Hotel vicino a Padiglione Ciccillo Matarazzo - São Paulo

“Muito bacana e facil acesso”

“Limpo, estruturado, utensílios novos, em ordem! Tudo excelente. ”

“Had a wonderful 2 night stay, some small issues with their face recognition technology”

“Upon arrival, we were able to check in 7 hours early for a small fee. The staff are 24/7 which helps with any queries you might have. The security system is top notch - only opens through your face. As for the maintenance of the property it was well kept however we did have an issue with our bathroom toilet which was speedily resolved and we were moved to a different room. All in all I am quite pleased with my experience.”

“Hotel totalmente rinnovato. Ottima posizione.”

“The property is located in a very nice area, and the rooms are very clean and spacious. The building is nice and rooms are just like shown in the pictures. However, the check in process is completely online, with minimal human interaction to complete the process. It is very difficult to enter the building for the first time, even when the previous instructions (send pictures for check in) were followed. The property is nice but the check in process should be improved.”

“Adorei o conforto, ótima limpeza, ótimo atendimento, café da manhã maravilhoso e boa localização. Quero retornar mais vezes! ”

“I had problems with the facial recognition process. It did not recognize me, despite of uploading my face and documents with picture, luckily my partner was present and could open the door. The revolving door was often having problems and we could not find anyone to remove the garbage or provide us with clean towels.”

“Limpeza impecável Funcionários atenciosos”

“Staff were amazing”

“1. Too long check in due selfie and uploading documents which did not go through in your system. In the end, facial invalid and need to depend on 'portaria' to back and forth to the building. 2. Toilet not running properly”

“The building in which the property is located is very nice and in a safe, walkable area. Cleaning could be improved, but it was a great stay!”