Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 349 su 419 recensioni" "
10 - Eccellente
349
Valutazione di 8 - Buono. 60 su 419 recensioni" "
8 - Buono
60
Valutazione di 6 - Soddisfacente. 8 su 419 recensioni" "
6 - Soddisfacente
8
Valutazione di 4 - Scarso. 1 su 419 recensioni" "
4 - Scarso
1
Valutazione di 2 - Terribile. 1 su 419 recensioni" "
2 - Terribile
1
9,6/10
Pulizia
9,6/10
Personale e servizio
9,4/10
Servizi
9,6/10
Condizioni e dotazioni della struttura
9,6/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Ho Yan
Viaggio di coppia, Viaggio con la famiglia
22 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean and spacious. Had onsite microwave, laundry and and guest shower. Bathroom was the best one weve had through out our trip. Pajamas were nice and good quality. Would recommend
Ho Yan
Soggiorno di 2 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 26 mag 2024
Dear Ho Yan,Thank you for the wonderful review of your recent stay with us. We're delighted to hear that you found the room to be clean, spacious.We're particularly pleased that you enjoyed the quality of the bathroom, which you mentioned was the best you had experienced during your trip. Providing our guests with a comfortable and satisfying accommodation experience is our top priority.The feedback about the nice quality of the pajamas is also much appreciated. We strive to offer thoughtful touches and little luxuries to make our guests feel at home.Thank you for the recommendation - we're grateful for your endorsement, and we look forward to welcoming you back the next time your travels bring you our way. Your satisfaction is our greatest reward.Best regards,
10/10 Eccellente
Po Ki
Viaggio con la famiglia
22 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di HOTEL THE LEBEN OSAKA 客戶服務, il giorno 26 mag 2024
Po Ki 貴賓, 您好,感謝您選擇入住我們的酒店並留下評論。我們很高興您在住宿期間感到舒適和滿意。酒店的位置非常便利,距離地鐵站和心齋橋僅需步行即可。這為您的購物、用餐和探索當地文化提供了極大的便利。我們非常抱歉聽到您提到中央冷氣無法調節溫度的問題。實際上,我們客房都配有遙控器,可以調節房間的空調溫度。我們很抱歉沒有提供足夠的相關信息。總的來說,我們很高興您對整體入住體驗評價非常好。我們將繼續努力提升性價比,期待下次有機會再次接待您。再次感謝您的光臨,期待能再次為您服務!
10/10 Eccellente
Rex
22 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rex
Soggiorno di 3 notti a maggio 2024
10/10 Eccellente
Elinor
Viaggio di coppia
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great base for when staying in Osaka - can walk to the busy areas but feels like a quiet spot!
Elinor
Soggiorno di 3 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 26 mag 2024
Dear Elinor,Thank you so much for the wonderful review of our hotel! We're delighted to hear that you found our location to be the perfect balance - close enough to walk to the vibrant areas of Osaka, but in a quieter spot that provided a peaceful retreat.Providing that convenient yet tranquil environment is exactly what we aim for.Once again, thank you for staying with us and leaving your feedback. We hope you'll choose to stay with us again the next time you visit Osaka!Best regards,
10/10 Eccellente
Adnaan
Viaggio con famiglia e bambini piccoli
16 mag 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This property was located close to many restaurants and train stations, as well as near the Shinsaibashi shopping street
Adnaan
Soggiorno di 3 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest service , il giorno 17 mag 2024
Dear Adnaan,Thank you for taking the time to leave us your valuable review.We are very happy to hear that you enjoyed your stay and that you were satisfied with our location.We would be honored if we could be of any help to you during your pleasant time in Osaka.Hope to welcome you again at our hotel.Best regards,HOTEL THE LEBEN OSAKA
10/10 Eccellente
Shu Hua, San Jose
Viaggio con la famiglia
15 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a great place. The rooms are very clean and comfortable. Staff are very nice.
Shu Hua
Soggiorno di 4 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest service, il giorno 16 mag 2024
Dear Shu Hua,Thank you for precious feedback. We are happy to hear that you had a enjoyable time in our hotel. We thank you for this good evaluation and will continue to strive to provide a more comfortable hotel stay for our guests.We hope you will visit our hotel again when you come back to Osaka.Best regards,HOTEL THE LEBEN OSAKA
10/10 Eccellente
Hoi Lam
Viaggio di gruppo
14 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good hotel ! In the trip , some of us got sick and the staff was really nice and helpful. They helped us contact the nearest clinic and provide us a lot of help at all.
Hoi Lam
Soggiorno di 6 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest service, il giorno 16 mag 2024
Dear Hoi Lam,Thank you for your precious review. We are happy if we were able to help in any way we could.We hope you had a good time in Japan and hope everyone is doing well. We look forward to welcoming you again!Best regards,HOTEL THE LEBEN OSAKA
10/10 Eccellente
SHUK KWAN
14 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location. Modern and clean hotel. Appreciated the serve yourself amenities. Rooms were spacious for a Japanese hotel & bathroom had good lighting.
Trinity
Soggiorno di 3 notti a maggio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 11 mag 2024
Dear Trinity,Thank you for taking the time to provide feedback about your recent stay with us.We appreciate the feedback about the good location, clean and modern design, self-service amenities, spacious rooms, and well-lit bathroom. We're glad you had an overall pleasant stay experience with us.We hope to welcome you back in the future.Best regards,
8/10 Buono
Tricia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tricia
Soggiorno di 2 notti a maggio 2024
8/10 Buono
ain
7 mag 2024
ain
Soggiorno di 4 notti a maggio 2024
10/10 Eccellente
Alexa
Viaggio di coppia
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good location and pleasant hotel.
Alexa
Soggiorno di 1 notte ad aprile 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 9 mag 2024
Dear Alexa,Thank you for booking our hotel and taking the time to leave your review! We are delighted to hear that you enjoyed our hotel's convenient location and had a pleasant stay. Providing a positive experience for our guests is our top priority, and we are thrilled that we met your expectations. If there is anything else we can do to make your future visits even better, please do not hesitate to let us know. We look forward to welcoming you back in the future!Best regards,
10/10 Eccellente
Kin Man
27 apr 2024
Kin Man
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Phillip
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Phillip
Soggiorno di 3 notti ad aprile 2024
8/10 Buono
Po ying
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Risposta di HOTEL THE LEBEN OSAKA 客戶服務, il giorno 7 apr 2024
Po ying 貴賓您好,感謝您選擇我們的酒店並分享您的住宿體驗。我們很高興聽到您對房間的大小以及職員的親切態度感到滿意。對於您提到的房間清潔細節不到位,我們深感抱歉。我們會將您提到的問題反饋給清潔人員,以便改進我們的服務。我們會更加注重細節方面的注意,以確保下次入住時您能有更好的體驗。再次感謝您寶貴的意見,希望有機會再次為您服務。
10/10 Eccellente
Shelby
Viaggio con la famiglia
6 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is a spacious hotel which is very convenient. Near to the subway station, 7-11 and family mart. The drinks provided in the lounge is also very refreshing. Staff is very helpful and friendly!
Shelby
Soggiorno di 4 notti ad aprile 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 7 apr 2024
Dear Shelby, Thank you for choosing our hotel and taking the time to share your experience! We are thrilled to hear that you found our hotel spacious and convenient. We take pride in our location near the subway station and nearby convenience stores, as we believe it adds to the overall convenience for our guests. We are glad you enjoyed the refreshing drinks in our lounge area as well. Our staff works hard to provide excellent service and create a friendly atmosphere, so it is wonderful to hear that they were helpful and friendly during your stay. We look forward to welcoming you back in the future!
10/10 Eccellente
Kelly
28 mar 2024
Kelly
Soggiorno di 3 notti a marzo 2024
10/10 Eccellente
Stephanie
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stephanie
Soggiorno di 3 notti a marzo 2024
10/10 Eccellente
Ka Lam
Viaggio con la famiglia
23 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di HOTEL THE LEBEN OSAKA 客戶服務, il giorno 29 mar 2024
Ka Lam 貴賓,您好!非常感謝您選擇我們的飯店,並且感謝您給予的評論。我們非常高興得知您對我們的服務感到滿意。我們一直致力於提供優質的服務,確保客人的需求得到充分滿足。同時,我們也很高興聽到您對我們提供的飲用水和捲髮棒感到滿意。我們不斷努力提供更多便利和舒適的備品,以確保您在我們的飯店有一個愉快的住宿體驗。另外,我們也很高興得知我們的飯店位置讓您的旅行更加便利,能夠輕鬆前往當地的景點和設施。再次感謝您對我們的正面評價,我們期待再次為您提供優質的服務。如果您有任何其他問題或需求,請隨時告知我們。
10/10 Eccellente
Alvise
19 mar 2024
Alvise
Soggiorno di 3 notti a marzo 2024
10/10 Eccellente
CHUN NING
15 mar 2024
CHUN NING
Soggiorno di 5 notti a marzo 2024
10/10 Eccellente
CHIANG TIN
Viaggio di coppia
12 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean room
CHIANG TIN
Soggiorno di 2 notti a marzo 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 12 mar 2024
Dear Mr./Ms. CHIANG TIN,Thank you for taking the time to share your review! We're delighted to hear that you found our room to be nice and clean. Maintaining a high standard of cleanliness is of utmost importance to us, and we're glad that it met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again during your next visit.
10/10 Eccellente
Wing Ki
Viaggio con la famiglia
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
everything was great
Wing Ki
Soggiorno di 4 notti a marzo 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 12 mar 2024
Dear Mr./Ms.Wing Ki Thank you for choosing our hotel and for your positive review! We're thrilled to hear that everything during your stay was great. Providing a memorable experience for our guests is our top priority, and it's always rewarding to receive feedback like yours. We hope to have the opportunity to welcome you back in the future for another outstanding stay.
10/10 Eccellente
Terrence Pin Jia
Viaggio di coppia
7 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel and new.
Terrence Pin Jia
Soggiorno di 7 notti a febbraio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 7 mar 2024
Dear Terrence Pin Jia, Thank you for choosing our hotel and leaving such a positive review.We are delighted to hear that you found our hotel to be very clean and new. It's our commitment to provide a pleasant and comfortable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
10/10 Eccellente
Viet
6 mar 2024
Viet
Soggiorno di 2 notti a marzo 2024
10/10 Eccellente
Wing
Viaggio con la famiglia
29 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice environment
Wing
Soggiorno di 1 notte a febbraio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 6 mar 2024
Dear Wing ,Thank you for choosing our hotel and for taking the time to leave such a positive review.We're delighted to hear that you enjoyed the nice environment. Creating a pleasant atmosphere for our guests is always our top priority. We look forward to welcoming you back in the future for another enjoyable stay.
10/10 Eccellente
DAEWOOK
Viaggio con la famiglia
29 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
DAEWOOK
Soggiorno di 3 notti a febbraio 2024
10/10 Eccellente
CHIAHUI
Viaggio con la famiglia
28 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CHIAHUI
Soggiorno di 5 notti a gennaio 2024
10/10 Eccellente
KAM LEUNG
26 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
KAM LEUNG
Soggiorno di 3 notti a febbraio 2024
10/10 Eccellente
man po
24 feb 2024
man po
Soggiorno di 1 notte a febbraio 2024
8/10 Buono
Steven, Irvine
Viaggio con famiglia e bambini piccoli
22 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast is very simple cold dishes, and no menu or buffet to choose
Steven
Soggiorno di 3 notti a novembre 2023
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 22 feb 2024
Dear Mr.Steven,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding our breakfast offerings, and we apologize if our current options did not meet your expectations.We take your feedback seriously and will carefully consider your comments. Our goal is to continually improve and provide a more satisfying breakfast experience for our valued guests in the future.Once again, we would like to thank you for choosing our hotel, and we sincerely hope to have the opportunity to welcome you back again in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you, and we look forward to serving you better in the future.
10/10 Eccellente
Mei Wah
Viaggio con la famiglia
18 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
This hotel is perfect, stylish and comfy,
You can enjoy your stay here without any worries
The staff are very helpful and friendly,
Perfect hotel in Osaka,
Will definitely come back again
Mei Wah
Soggiorno di 4 notti a febbraio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 22 feb 2024
Dear Mei Wah ,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel perfect, stylish, and comfortable. It's great to know that you were able to enjoy your stay with us worry-free. Our staff takes pride in providing helpful and friendly service, so we're delighted that their efforts made a positive impression on you.We're honored that you consider us the perfect hotel in Osaka, and we can't wait to welcome you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're committed to providing exceptional experiences for our guests, and we appreciate your feedback. See you soon!
10/10 Eccellente
YING FAN
17 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
YING FAN
Soggiorno di 5 notti a febbraio 2024
10/10 Eccellente
Yucheng
Viaggio con la famiglia
14 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great hotel
Yucheng
Soggiorno di 1 notte a febbraio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 22 feb 2024
Dear Yucheng,Thank you for your kind review! We're thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. If there's anything else we can do to enhance your future visits or if you have any specific feedback or requests, please feel free to let us know. We look forward to welcoming you back on your next visit!Best regards,
10/10 Eccellente
Viaggiatore verificato
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very impressive
Viaggiatore verificato
Soggiorno di 2 notti a febbraio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 10 feb 2024
Dear valued guest,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your experience with us to be very impressive.At our hotel, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that we were able to meet or exceed your expectations brings us great joy and serves as a motivation for our team.We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for choosing to stay with us.Best regards,
10/10 Eccellente
Tsan Tin
8 feb 2024
Tsan Tin
Soggiorno di 3 notti a febbraio 2024
10/10 Eccellente
Daiki
3 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
とても綺麗で周りにコンビニもあって良かったです。
Daiki
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Allana
2 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel in a great location.
Hotel is located in a nice, quiet location yet within walking distance to Shinsaibashi Shopping Street & Dotonbori, along with train stations. The rooms are slightly bigger than the Japanese room standard and were comfortable, clean & neat/minimilistic.
They serve a complimentary drink station in the lobby area and have inhouse laundry machines on multiple levels. The staff were also super friendly and helpful.
Allana
Soggiorno di 4 notti a gennaio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 3 feb 2024
Dear Allana ,Thank you for sharing your review of our hotel. We are pleased to hear that you enjoyed our hotel's location, which offers a nice and quiet setting while still being within walking distance to popular attractions such as Shinsaibashi Shopping Street and Dotonbori, as well as train stations.We are glad that you found our rooms to be spacious and comfortable, with a clean and minimalist aesthetic. We appreciate your feedback regarding the room type, and we recommend considering our superior twin room for your next stay. It is the most popular room type and offers 40-41 square meters of space.We are also delighted that you appreciated the complimentary drink station in the lobby area and the convenience of having in-house laundry machines on multiple levels.Providing friendly and helpful service is a top priority for us, and we are thrilled to hear that our staff made a positive impression during your stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back on your future visit to the area.Best regards,
8/10 Buono
Sergio
Viaggio di coppia
29 gen 2024
Mi è piaciuto: Pulizia e personale e servizio
Good value, good location. Very spacious. My only complain is with the AC. But unfortunately its very important for me.
The first major problem is that the remote was in japanese. with 10 different buttons. Using google translate was okay but it was very hard to navigate it and i had to constantly opened up the app to remember what each button said.
The second, and most important problem was tha t I like to sleep in a cold room (18C) with constant airflow. This was actually not possible in this room.
if I chose to set the room on cooling and choose the lowest temperature the AC constantly shut itself off once it reached that temperature only to restart 5 mins later and then turn off again etc. So while it kept the room cold it didn't allow for airflow and the noise of starting it up and stopping made sleeping a challenge.
If I instead chose to go for airflow i had to settle for neither warm nor cool air. Which in practice means the room gets warmer as the night goes on. This is still the one i chose but was forced to wake up every 1-2h to blast cooling, wait for it to get cold and set back to airflow. This is the first time in many years of travelling that I faced this problem.
Which is a shame as the stay was otherwise perfect. There is also no room service past 1pm so if you wanna go out and like to sleep in past 12 you're not getting housekeeping. I wouldn't stay again which is a shame as I really enjoyed everything else and the staff was extremely polite and kind.
Sergio
Soggiorno di 5 notti a gennaio 2024
Risposta di HOTEL THE LEBEN OSAKA Managerment team, il giorno 3 feb 2024
Dear Sergio ,Thank you for choosing to stay at our hotel and for sharing your experience with us. We are delighted to hear that you found our hotel to be of good value, in a convenient location, and with spacious rooms.We apologize for the inconvenience you encountered with the air conditioning. We understand the importance of a comfortable sleep environment, and we regret that the AC settings did not meet your expectations. We also apologize for the inconvenience caused by the remote control being in Japanese, making it challenging for you to navigate the buttons. We appreciate your resourcefulness in using Google Translate, but we understand that it was still difficult to operate.Furthermore, we apologize for the issue you faced with the AC's cooling function and airflow. We understand how disrupted sleep patterns can be frustrating, and we apologize for the constant turning on and off of the AC. We will thoroughly review the AC system in that room to ensure it functions properly and provides a comfortable sleep environment for our future guests.Regarding the limited room service hours, we apologize for any confusion. Our housekeeping staff is available until 1 pm to clean the rooms. However, if you require a change of towels or any amenities refilled after 3 pm, our front desk team will be more than happy to assist you. Simply contact them, and they will promptly attend to your requests.We appreciate your kind words about the politeness and kindness of our staff. It is disappointing to hear that the issues with the AC and room service have deterred you from considering another stay with us, despite enjoying the other aspects of your visit.Thank you once again for your valuable feedback. We take your comments seriously and will use them to improve our services and enhance the overall guest experience. Best regards,
8/10 Buono
CHINMIAO
Viaggio con la famiglia
24 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CHINMIAO
Soggiorno di 3 notti a gennaio 2024
10/10 Eccellente
Lam
Viaggio con la famiglia
23 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful
Lam
Soggiorno di 4 notti a gennaio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 23 gen 2024
Dear Lam,Thank you for your review! We are delighted to hear that you had a wonderful experience. Providing exceptional service and creating positive moments for our customers is always our top priority. We appreciate your kind words and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.Best regards,
10/10 Eccellente
MAKIKO
Viaggio con la famiglia
22 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di HOTEL THE LEBEN OSAKA スタッフ一同, il giorno 22 gen 2024
MAKIKO様この度はHOTEL THE LEBEN OSAKAにご宿泊いただき、誠にありがとうございます。数々のお褒めの言葉を頂戴でき、大変光栄に存じます。今後も皆様が快適にお寛ぎいただける空間をご提供できますよう、設備面及びサービス面の充実に取り組んでまいります。ご感想をお寄せいただきましたこと、改めて御礼申し上げます。お客様のまたのご宿泊をスタッフ一同、心より楽しみにお待ち申し上げております。
10/10 Eccellente
kang
Viaggio con la famiglia
17 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di HOTEL THE LEBEN OSAKA 客戶服務, il giorno 22 gen 2024
kang 貴賓, 您好,感謝您選擇我們的酒店並留下評論。我們很高興得知您對房間感到滿意,尤其是舒適的床和寬敞的浴室。對於其中一間房間熱水壺有滴水的問題,我們深感抱歉。我們已經收到您的反饋並將檢查所有客房的備品。不過,我們很高興您提到其他方面都非常滿意。非常感謝您對我們的讚美,我們將繼續努力提供優質的住宿體驗。如果您有任何其他需求或問題,請隨時與我們聯繫。期待再次為您服務。
10/10 Eccellente
CHI KAN
Viaggio di coppia
16 gen 2024
Non mi è piaciuto: Servizi
Decent hotel at a convenience location.
CHI KAN
Soggiorno di 4 notti a gennaio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 22 gen 2024
Dear CHI KAN ,Thank you for your review. We are glad to hear that you found our hotel to be decent and conveniently located. We strive to provide a positive experience for all our guests. If you have any further feedback or if there is anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future.Best regards,
10/10 Eccellente
Kai
13 gen 2024
Kai
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Kormodiv
Viaggio di coppia
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Kormodiv
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Yi Nok
Viaggio di coppia
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good
Yi Nok
Soggiorno di 2 notti a gennaio 2024
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 22 gen 2024
Dear Yi Nok,Thank you for your review! We appreciate your positive feedback. If you have any suggestions or if there is anything else we can do to further enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,
10/10 Eccellente
Ying Ying
9 gen 2024
Ying Ying
Soggiorno di 3 notti a gennaio 2024
10/10 Eccellente
Aretha
9 gen 2024
Aretha
Soggiorno di 4 notti a gennaio 2024
8/10 Buono
Andrew
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location, helpful staff, nice room. Really appreciated the tea and coffee station in the lobby. Only complaint is no Netflix though YouTube casting worked.
Andrew
Soggiorno di 3 notti a dicembre 2023
Risposta di HOTEL THE LEBEN OSAKA Guest relations, il giorno 9 gen 2024
Dear Mr.Andrew,Thank you for your review!We're delighted to hear that you enjoyed our hotel's convenient location, helpful staff, and nice room. We're glad that the drinks station in the lobby added to your overall experience, as we aim to provide amenities that enhance our guests' stay.We apologize for any inconvenience caused by the lack of Netflix on the in-room entertainment system. However, we would like to suggest an alternative solution. By using the mirror function, you can easily watch Netflix on the in-room television by accessing the Netflix app on your smartphone and casting it to the TV.Thank you once again for sharing your feedback. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience.Best regards,