Staff was very friendly. Beautiful lobby. We arrived close to 2am and they greeted us with smiles and cookies and water bottles. We were a party of 5 and therefore needed the sofa bed. It would have been nice if that was anticipated before our arrival - had to go to the front desk to request bedding and pillows for the sofa bed. Staff was wonderful and helped us get everything we needed, but since it was so late at night, it would have been nice to have those things already in our room.
Room was relatively clean but there was a big dead roach in our room that we didn’t notice until the following morning.
The bathroom sink wouldn’t drain and the toilet was tricky to flush.