2/10 Terribile
Maria
7 ott 2025
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
STAY FAR AWAY! Where do I begin with rating this property?
We specifically chose to stay with this host because we stayed in one of their other units earlier this year. It was comfortable and had no issues. We expected the same with this particular unit. We were horribly wrong.
For starters, we had to ask for a second key to enter the apartment. Last time we automatically got two keys.
On the second day we had a flood in the guest bathroom. Water was literally filling buckets as it fell from the ceiling ventilation. Not only was this a slip and fall issue, it was a potential for an electrical fire with all that water.
All we got was a "sorry for the inconvenience, just don't use that bathroom" response. No sense of urgency and not a care in the world. 2 days later the entire bathroom ceiling collapsed. It took a total of 11 days for them to send someone to look at the problem.
As for the rest of the apartment...
the kitchen drawers were held together with screws sticking out from the outside of the drawers. The power outlet in the main bedroom was loose from the wall and had no power. The headboards in the 2 guest bedrooms were coming undone and the posts could have easily fallen to hit those sleeping in the head while in bed. The glasses on the kitchen table had water in them which told us they didn't bother to wash the used plates, utensils and glasses.
Our complaints went unanswered until we said we would tell Expedia. Not Happy!
Maria
Soggiorno di 17 notti a settembre 2025
