Passa alla sezione principale della pagina
Casa intera·Privato

Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Galleria fotografica per Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Una piscina riscaldata
Una piscina riscaldata
Esterni
7 camere, culla da viaggio, Wi-Fi gratuito, lenzuola
Ristoranti

Recensioni

8,2 su 10
Ottimo

Casa intera

7 camere6 bagni16 posti letto308 m²

Servizi più richiesti

  • Piscina
  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito
  • Aria condizionata

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

Intera sistemazione

Avrai a disposizione l’intera casa e potrai condividerla con i tuoi compagni di viaggio.

Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Near Clubhouse - 7 Bedroom, 6 Bath - Sleeps 16 - Close to Disney World

LARGE PREMIUM HOME IN NEWER RESORT COMMUNITY with LAZY RIVER!

24/7 Guard Gated Resort, Prime Location - Just a 5 minute walk to the clubhouse, lazy river, pool, restaurant, arcade, fitness center, and more!

NO RESORT FEES - Access to all community amenities during your stay for no additional charge!

Windsor at Westside Resort is one of the newest upscale resort communities in the Orlando/Kissimmee area, located just 10 minutes from Walt Disney World. Windsor at Westside is only a 30 minute drive from the Orlando International Airport, and is situated central to all of Orlando's famous attractions including Disney World, Universal Studios, and SeaWorld. Stunning vacation home features 7 bedrooms, 6 baths with a highly sought-after South Facing Salt Water Pool and Spa for all day fun in the sun! This house features plenty of entertainment with a large open loft space upstairs with large television and plenty of comfy seating to relax, watch movies or play the 8000-1 Arcade Game Console, Shuffleboard Table and Dome Hockey Table. Extra Large Game Room downstairs loaded with a Billiards Pool Table, Air Hockey Table, and Dedicated Gaming Space outfitted with Playstation 4 and gaming chairs plus children's play area with plenty of toys for toddlers! Short walk to multi-million dollar resort amenities including community clubhouse, tiki bar, cabanas, resort pool, water slide, lazy river, kid's splash pool zone, sand volleyball, outdoor sports complex, state of the art gym, scenic lake with dock, and more. Close to theme parks, shopping, dining and attractions.

- Professionally Decorated, Looks Like a Model
- Granite CounterTops and Stainless Steel Appliances
- Large Open Concept Floor Plan in kitchen, dining, and living room
- Counter Height Seating, Sectional Sofas, and multiple dining areas
- Fully Equipped Kitchen includes Cookware, Tableware, and Full Line of Small Appliances
- Luxury Pillowtop King Mattresses stocked with Extra Set of Linens
- Covered Patio: Shaded lanai with outdoor dining table, chairs, and chaise lounges
- South Facing Salt Water pool and spa for All Day Sun
- Game room: Billiards, Air Hockey and gaming station complete with 2 rocker chairs
- Loft: Seating with cable TV, dome hockey, shuffleboard, and 8000 in 1 arcade games
- WiFI - Ultra High Speed Internet
- Laundry Room - Washer/Dryer
- Multi-Million Dollar Resort Amenities
- 24/7 Guard Gated Community
- Outdoor BBQ and Pool/Spa heat (available for additional fee)

Bed Configuration Sleeps 16
3 King (one En-suite bathtub and shower on 1st Floor with direct patio/pool access)
1 Queen
2 Full
4 Twin

Windsor at Westside Resort Amenities (No Resort Fees):
- Clubhouse featuring community pool with lazy river and waterslide
- Splash Zone
- Sundry shop
- Fitness center
- Arcades
- Multi-sports court
- Tiki bar serving food and drinks
- Volleyball
- Basketball

Servizi della struttura

Piscina/Spa

  • Piscina in comune
  • Piscina privata
  • Piscina riscaldata

Connessione Internet

  • La villa offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Auto consigliata
  • Parcheggio in loco

Cucina

  • Forno
  • Frigorifero
  • Isola per cucina
  • Lavastoviglie
  • Macchina per caffè/tè
  • Macchina per il ghiaccio
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 7 camere da letto
  • Lenzuola fornite dalla struttura

Bagno

  • 5,5 bagni
  • Asciugacapelli
  • Asciugamani forniti in loco
  • Doccia
  • Vasca
  • Vasca o doccia

Spazi a disposizione

  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Console per videogiochi
  • Giochi
  • Lettore DVD
  • Smart TV con canali via cavo
  • Videogiochi

Aree esterne

  • Banchina
  • Lanai

Lavanderia

  • Lavanderia
  • Lavatrice/asciugatrice

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Vantaggi della posizione

  • Vicino a un centro benessere/beauty spa
  • Vicino a un ospedale
  • Vicino a un outlet
  • Vicino a uno zoo

Cose da fare

  • Hockey da tavolo
  • Palestra
  • Parco acquatico
  • Piscina riscaldata
  • Sala giochi
  • Tavolo da biliardo
  • Birdwatching nelle vicinanze
  • Camminate per ammirare la fauna selvatica nelle vicinanze
  • Ciclismo nelle vicinanze
  • Equitazione nelle vicinanze
  • Golf nelle vicinanze
  • Kayak nelle vicinanze
  • Moto d'acqua nelle vicinanze
  • Motonautica nelle vicinanze
  • Nuoto nelle vicinanze
  • Pallacanestro nelle vicinanze
  • Parco a tema nelle vicinanze
  • Pesca nelle vicinanze
  • Sci d'acqua nelle vicinanze
  • Tour ecologici nelle vicinanze

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Estintore
  • Serratura di sicurezza

Informazioni generali

  • Comunità residenziale recintata
  • Dimensioni dell'unità: 308 metri quadrati
  • Struttura all'interno di un resort

Strutture simili

4 piscine all'aperto, cabanas (a pagamento), ombrelloni da piscina
Hilton Vacation Club Mystic Dunes Orlando
Kissimmee
  • Piscina
  • Piscina per bambini
  • Scivolo d'acqua
  • Wi-Fi gratuito
9.0 su 10, Meraviglioso, 4.798 recensioni
Il prezzo attuale è 127 €
tasse e oneri inclusi
28 mag - 29 mag
Hilton Vacation Club Mystic Dunes Orlando
Confronta strutture simili

Regolamenti

Check-in

Check-in a partire dalle 16:00

Check-in senza contatti disponibile

Età minima per il check-in: 25

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out

Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Regole della casa

Guest Must Sign Rental Agreement. NO Pets. NO Parties. NO Smoking.

Fee for late checkout is $100/hour after 10:00 am.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un privato, che la affitta unicamente a titolo personale (non in ambito commerciale, imprenditoriale o professionale). I diritti dei consumatori stabiliti dalla legge europea, compreso il diritto di recesso, non si applicano alla tua prenotazione, ma restano valide le condizioni di cancellazione stabilite dall'host privato.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio e una serratura di sicurezza.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione

Dettagli aggiuntivi

È consigliata l'auto per facilitare gli spostamenti da e per la struttura.

Informazioni sulla zona

Questa villa si trova a Kissimmee e vanta una posizione strategica nei pressi di parchi a tema. Città vecchia e Disney Springs™ sono due tappe fondamentali per tutti gli amanti dello shopping. Tra le principali attrazioni della zona ci sono invece Walt Disney World® Resort e Parco tematico Animal Kingdom di Disney®. Viaggi con dei bambini? Non perderti Disney's Hollywood Studios® e nemmeno ESPN Wide World of Sports Complex che propone eventi sportivi e spettacoli. Scopri le divertenti discipline sportive della zona, tra cui moto d'acqua e kayak, oppure vivi grandi avventure all'aria aperta con attività come equitazione e ecoturismo. Vai alla guida turistica di Kissimmee
Mostra altre ville a Orlando
Mappa
Kissimmee, FL

Cosa c’è nei dintorni?

  • Northeast Regional Park
    3 min in auto - 2.4 km
  • Lago di Davenport
    4 min in auto - 2.7 km
  • beach near Bahama Bay
    4 min in auto - 2.7 km
  • Four Corners FC
    5 min in auto - 4.7 km
  • Golf Club Highland Reserve
    6 min in auto - 6.1 km

Come spostarsi

  • Stazione di Kissimmee - 33 min. in auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 40 min. in auto

Ristoranti

  • Wawa
    6 min in auto
  • McDonald's
    5 min in auto
  • 7-Eleven
    11 min a piedi
  • Circle K
    6 min in auto
  • Twistee Treat Berry Town
    5 min in auto

Domande frequenti

Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym ha una piscina?

Sì, la struttura ha una piscina. Le piscine sono riscaldate o di altro tipo.

Gli animali sono accettati presso Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

Orario del check-out: 10:00.

Dove si trova Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym?

A 5 km da luoghi d'interesse come Lago di Davenport e Four Corners FC, questa villa per famiglie vanta una buona posizione a Kissimmee. Parco Acquatico Surfari Water Park e Island H2O Live! si trovano a meno di 10 km di distanza.

Recensioni su Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

Recensioni

Ottimo

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 17 su 25 recensioni
Valutazione di 8 - Buono. 2 su 25 recensioni
Valutazione di 6 - Soddisfacente. 1 su 25 recensioni
Valutazione di 4 - Scarso. 1 su 25 recensioni
Valutazione di 2 - Terribile. 4 su 25 recensioni

8,6

Pulizia

9,8

Posizione

Recensioni

Verificata

10/10 Eccellente

Kim P.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Place

Our family thoroughly enjoyed our stay. Property was great and it was a great location.
Soggiorno di 4 notti a dicembre 2021
Verificata

10/10 Eccellente

Joseph R.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

great place to stay

overall a beautiful house. convenient location to all the parks.. the grounds were gorgeous.
Soggiorno di 7 notti a febbraio 2023
Verificata

10/10 Eccellente

Jolynn B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Fun in the sun

We enjoyed our time at this property. The house was very clean and nice. The pool area was great. We loved the community pool area.
Soggiorno di 7 notti ad aprile 2023
Verificata

10/10 Eccellente

Jennifer H.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Comfortable home with a lot of amenities

Beautiful, spacious home. Not too far from Disney and Universal Studios. Nice, safe area.
Soggiorno di 7 notti a novembre 2022
Verificata

10/10 Eccellente

victoria t.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

The property was perfect for our family of 12.

Plenty of space for us all. The pool was a perfect ending after a day at the parks.
Soggiorno di 8 notti a ottobre 2022
Verificata

10/10 Eccellente

Chelsea H.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great for families!

We had an awesome stay at this property. The kids had a blast in the pool and hot tub. We also enjoyed time at the lazy river. Everything was very clean. We only had a small issue where the grill was not there when we arrived, but the property manager handled it and gave us a discount for the inconvenience.
Soggiorno di 5 notti a marzo 2022
Verificata

10/10 Eccellente

Ares W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Communication

Communication was above average, thank you!
Soggiorno di 4 notti a maggio 2023
Verificata

4/10 Scarso

Timothy F.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Nice but HOT!!!

The house itself was amazing, nice community and great location, however when we arrived the house was an absolute furnace, stay 4 days and it never got below like 76 degrees. Other than the A/C issue we really enjoyed our stay
Soggiorno di 4 notti a luglio 2023
Verificata

10/10 Eccellente

Carlos M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Bowling Team Visit

We stayed with 8 boys from our HS bowling team, myself (coach), and a parent for 4 nights and had a great stay. There was plenty of room for everyone. Kevin was extremely communicative. We messaged each other every day during our stay. There were a few items (bubble hockey does have an issue and we found some broken pool cues). We weren't at the house very much, so those items didn't really bother us. The boys enjoyed the pool and just hanging out together in the living room. Kevin mentioned being in the process of switching cleaning companies which would be good. The current company probably isn't as thorough as some guests would want. The 1st floor Master Bedroom is a little warmer than the rest of the house, but there is a fan that moves the air around enough. If the door to the bathroom is closed, it actually makes it better. The boys that stayed in the "pink" room did say that the twin beds were a little hard for their liking, but besides that, it was a great stay. There were no issues with our house code and getting in. The gate to the community was always open while we were there. I really appreciated how attentive Kevin was during our stay - if I messaged him, he would reply as soon as he could (he is several hours behind EST). Thank you for a great stay!
Soggiorno di 4 notti ad agosto 2022
Verificata

10/10 Eccellente

Delisa B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Family Space and Location

We thoroughly enjoyed our stay in this rental property. From the day we submitted payment until the end of our stay, the owner was super responsive and so kind. The home is beautiful, spacious, and located in a great neighborhood within minutes of everything you could need, from grocery to general shopping. When we did have to contact the property management team for an issue with the heating and plumbing, we received a response within minutes to rectify the problem and this was during the Christmas holiday! Unlike any rental I've ever stayed in this home had a fully equipped kitchen with all the cooking utensils you would need to prepare large meals for multiple people. There were toys and activities for the kids. If I had one critic, it would be the heated pool. We did pay to have the pool heated, but in the end, we were unable to get into the pool. We were told the pool was heated to a FL regulated temperature and could not be increased. So if that's the case, the FL regulated temp is too cold for colder days. That said, I wouldn't spend money on that if you visit during winter and the temperature is going to be in the 50s or 40s, and you expect to have a genuinely "heated pool". Still, I would definitely recommend this rental property to anyone with a large family/multiple guests. It was affordable and even though, we weren't able to get in the pool, we had a good time in a great home. Thanks for everything Kevin!
Soggiorno di 4 notti a dicembre 2022
Verificata

2/10 Terribile

Leander C.

Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia, check-in, comunicazione e accuratezza dell’annuncio

Do Not Book

This property was filthy the sheets had stains the floors were not clean the ceiling fans were dirty there were roaches. The pac man game and air hockey do not work. The garage where the game room is has no air it’s to hot to play in. The host turns the air off and on with the Nest as he sees fit. The garbage disposal did not work at all nor did the Wi-Fi. The host even accused us of tampering with the pool pump to try to charge us an extra $800.00. Then when questioned about it he retracted the fee and statement saying it was the water level we should have added water to the pool. Also don’t book with his personal link Vacations of FL it is cheaper and vrbo allows it but he is not required to abide by vrbo rules. We did a video upon entering and vrbo did nothing to assist us when we contacted them and as of 7/20/24 has not.The owner Kevin told vrbo we were not being honest even though they had video. He then tried to charge for damages that were there when we got there and the video shows the damage. Even though we had insurance he still charged my credit card. This property is nothing short of a garbage dump dressed up with a bow.
Soggiorno di 5 notti a luglio 2024
Verificata

2/10 Terribile

michelle k.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

No control over cooling of house

The house and location were good. HOWEVER, the thermostat in the house is locked. When we arrived the house was hot downstairs and upstairs. I contacted the owner. His response, "The A/Cs are limited based on A/C technician recommendations and the Florida climate. With the humidity, it will cause the units to ice over, seize up and cause them to stop working. We've had a couple of instances where guests damaged the A/C units last Summer and caused hundreds of dollars in damage each time due to them being turned down too much and damaging the A/C systems. There is a section in the welcome email that provides information on it: Air Conditioning - Please make sure the AC is set no lower than 74 degrees. Turning the unit lower than 74 degrees will cause the unit to freeze, seize or stop working, which will cost a minimum service fee of $160 to come out to fix it, not including any additional repair fees for parts and labor. I'm showing one of them is currently set to 72 (which is not recommended) and it estimates it will take about 2 hours to cool down to that temperature since the house was not being occupied prior. We have rented houses twice a year for 6 years in Orlando and have never NOT been able to adjust the A/C. The house never got down to 74 degrees and was way too hot to sleep comfortably. At 2am on Sunday morning it was 76 degrees in the house with A/C set to 74!! Lesson learned on my part! The next home we rent I will verify next time that the A/C unit can be adjusted to a comfortable temperature.
Soggiorno di 4 notti a febbraio 2023
Verificata

10/10 Eccellente

michael m.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio

Relaxing

Relaxing!
Soggiorno di 4 notti ad agosto 2022
Verificata

10/10 Eccellente

Tzippy W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Spacious, comfortable and clean

Large home with plenty of room for family to spread out. Very clean. Attentive owner. Everyone loved the pool and hot tub.
Soggiorno di 15 notti ad aprile 2022
Verificata

10/10 Eccellente

Holly A.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Family House

My family and I had a great experience at this property. Definitely had a lot of room and all the kid entertainment was super for keeping them entertained. I would definitely recommend this property and stay here again.
Soggiorno di 2 notti ad aprile 2022
Verificata

10/10 Eccellente

Christy B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect week

We had a group of 10 so there was more then enough room for us to all spread out and big spaces for us to be together without being crowded. Location was great and close to most anything we needed. Kevin was great to contact and make arrangements with prior to our arrival. We had no issues with anything once there! We loved the house and would definitely stay again!
Soggiorno di 7 notti a luglio 2022
Verificata

2/10 Terribile

Owen K.

Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio

Bait and switch with no assistance from owner

1. The things that differentiated this property from others at Windsor and Westside were BROKEN. - Bubble hockey: broken - Shuffleboard: rough and unplayable - Air hockey: damaged and barely playable - Arcade game: broken 2. Zero diligence in housekeeping - Dirty dishes in the cupboard. We've had to wash all the dishes before using. - Mold and mildew in master bathroom. - A few bedrooms had sheets that weren't changed -- they had hair and smelled like perfume. - At least one bed was missing a top sheet.- A few roaches, dead and live. 3. Master bedroom was hotter than the rest of the house The property owner made no attempts to improve the situation beyond arguing that there should not be anything wrong with the AC, wondering whether I'd contacted the property management about the cleanliness, and asking for pictures of the broken amenities. I expect a property owner to bend over backwards when they get feedback that their investment property feels like a dump. I was schocked by the lack of concern and inaction.
Soggiorno di 6 notti a luglio 2022
Verificata

10/10 Eccellente

Rahsaan f.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione

Awesome place to stay!

Location was nice, very Roomy. Amenities were great. Extras we're awesome, and would recommend a stay here.
Soggiorno di 9 notti a luglio 2022
Verificata

8/10 Buono

Carthon D.

Mi è piaciuto: Check-in, posizione, accuratezza dell’annuncio

The house was good.

The stay was good
Soggiorno di 4 notti a maggio 2022
Verificata

8/10 Buono

Rea'Donna C.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione

Property Management was terrible put in a request for games to be fixed they never showed up!!

Need better property management
Soggiorno di 5 notti a maggio 2022
Verificata

10/10 Eccellente

Anisha W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

A few hiccups but overall a great stay,

The property was beautiful and is just like it is described and the pictures are accurate. The property management team and turn owner were very responsive to the major issue that we had and it was resolved within a few hours. Other maintenance issues exist such as leaking faucets and slow draining sinks, but they did not affect our stay. On site laundry was so convenient. The pool and jacuzzi were so much fun. The only recommendations I have is that the master bedroom is extremely hot and the bed is very soft, too soft where it offers no support . If you have people sensitive to heat or need a more supportive mattress, they need to take an upstairs bedroom. Also bring your own washcloths.
Soggiorno di 4 notti a maggio 2022
Verificata

10/10 Eccellente

Alex W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Fun Stay

A bunch of friends met down in FL for my brothers bachelor party where we went to a spring training game and golfed. The property was great. We didn't use any of the resort amenities, but did use the pool and hot tub. There was everything we needed to cook after a grocery trip, plenty of silverware and cookware for pretty much anything you can think of. Only complaint was the playstation didn't work and the bubble hockey machine was unplayable, not all of the knobs turned and one of the little players fell off. All in all would definitely stay here again, was a great place to stay.
Soggiorno di 3 notti a marzo 2022
Verificata

2/10 Terribile

Sasha L.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Pulizia

Poor customer service

We arrived about 45 mins early to our rental. We asked Kevin if it would be ok to go in early. I was told no, we had to wait until 4 because the cleaning process takes from 10-4. No cleaning crew was at the house when we arrived. Ok, fine. At 4 we went in. Everything looked good! We walked into the downstairs bedroom and noticed a pile of used towels on the bathroom floor. So we went through the house. Some beds were unmade, as if people had slept in them. Some bathrooms had used towels on the floor. I emailed Kevin and called the property manager. The sent someone out to check things out. The said there was a miscommunication with the cleaning service and the were given a wrong address. They said they would send someone out immediately. It took them an hour to arrive. They obviously couldn’t wash all the linen, so they did a load of towels. They Started a second load. Our group had dinner reservations that evening. We couldn’t shower and get ready as there were no clean towels. They said they would send someone out the next day to wash the rest. So basically, our first day was a wash. Missed our reservation for dinner too. I asked Kevin if he would refund our cleaning fee and the first days rate. He said he would only refund the pool/spa heating fee. Now, I understand miscommunications can happen, so I would think you would want to try and make things right with your customers. Not sure how he thought that would compensate for our first day being ruined and the house not being ready. The second day as we sat in the back patio by the pool drinking coffee, we saw something in the pool. On closer inspection, we realized it was a mouse. Again, I emailed Kevin. Was no help to us. All he said was he had no control over the wildlife around the house, but that he would send someone. Which a pool person came the next day, put a dipstick in the pool and went on his way. Still refused to compensate the first day and cleaning fees. I’m not a person that EVER writes a review, but this was ridiculous!! You would think you would want to make customers happy, but I don’t think Kevin really cares. I didn’t feel like we were asking for much. I write this review for people that value customer service, because I don’t think Kevin understands the value in customer service. Will not be staying in any of his properties again!
Soggiorno di 3 notti a marzo 2022
Verificata

6/10 Soddisfacente

Lindy K.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Communication was a 10!

Only downside is HDMI cord on the ps4 was broken so the kids were not able to use and the grill had no grease tray for the first grill and unfortunately we didn’t notice because it was dark but tried to make shift a tray because we didn’t get a replacement. Would definitely recommend and come again!
Soggiorno di 5 notti a febbraio 2022
Verificata

10/10 Eccellente

Lissette G.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Wonderful Stay

Very clean and comfortable house.
Soggiorno di 3 notti a febbraio 2022