Horrible stay, avoid this hotel!
Our experience at the JW Marriott was a disaster. The beach was completely covered in rotting seaweed and totally unusable, not at all what was advertised in the photos. No one made any effort to clean it up, and the smell was awful.
Worse yet, they charged our credit card multiple times without our authorization. When we tried to resolve this at the front desk, the staff was rude, dismissive, and even borderline nasty about it. No apology, no ownership, just attitude.
Between the unusable beach, unhelpful staff, and shady billing practices, this was an absolute nightmare. Do yourself a favor and stay far away.
