Dear Guest, Thank you for your comment. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed we ask a deposit at your arrival. We are sorry that this has been a problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Giorgio, We thank you for taking the time to share your opinion. We are sorry you were unhappy. What happen during your check in ? We will work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. LE Mercure Paris Gare de Lyon TGV.

Dear Stormy, Thank you for this comment. We are happy that you enjoy our renovated room and that our hotel has made your travels easier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. LE Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for your comment. We are happy that our hotel has made your travels easier. Please allow me to express my sincerest apologies for the problem you met. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Paolo, Thank you for your kind feedback. We are happy that our hotel has made your travels easier. We hope to see you soon for another magnifique journey with us. Le Mercure Paris Gare de Lyon TGV.

Dear Guest,; Thank you for your comment. We are happy that our hotel has made your travels easier. For your next trip, please note that our hotel is under renovation. Our rooms offer today: new bedding (mattress 30 to cm thick firm with a mattress integrated soft), a modern design (tapestry and carpets refurbished) or a new air conditioning ... We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Dear guest, I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that these problems were a true exception to our normal practices. I hope to welcome you again, Regards,

Dear Richard,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We thank you for your lovely compliments regarding our quality of service and the cleanliness of our establishment. We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

Dear Andrew, Thank you for taking your time to share with us your feedback. We are glad to know that overall you had a great stay. We can't wait to have you back !

Cher Nils,Nous vous remercions pour ce beau 10/10.En vous souhaitant une excellente journée

Chère Corinne, Nous sommes navrés que votre expérience ne fut pas comme vous l'attendiez.

Cher GONDWOO,Nous vous remercions pour ce beau 8/10.En vous souhaitant une excellente journée

Dear Takayuki,We are glad you appreciated the cleanliness of our establishment. We do apologize if the friendliness of our team was not satisfying. I have shared your remark with our Reception Manager.We hope you will give another chance to our establishment soon,We wish you a lovely day,

Dear Robert,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.I will share with our lovely team your beautiful compliments ! We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

Dear Surajit,Thank you for taking your time to share your feedback with us. We hope that overall you had a nice time with us. I have shared your remark regarding UK electric plug.We wish you a lovely day,

Cher Dominique,Nous vous remercions d'avoir pris le temps de nous partager votre avis suite à votre séjour chez nous. Nous sommes navrés que vous ayez été un peu déçu par nos tarifs.Nous espérons que vous laisserez une nouvelle chance à notre établissement.En vous souhaitant une excellente journée

Dear Joshua,We thank you for your lovely review following your recent stay with us. We are happy to know you had a great time with us ! We can't wait for you to come back !We wish a lovely day,

Chère Laurence,Merci pour votre agréable commentaire sur votre agréable séjour. Nous sommes cependant navrés que l'horaire de check-in vous semble un peu tard. Sachez qu'il est nécessaire afin de réaliser le nettoyage des chambres. Vous pouvez cependant demander en supplément un early check-in.Nous espérons tout de même vous revoir lors d'un prochain séjour.Nous vous souhaitons une excellente journée !

Guten Tag Anonymous !We thank you for taking your time to share your review with us and we hope that overall you had a great stay. Regarding coffee machines they are only available in Privilege rooms. For the bathtub there are some in both Privilege and Standards Room. You can precise your preference (bathtub or during) during your booking.We hope you will come back to our establishment soon !We wish you a lovely day.

Chère Cécile,Nous vous remercions d'avoir pris le temps de nous partager votre feedback suite à votre récent séjour chez nous. J'ai bien évidemment fait remonter votre remarque à notre Responsable Restauration. Nous vous prions de bien vouloir nous excuser pour la gêne occasionnée.Nous vous souhaitons une excellente journée,

Dear Anonymous,We thank you for your lovely comment about our establishment. We are happy to know our staff was very friendly & helpful !We can't wait for you to come back, Have a great day

Dear Elaine,We thank you for leaving us your kind review !We hope you had a great stay with us.We wish you a lovely day

Cher Thi Kim Chi,Merci d'avoir pris le temps de nous partager votre avis suite à votre récent séjour chez nous. Nous avons bien pris en compte vos remarques.Nous vous souhaitons une belle journée

Dear Xian Ling,Thank you sharing with us your kind review.We hope you had a great stay in our establishment.We wish you a lovely day,