2/10 Terribile
Joey
3 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For starters we booked a nonsmoking room and received a smoking room, so we walk in and are met with a very dingy smell. The room did not feel clean, there were multiple spots on the walls, and we felt the need to check for bugs thoroughly. After traveling we of course wanted to shower and there is low water pressure, and the hotel soap smells exactly like play-do. We try to stream a show and the hotel wifi can't keep up with that. The AC doesn't actually cool the room, and the constant fan changes nothing, it turned off and on constantly. The next morning we wake up to the power going out, which took a few hours to come back on. We reached out about the smoking room and they were fully booked so nothing could be done. Later though there was a cancelation so they called and offered to let us switch if we could do it in the next 20 minutes, which was nice, but we were there on vacation and weren't at the hotel at the time. Finally Expedia lists the check out time as 12, but it is actually 11. Just a small mess up but it would've cost us a bit of money if we hadn't noticed. I couldn't believe that this was actually a best western, and if I could've refunded and found a new place I would've the minute I stepped in the room.
Joey
Soggiorno di 3 notti a luglio 2025