Dear Mr SamehIt was a pleasure to welcome you All the Vernet team thank you We looking forward to welcome you for you next stay in ParisRegardsEsther - asst reception manager

Dear Mr Khosrow, Thank you for choosing us for your Parisian stay. It is with great regret & suprise we read your comments regarding your stay. It is also unfortunate for us to have missed the oppourtunity to discuss with you in person the issues you experienced. Indeed, it is one of the busiest period for all the hotels in Paris, however, I remember doing your check - in and helping you with part of your luggage myself. You have mentioned to have endured continuous noise from drilling and furniture being moved from 6am which to our knowledge does not seem possible, the makeup room clients for the Champs Elysées Festival arrived from 9 am and there was no drilling.If we assume the noise is coming from construction work outside, it has never happened this early. Your satisfaction is our priority and we apologize sincerely and should we have known we would have looked for a solution. Should there be anything we can do to regain your trust please write us without hesitation . Best Regards, Marina Front Office Manager

Dear Mr. Mauricio,Thank you for such a wonderful review.the Vernet team is thrilled to read you and look forward to welcome you back.Kind regards,

Dear Mr and Mrs Wei, We would like to thank you for your review. We are so pleased to read that you enjoyed your stay at the Hotel Vernet and our service. I will forward your comment at Nicolas. We hope to welcoming you back. Warm regards, MarinaFront Office Manager

Chers clients, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire et nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Vernet notamment nos salles de bain. Nous avons pris note de votre remarque concernant le matelas et cela a été reporté au Gouvernant Général qui recherche actuellement une solution pour nous améliorer. Concernant le matelas et coussins, nous proposons à nos clients un "Menu de literie" avec plusieurs options comme oreiller à plumes, à mémoire de forme etc ... ; pour la prochaine fois n'hésitez pas à le demander lors de votre arrivée. En effet lors de votre séjour des barrières étaient en place en face de l'hôtel dû à des travaux ne concernant pas l'hôtel. Ayant séjourné pendant le Réveillon du Nouvel An, les travailleurs étaient en repos et vous n'avez donc dû entendre aucuns bruits. Désormais sachez que tous les travaux autour de l'hôtel sont terminés. Pour la bouteille de Champagne, nous sommes navrés mais il n'était pas mentionné que vous aviez le droit à une Bouteille de Champagne c'est la raison pour laquelle nous vous avons mis en chambre une bouteille de vin. Nous espérons vous accueillir de nouveau dans notre établissement. Cordialement, MarinaChef De Réception

Dear Sheila, Thank your for the wonderful review ! All the De Sers team is looking forward to welcome you again in your Parisian home warmest regards

Dear Yesenia Thank your for taking the time to write this review. I have shared your nice comment to the team ! We wish you a wonderful day and we are looking forward to welcome you again warmest regards

Chere Krystyna, nous vous remercions sincérement et espérons vous revoir prochainement à l hotel Vernet. Bien cordialement,

Cher Monsieur Toti, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Vernet. Dans l'attente du plaisir de vous accueillir de nouveau, nous vous souhaitons une agréable journée. Cordialement, Marina La Réception

Dear Mr Rad, it was such a pleasure to have you and your family as our guest for these past days and teh hollidays. We really do wish you the best for the upcoming year and do hope to see you again amongst us soon. Thank you also so much for your card and please pass my regards to your beautiful wife and family. Best regards, Layla

Dear Mrs Kupin, Thank you for your stay and your feedback. It was a pleasure to have you and your family with us .We are so glad to see that you have enjoyed your stay with us. We wish you a very happy new year and do hope to see you back amongst us soon. Best Regards, The Front Desk

Dear Sir, Thank you for your feedback.

Dear Fabrice, We thank you for your review, we are happy to read that you enjoyed your stay with us. Wishing you all the best for the end of the year, Best regards

Dear Sir, Many thnaks for your message, we are delighted to read that you enjoyed fully your stay ath the hotel Vernet. Warmest regards

Dear Christian, We thank you for your stay, it was a pleasure to welcome you at the Hotel Vernet, wishing you all the best for the end of year and looking forward to welcoming you back, Warmest regards,

Dear Daniel, We wish to thank you for taking your time to write us a review. we would like to request you to provide us some details of your stay like - room number or the date of your arrival as we are constantly looking to improve our services and guest experience. Obiviously, on this occasion, we have failed but I can assure you that we will work harder to avoid such instances in the future. It is not acceptable for us to read that we entered your room without knocking or we broke your luggage handle. These incident are reported immediately and we would of course find suitable solutions. Please feel free to get back to us at your convenience and give us the opportunity to regain your confidence in our team and product. we are at your disposition. Sincerely yours Sangita

Dear Ivan, what a great pleasure to read your wonderful feedback. Thank you for choosing to stay with us in Paris. we will be delighted to have you back on all of your Paris visits. Wishing you an excellent day! Best Regards, Laurence Lady

Dear JorgeA, Thank you for choosing to stay with us. we are delighted to read you have enjoyed your stay with us. On behalf of the team and managment we wish to thank you for appreciating our services. We look forward to welcome you back soon. Wishing you an excellent day! Best regards, Laurence Lady

Dear Paula, Thank you for choosing to stay with us in Paris. we are thrilled to read you have enjoyed your stay with us. We look forward to have the pleasure to welcome you back in the near future. We wish you an excellent day! Best Regards, Laurence Lady

Dear Mrs Branham, Thank you for choosing to stay with us. We appreciate you taking your time to write us a feedback. We are terribly sorry to read your stay with us wasnot to your exceptation, our apologies for the cigarette butts on the public road and the construction work going on in front of the hotel. We are a boquite hotel which explains the size of our lobby & reception area, in regards to the water hose for hygiene in the rooms, they are our new adjustment to accomodate the request of our guest's from the middle eastern region. We shall provide wine operners in each room here on now. Please accept our apologies for the unintentional human error of over charging you the deposit on arrival which was settled on your departure. we failed to notice your dissatisfaction during your stay even after many conservation we have had. Should you come back to Paris, please try us again. you can write us at Layla.navab@hotelvernet.com We wish you an excellent day ! Best Regards, Layla Navab – Front office Manager

Dear Sir, Thank you for your amazing comment, we are pleased you enjoyed you stay and remain at your disposal. Yours Sincerely, Front Office Manger

Dear Sir, Thank you for your great review. Looking forward to welcome you back in the near future. Yours Sincerely,

Dear Sir, Thank you for your great review. Looking forward to welcoming you back in the near future. Yours Sincerely,

Dear Roy, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. We are glad to read that all the hard work that our team made was at your pleasure and exceeded your expectations. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

Dear Guest, We would like to thank you for having taken the time to share your experience following your Parisian stay at the Hotel Vernet by B Signature. We are very happy that you enjoyed your stay with us. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

Dear Israel, We wish to thank you for your nice comments and are so pleased to know that your stay with us has been up to your expectaions . Best regards,

Dear Thierry, Thank you for your comments. We are so glad that you enjoyed your stay with us. Best regards, The Front Desk

Dear JFU, We wish to apologize in advance for the whole inconvenience that this situation has caused you .As we have mentioned in our messages sent out through different platforms , we have been victim of a technical problem causing significant disruption in our reservation system in the beginning of July. The Customer services related to these websites and platforms have done their best to treat this matter urgently and to provide both side a mutual solution. We would like to take this chance to apologies if our team were not able to handle your claim as professionally as you would have expected and that we missed a chance on welcoming you to our Hotel. We would like to reassure you that regardless of the rate issue you went through , The Hotel Vernet is an excellent choice for a visit to Paris. Please do not hesitate to contact us directly if you might need any information regarding the Hotel, rates and our services. Wishing you all the best, Yours Sincerely, Layla Navab / Front Office Manager