Hotel vicino a Our Lady of Lourdes National Shrine - Cleveland

“We had some unexpected issues with the room not matching the booking (which was done through a 3rd party, not directly with the hotel), but Jenny stepped up and saved the day. She was able to accommodate our needs, and was super friendly and helpful. The hotel was clean, food was good, beds were comfy. We had a great stay, and really appreciate the "above and beyond" from Jenny.”

“I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was...

“Excellent breakfast!!!”

“The room was great. ”

“The room was clean. They accommodated my early check-in and late check-out.”

“Purtroppo il riscaldamento in camera mia non funzionava adeguatamente (con -20 C all’esterno).”