Gentile Signore, la ringraziamo molto del suo commento positivo.Per il mese di Ottobre i prezzi erano piu elevati a causa di molteplici eventi presenti in città ( Rugby World Cup, congressi ed esposizioni).Camilla é un elemento molto apprezzato della nostra equipe della reception.Speriamo di accoglierla presto per una nuova esperienza Parigina.Cordialmente Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear Mr Bollici, I would like to present you our most sincere apologies for not having met your expectations. We are sorry to read that you had such an unpleasant stay and we would like to express our sincerest apologies if the incidents was not handled the way you had expected. We put all our efforts in making each of our guests feel at home and not just “looked after”, so we are sorry to learn that you did not feel totally the sense of hospitality that makes our reputation and for which most of our guests choose to return. Should you give us a second chance to better serve you in the future, we all look forward to welcoming you back to the Lancaster. With kind regards Christophe Lajoinie Front of House Manager

Dear Guest, Thank you for sharing your review, although of course I am awfully sorry that you had an unpleasant experience. We are sorry for the inconvenience with the television and we apologize. Any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that my will is to achieve this goal. Should you give us a second chance, we are all looking forward for a new occasion to welcoming you back and provide you with our professionalism, politeness and best care, which are indeed the basis of Lancaster Customer Care Philosophy. Christophe Lajoinie Guest Care and Front of House Manager

Dear Guest, Thank you very much for your 5 stars rating. We all look forward to welcoming you back Sincerely Chris Christophe Lajoinie Guest Care and Front of House Manager

Dear guest,Thank you very much for choosing to stay at the Lancaster, for your 5 stars rating, and kind words.We all look for to the pleasure of welcoming you back to the Lancaster. Yours respectfully. ChrisChristophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you very much for having taken the time to leave your comments following your recent stay with us.It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. I am however very concerned by your remark regarding the breakfast.. We are sorry and we do apologize for the inconvenience. Please rest assured that we will try to improve... On a more positive note, your enthusiasm for our hotel and Spa is very much appreciated. We all look forward to welcoming you again in a not too distant future.Yours respectfully.Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you very much for your post following your recent stay with us at the Hotel Lancaster.It was indeed a pleasure to read that you were overall satisfied with our location and enjoyed your stay with us. We all look forward to welcoming you again in a not too distant future. Christophe LajoinieGuest Care & Front of House ManagerHotel Lancaster

Dear guest, we are so glad to read this kind comment. Thank you very much for having taken the time to leave your comment following your recent stay with us. We hope to welcoming you very soon. Yours faithfully. Christophe LajoinieGuest Care & Front of House Manager

Dear guest,Thank you for your 4/5 rating and for having taken the time to leave your comments following your recent stay with us.It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. I am however very concerned by your remark regarding the bedding/sheets. I am sorry and I do apologize for the inconvenience. Feel free to contact me at your convenience to precise your feeling and if there was something wrong in our process.On a more positive note, your enthusiasm for our location is much appreciated.We all look forward to welcoming you again in a not too distant future.Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you for choosing to stay at the Lancaster and Thanks a million for your 5 / 5 rating. We all look forward for the pleasure to welcoming you back to the Lancaster in the near future. Yours respectfullly Christophe LAJOINIEGuest Care & Front of House Manager

Thanks a million for your very kind words.We all remain at your service and look forward to welcoming you back to the Lancaster in the near future. Warmest regardsChristophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thank you very much for your 5/5 rating. We all look forward to welcoming you back in the near future. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

Dear Sumaya, Hello from Paris.We thank you for taking the time to review your stay with us.We look forward to welcoming you back in the future.Warmest regards,Eric / Head concierge

Dear guest, Thank you for taking the time to quote your stay.We all look forward to welcoming you back soon to the Lancaster. Yours respectfully,Season's greetings. Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you.We all look forward for the pleasure of welcoming you back to the Lancaster. Season's greetingsWarm regards. Christophe LAJOINIEGuest Care & Front of House Manager

Thanks a million for your 10/10 rating.We all look forward for the pleasure of welcoming you back to the Lancaster.Warmest regards and Season's greetings. Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thank you very much for your very kind feed back.All the staff is flattered having a review with so many compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience!Kind regards, Christophe LajoinieGuest Care & Front of House Manager

Dear guest, Thank you for your kind feed back.We all remain at your service for a new stay in Paris. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thanks a lot for your kind comments and 5/5 quotation.We remain at your disposal for a future stay hopefully in the near future.Warmest regards. Christophe LAJOINIE Guest Care & Front of House Manager

Dear guest, Thank you for choosing to stay at the Lancaster and thank you very much for your 10/10 rating.We are all hoping to welcoming you again on your next Parisian stay,Yours respecfullyChristophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guestLetting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.The Champs Elysees is not only in a central area with lots of shops and restaurants but it puts you in a magic Parisian atmosphere.We all hope to have the pleasure of welcoming you once again,Yours respectfully.Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thank you for your 5/5 rating. We all remain at your service and look forward to welcoming back in the near future. Yours respectfullyChristophe LAJOINIE Guest Care & Front of House Manager HOTEL LANCASTER

Thanks a millon for your 5/5 quotation.We all remain at your service for a next stay in Paris.With warm regards Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thanks a million for your kind 10/10 quotation.We remain at your disposal for a future stay.With warm regards. Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest,Glad to know that you enjoyed your stay. All the staff is flattered having a review with so many compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience!Warm regardsChristophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thanks a millon for your very kind feed back.We all look forward to the pleasure of welcoming you back in the near future. With warm regardsChristophe LAJOINIEGuest Care & Front of House Manager

Dear guest,Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.The Champs Elysees is not only in a central area with lots of shops and restaurants but it puts you in a magic Parisian atmosphere.We all hope to have the pleasure of welcoming you once again,Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thank you for taking the time to post your 5/5 rating. The entire team remains at your disposal for a new stay.Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest,I am awfully sorry that you had an unpleasant experience and I do apologize for the inconvenience. I can ensure you that this is not a reflection of our service but an isolate and exceptional feedback. Any suggestions or opinions related to our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that my will is to achieve this goal. We are looking forward for a new occasion to welcoming you back and provide you with our professionalism, politeness and best care, which are indeed the basis of Lancaster Customer Care Philosophy. Should you give us a second chance please consider reserving a deluxe or an executive room as they are larger than the superiors. Yours respectfully. Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you very much for your loyalty and your kind feed back. We all look forward to the pleasure of welcoming you back to the Lancaster in the near future. With warm regards. Christophe LAJOINIE Guest Care & Front of House Manager

Dear guest, It was a pleasure hosting you at the Lancaster. We all thank you very much for your feed back and look forward to welcoming you back in the near future. With warm regards. Christophe LAJOINIE Guest Care & Front of House Manager

Dear guest,Glad to know that you enjoyed our property. All the staff is flattered reading your kind review and it encourages us to continue to give a personalized service to all our visitors. We all hope to welcoming you soon at the Lancaster for a new experience!Warmest regards,Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest,All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience!Kind regards,Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, Thank you very much for your kind feed back.We remain at your disposal and all look forward to welcoming you back. Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest,Our hotel truly has the best talents and they are all committed to the practice of perfect hospitality.We all look forward to welcoming you back to the Lancaster in the near future.Yours respectfully.Christophe LajoinieGuest Care & Front of House Manager

Dear guest, Thank you for choosing to stay with us. Your kind words are appreciated. We remain at your disposal and look forward to welcoming you back to the Lancaster. Yours respectfully. Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, We remain at you disposal and all look forward to welcoming you back in the near future. Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

Dear guest, We are deeply honored to read your touching review. Thank you for taking on your precious time to write about your stay. On the behalf of the entire Lancaster team, we would like to thank you for these warm comments. We are very glad that you could fully enjoy a truly Parisian experience.At the Lancaster, we cherish the history and heritage of Emile Wolf (hotel fouder). Over the years we have always tried to share this passion with all of our guests and recreate a magical atmosphere with elements such as attentive service and French way of life.We all hope to welcome you back on your next escapade very soon for another magical experience in the city of lights. Christophe LajoinieGuest Care & Front of House Manager

Dear guest, Thank you very much. Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.We all hope to have the pleasure of welcoming you once again in the near future,Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you very much for your 5/5 rating and kind comments. We all look forward to welcoming back in the near future. Yours respecfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest, Thank you for your kind rating. We all remain at your disposal for your next stay in Paris. Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

Dear guest,Thank you so much for this kind feedback.It is a great pleasure to read that you enjoyed your stay. We all look forward to welcoming you back to the Lancaster.With warm regards,Christophe LajoinieGuest Care & Front Of House Manager

Dear guest, Thank you very much for having taken the post your comments following your recent stay with us at the Hotel Lancaster. It was indeed a pleasure to read that you were very satisfied with our service and enjoyed your stay. We all look forward to welcoming you back in a not too distant future. With kind regards Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

Dear guest, Thank you a million for your kind 10/10 quotation. We all look forward to welcoming you back. Season's greetings,Yours respectfully. Christophe LajoinieGuest Care & Front Of House ManagerHotel LANCASTER