2/10 Terribile
Lydia F.
24 mag 2025
Terrible Experience
Day 1: arrived on a Saturday and the AC was not working. Day 2: made a phone call that morning to let them know the AC was not working and they said they would send someone out. That evening we also discovered that the washing machine was not working and we left a message on their website.Day 3: maintenance man came out to discover the AC had frozen over and began working to remedy that situation. He checked the washing machine and discovered the motherboard was out and a new washer would be needed. He told us to let management know that they would replace the washer faster that way. after going back-and-forth with management ALL DAY long, they finally informed us that new washing machine would be delivered on FRIDAY!! Our trip would be ending the next day, Saturday. They did bring us extra towels, thank goodness for that. But they did not discuss any type of compensation for the fact that we would not have access to a washing machine that entire week!The unit is extremely dated and the furniture is peeling and stained. The bedspreads are from the 1970s look and the beds themselves are extremely uncomfortable!We were very disappointed in this unit and the only good thing I can say about this unit is that the balcony was very spacious with ample seating for our party of six.I would not recommend this unit to anyone.
Lydia F.
Soggiorno di 7 notti a maggio 2025