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Recensioni per Crystal Cove by CozyKey Vacation Rentals

4 out of 5
Crystal Cove by CozyKey Vacation Rentals
4760 Blue Diamond St, Kissimmee, FL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 9 su 15 recensioni" "
Valutazione di 8 - Buono. 2 su 15 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 15 recensioni" "
Valutazione di 4 - Scarso. 3 su 15 recensioni" "
Valutazione di 2 - Terribile. 1 su 15 recensioni" "

7,6/10

Pulizia

8,2/10

Personale e servizio

9,6/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Gareth

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Crystal Cove - Villa review
The Villa exceeded our expectations in terms of comfort, location and facilities. It was very spacious, homely and was located in a friendly gated community. The location was superb with easy access to general shops, outlet malls, great variety of restaurants, Disney and Universal amongst other attractions. Also very convenient to the International Airport. The management team were always very responsive to emails and dealt with any queries in a efficient and friendly manner. Plenty of useful information was also provided on site. Would definitely stay again and recommend to friends and family.
Soggiorno di 11 notti a luglio 2022
Risposta di CozyKey Team, il giorno 14 lug 2022
Dear Gareth, Thank you so much for your feedback, we really appreciate it. We are glad to hear that you enjoyed your time in our vacation home and we hope to welcome you back soon!

4/10 Scarso

BERNARD

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Mauvaise expérience.
Nous avions réservé une maison avec piscine. La maison proposée n'en avait pas. La propreté laissait à désirer. La clim ne fonctionnait pas.
Soggiorno di 8 notti ad aprile 2022
Risposta di Daniele, il giorno 9 mag 2022
Dear, The house you have booked via Expedia it does show no private pool, you probably made a mistake when making your Booking. Also, in the end, we removed you and your family to a 5bd house with private pool, so I am not sure what's your complaint and negative review. We believe some people are just hard to please, no matter what we do, and I believe we did everything we could to make your stay pleasant. Thank you, Daniele

10/10 Eccellente

Alejandro

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a novembre 2021

8/10 Buono

Magda

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Hidden fee but great place.
Great price and nice house. I was disappointed that the pool broke in the middle of our stay. The grill didnt work so we waited 2 days for a replacement. If you want the pool heated you have to read the fine print, pay more money and make sure you do this 3 days before you arrive or they wont turn it on. Other than the small inconveniences, the price wasn't bad. We did receive a night comped. They made it right in the end.
Soggiorno di 5 notti a febbraio 2021

4/10 Scarso

Robert

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
DIRTY BEDS
The place seemed okay upon first appearances other than the dirty carpet. We did notice a crib and stroller in the master closet which was a little strange bot no big deal. Next when we went to put our car in the garage there was an old car and more strollers and cribs in the garage. My son alerted his mother that the bed in his room had a bad smell. That was an understatement. The bed had a horrible sweaty smell on one side and the stench of cheep perfume on the other side. When we pulled back the sheets the bed was clearly dirty. We immediately checked the other rooms and found that the bed in the master bedroom was also dirty. We put the sheets in the washer and went out to enjoy our day. When we arrived back 9 hours later the washer was still running. The furniture was mostly old and a warn out. The patio furniture consisted of some broken folding table and chairs. The blinds at the sliding glass door were falling apart. I could go on but I’ll just say spend your money somewhere else.
Soggiorno di 5 notti a dicembre 2019
Risposta di Daniele, il giorno 4 feb 2020
Dear Robert, I am sorry that you had a bad experience with us. We try our best to make the clean and comfortable for every guest, but we understand the experience can be different for each of you. Honestly, we never had a complained like that about this house...Also, I searched for emails or phone calls from you during your stay and have not found anything, have you try to contact us at all with all your issues? the reason why I am asking you, is because we work 24-7 and we have a team that is available to go to the houses, to correct all issues usually on the same day. The car in the garage, belongs to the owner of the house, so unfortunately we can not move that. All the strollers and other kids supplies, are left behind by other guests, usually we leave it in the house so other guests can use them. Once again, I am so sorry about your bad experience, but like I mention before, we try our best to please our guests. Thank you, Daniele

10/10 Eccellente

Tashee, Delaware

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Great house! My family all love it! The area was quiet and close to a lot of shops! Thank you for letting us use your home! We will definitely book again!
Soggiorno di 3 notti a dicembre 2019
Risposta di Daniele reservations, il giorno 8 dic 2019
It was a pleasure to hist you! We are so glad you've enjoyed it everything. Thank you!

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Liked: Pool and hot tub, 3 bathrooms, washer and dryer. Disliked: dirty living room rug and bathroom throw rugs, hot tub was not hot and still didn’t heat even after maintenance said it was now working properly.
Soggiorno di 7 notti a novembre 2019
Risposta di Daniele reservations, il giorno 8 dic 2019
It was a pleasure to host you! Thank you for your feedback, we try our best to take of the houses so every guest can have a great memory. We will address the cleaning issues you've reported. Thank you

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved that it have a pool and a grill but to charge to use the grill is upsetting and also i wish they allowed smoking by the pool at least
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the propriety it was very nice the pool was nice and clean I think the cleanliness could be better around the house and the furniture needs to be up graded desperately otherwise my stay was good me and my family was very comfortable thank you. I would recommend CozyKey to others and I would definitely stay again
Soggiorno di 7 notti a luglio 2019

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The house that I saw to rent was a 2 story house with a pool at: 8452 Chrystal Cove Loop in Kissimmee Fl. 4 bedrooms I actually got a single story house at: 4722 Blue Diamond St. in Kissimmee, Fl. 4 bedrooms and a screened in pool The price for 3 night was around $460 However the total cost was $696 Quite a jump in price. The fees were outrageous ☹️ The house was nice. The skillet was unusable Plenty of dishware Lost electricity and no cord on garage opener so had to get on my car to release Unable to contact cozykey personal by phone or internet House was besides these few things is a positive experience No cord on fan in master bedroom The sliding door blinds going to pool area: 2 blinds missing 3 blinds were not stable moved at random
Soggiorno di 3 notti a settembre 2017

10/10 Eccellente

Renty, New York

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Private House With Private Pool = AWESOME!!
The property is Gorgeous and well maintained. The home was spotless and beautiful as well. Four bedrooms and 3 bathrooms was wonderful for adults to not have to share with children and I had a private huge bathroom all to myself. Everyone loved the pool and having 24hr access to it.
Soggiorno di 12 notti ad agosto 2017

2/10 Terribile

Hideo

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
困難多数
ホテルの地図のところには何もありません。 ここに宿泊するのは大変です。 まず、いわゆる、ホテルのフロントみたいなものはなく、全てメールのみのコンタクトで宿泊することになります。初めて宿泊する方にはかなり厳しいかと。部屋にあるのはシャンプーと小さな石けんがあるだけです。トイレットペーパーも予備なし、3泊以上は困難かと。補給もありません。 プール付きとありますが、仕切りがあって、実際入ることが出来ません。見るだけです。メールで問い合わせしても、返信もありませんでした。 さらに、いくつかの困難がありますので、同じような他の施設を利用したほうがよいと思います。 そもそも、情報を頼りにホテルを選んでいますが、その情報が不正確あるいは不親切だと思いました。

10/10 Eccellente

april, minnesota

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a great stay but with that price they should provide soaps, tissue, laundry soap etc..

4/10 Scarso

joyce, b

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Need better cleaning staff
Shower curtains, floors, kitchen stove, trash can was dirty. Not enough of entertainment. Sheets had hair from previous vacationers.