Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel del Lago. Fue un placer servirle y formar parte de su experiencia del maravilloso Lago de Atitlán.

Dear James,Thank you for allowing us the honor of having you as a guest in our facilities, we are pleased to know that you enjoyed your stay to the fullest, therefore we hope that you visit us again on a future occasion.Kind regards,

Apreciable Samuel, Agradecemos profundamente el tiempo que se ha tomado para manifestarnos su experiencia y calificar nuestros servicios.Deseamos contar con su visita en una futura y pronta oportunidad.Cordialmente,

Dear Lance, we are glad to know that you enjoyed the view from your room, we hope you can visit us on a future occasion.

Dear Ariel: We are happy to know that the views from your room were the best, we appreciate the time you took to express your recent experience.

Dear Sarai: thank you for the time you took to rate our services, it is very important for us to know your opinion.

Dear Sandra, we are glad to know that you enjoyed our services, we hope to see you next time.

Dear Breida: we are happy to know that we met your expectations, we will be waiting for you again for the next occasion and to be able to provide you with our services.

Apreciable Blancaluz,Nos alegra saber que ha disfrutado de su estadía con nosotros, fue un verdadero honor haberla tenido como huésped.Cordialmente,

Dear Ivette: We are very happy to know that we met your expectations, we hope that you can visit us again on a future occasion and provide you with our services again.

Dear Jeffrey:We are glad to know that you enjoyed your stay with us.It was a true honor to have you as a guest.Kind regards,

Apreciable Falon,Gracias por permitirnos conocer su reciente experiencia con nosotros y por la oportunidad de mejora que nos brinda. Para nosotros su comentario es muy importante.Cordialmente,

Dear Dan:Thank you for staying with us, it was a true honor to have you as a guest on this occasion.Cordially,

Dear Marco:We would like to apologize for the inconvenience caused during your stay due to your room asignation. The system is designed to allocate reservations as they arrive, rooms in the same category may have pleasant views than others. Again, we apologize we could not meet your lake view expectations. Your comments definitely helps us to improve.

Dear Iris: It fills us with great joy to know that we exceeded your expectations, it was a pleasure for us to have you here and we hope to have your visit on the next opportunity.

Dear Genevieve: It fills us with joy to know that we met your expectations, we hope to have your visit again.

Apreciable Mónica:¡Gracias por haberse alojado con nosotros!Fue un honor contar con su visita.Cordialmente,

Dear David: We are glad to know that we met your expectations.

Dear Martha: Thank you for your comment, we are glad to know that you liked our opinions.

Dear Carlos: We regret the inconvenience during your check-in, it should be noted that the pages only allow 2 adults to be booked per room, however, if a third person comes, the additional charge will be made per person and per night.We appreciate the time you took to tell us your comment.

Apreciable Javier: nos llena de alegría saber que llenamos sus expectativas, fue un gusto haberlos tenido con nosotros, esperamos poder contar con su visita en una próxima ocasión.

Apreciable Claudia, nos alegra saber que nuestras instalaciones hayan sido de su agrado y que pudo disfrutar al máximo. Fue un honor tenerla como huésped.Cordialmente,

Dear Amardeep: We are very happy to know that we exceeded your expectations, we hope to be able to provide you with our services again on a future occasion.

Dear Galilea,Thanks to shared with us your experiencie.Kind regards

Dear Otto:Thank you for your comments and for the opportunity you allow us to improve.For us your opinion is very important.Cordially,

Dear Oscar:It was a pleasure to have you as a guest on this occasion, thank you for choosing us as your destination.Kind regards,

Thank you for staying with us.It was an honor to have you as a guest on this occasion.Kind regards,

Apreciable Alejandro, Para nosotros siempre será un verdadero gusto tenerlo como huésped.Agradecemos su preferencia, ¡Nos vemos pronto!

Dear Nabil:We are glad that our views were to your liking, it was an honor to have had you as a guest.We appreciate your comment as an opportunity for improvement, we will take it into account.Cordially,

Dear Latifeh:Thank you for staying with us, it was an honor to have you as a guest.Cordially,

Hi Sara,Thank you for staying here!It was a real pleasure to have you as a guest.

Apreciable Carol: agradecemos el tiempo que se tomo en poder calificar nuestros servicios.

Apreciable Regina:Gracias por permitirnos conocer su experiencia y saber que fue de su agrado las atenciones de nuestro personal.Deseamos que en una futura ocasión nos visite nuevamente.Saludos cordiales,

Estimada Elizabeth:Nos llena de alegría saber que hemos cumplido con sus expectativa, gracias por haberse alojado con nosotros, fue un honor ser sus anfitriones.Cordialmente,

Apreciable Jorge: agradecemos el tiempo que se tomo en poder calificar nuestros servicios, nos alegra saber que superamos sus expectativas, esperamos volver a verlo

Dear Guest, Thank you for taking the time to rate our service, we hope to see you next time.

We are very happy to know that you have enjoyed our food Luis, thank you for taking a few minutes of your time to write us your experience.Your opinion is very important to us, thank you for staying with us.Kind regards,

Hi Marilu:It was an honor to have had you as a guest and it is a pleasure to know that your stay was pleasant.Come back soon!

Dear Bethany, We are very pleased to read your comments and know that you enjoyed your stay to the fullest, our comforts and amenities.Thank you for your preference in staying here. We hope that in the next opportunity we can count on your visit.Cordially,

Apreciable Alma: gracias por tomarte el tiempo en poder calificar nuestros servicios, nos alegra saber que llenamos sus expectativas,Esperamos verla en una próxima ocasión.

Dear Rodrigo:Thank you for taking the time and writing about your recent experience with us.We are glad to know that you enjoyed our beautiful views, our amenities and our proximity to downtown areas. We have taken note of the opportunity for improvement that you offer us regarding the portable air conditioner.Cordially,

Gracias por haberse alojado con nosotros, fue un placer atenderle!Cordialmente,

Hi Alonzo!Thank you for taking a few minutes of your time to share your experience with us.We are pleased to know that you enjoyed your stay, our services and our beautiful views.We hope to see you on a future occasion.Cordially,

Apreciable huésped: gracias por el tiempo que se tomo en plasmarnos su reciente experiencia, nos alegra saber que le gustaron nuestras vistas. Esperamos contar con su visita en una próxima ocasión.

Gracias por su preferencia al habernos elegido como su destino en Panajachel, para nosotros fue un honor ser sus anfitriones.Cordialmente,

Dear guest: thank you for the minutes you took to express your experience, it is very important for us to know your opinion since through it we can improve.

Aoreciable huésped: gracias por tomarte el tiempo en calificar nuestro servicio, nos alegra saber que llenamos sus expectativas. Esperamos contar con su visita en una próxima ocasión.

Hello Anthony,Thank you for taking a few minutes and letting us know about your experience.We want to sincerely apologize for the inconvenience you had with the noise, we will be taking corrective actions based on your feedback.Thank you for allowing us the opportunity to improve.Kind regards,

Dear guest: We are glad to know that you liked our views.

Thank you for staying with us Nicole, it was an honor to have you as a guest.Cordially,