Saturday morning and did not return.
Soggiorno di 4 notti a luglio 2023
Risposta di Calypso Cay Resort Management, il giorno 26 lug 2023
We sincerely apologize for the unpleasant experience you had at Calypso Cay Vacation Villas. This is certainly not the standard we aim to maintain for our guests. We take these issues seriously and are actively addressing them to ensure a safer and more enjoyable environment. Your feedback is valuable, and we hope you'll consider giving us another chance in the future.

8/10 Buono

Stefanie

Soggiorno di 3 notti a luglio 2023
Risposta di Management, il giorno 25 ago 2023
Thank you for your 4 out 5 feedback. We look forward to welcoming you back in the near future.

10/10 Eccellente

Catrina

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Ok
Soggiorno di 2 notti a luglio 2023
Risposta di Calypso Cay Resort Management, il giorno 13 lug 2023
Esteemed Guest,Your impeccable evaluation, a resplendent 5 out of 5 rating, has left us in a state of euphoria. Your succinct affirmation of "ok" encapsulates a cascade of gratification and contentment. We extend our heartfelt appreciation for your discerning endorsement.Sincerely,Calypso Cay Resort Management

10/10 Eccellente

Alfredo

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Management, il giorno 1 set 2023
Thank you for providing your feedback! We are happy to see you enjoyed your stay with and look forward to welcoming you back in the near future!