2/10 Terribile
Amanda
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
14 lug 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I’ve stayed in less than stellar hotels before but this one is the most horrendous. When we got there we were met with a deposit that wasn’t mentioned anywhere while booking, we had no choice but to pay it so that’s what we did. We got in the room and it was insane. There were holes in the tub and some kind of mess all over the toliet. There’s black mold everywhere; bathtub, around the baseboards, down the walls. There were no blankets on the bed, only a sheet. There were no batteries in the smoke alarm and it was left just hanging open on the wall. There were roaches in most drawers. The swimming pool was inaccessible and had pizza boxes floating in it. Due to lack of funds we were stuck there for a couple days. When we were finally able to get another hotel we tried checking out to realize that NO ONE IS ON SITE SOME DAYS. When we went back the next day to try again the manager was angry that we asked for a refund & was yelling she refused to do anything other than the surprise deposit returned stating that if we had problems we wouldn’t have stayed so many days and that she did a walk through (somehow before we even asked to leave) and there were no issues on their side but we “stained the sheets” and she could charge us for that. Again truly we didn’t have the funding to leave before we did or we would’ve, we were ballin’ on a tight budget. And I have a video of the day we left showing the state of the room upon leaving if anyone needs that. Pics were taken upon arrival.
Amanda
Soggiorno di 5 notti a giugno 2025
