Hotel a Parco regionale del Lago Pleasant

“Location is good”

“Unique property about an hour north of Phoenix. Beautiful resort with terrific restaurants and large Casitas,”

“Staff friendly and helpful.”

“It was a great location for us and it had nice amenities and everything we needed. The beds were very comfortable and the place was clean. The check-in process through their computer system needs a definite improvement, but the host was very responsive and helpful. It just took way too long to check in as I entered my credit card and put my husband‘s name down on the reservation so then had to go through the whole process again with lots of back and forth to straighten out. they did grant us a...

“Loved our stay and would stay again!”

“breakfast was good”

“I prepaid for 3 nights at this hotel through expedia. On arrival the first night the room was quite warm and ac not working properly. I reported it to the desk who sent security with me to confirm the issue. We both attempted to get it working properly. We could not get it to work. I stayed the 1st night as it was quite late and I was unable yo book anywhere else. The girl at the desk and the man from security were very helpful and made detailed notes when they cancelled the 2nd 2 nights as...

“Wasn’t aware that the household staff only worked every other day. After a long day at Abrazo Heart Hospital for out patient surgery, we came back to an unmade room, no clean towels and trash cans full of. Called front desk and the desk clerk was kind enough to bring up a clean set of towels and emptied the trash cans. It is hard to believe that there is only one ice machine in the whole building. I know for sure there aren’t any on the 2nd or 3rd floors. Breakfast was a joke. They mean it when...