2/10 Terribile
adam s.
31 mar 2026
Non mi è piaciuto: Pulizia
I had an unfortunate experience with Park City Lodging. I realize it was a complicated situation, but I feel that it could have been handled better by PCL. Many months ago, I planned a trip for my family to Deer Valley to ski over my kids’ spring break vacation in late March. As many know, this season was unusually warm in Deer Valley and most other ski destinations in the Western US. Several days before our trip, the forecast was still reading 70 degrees Fahrenheit with little/no snow, so we had to make a tough decision on whether or not we’d take the Deer Valley trip and incur ski school, rental, and other expenses for a family of four - or cancel the trip. We decided it wasn’t worth going to Deer Valley and cancelled all of our flights, ski lessons, day care, rentals, etc. I asked PCL if we could get a partial refund or defer our trip to a later date and I was strictly told no and that the stated cancellation policy would prevail (i.e. we would lose 100% of the trip cost). I appreciate that a policy is a policy, but given the circumstance, I thought that PCL and the unit owner would be more accommodating. As such, we ended up paying the full 6k rental rate and left the unit unattended for our planned stay. Deer Valley ended up completely closing the resort a few days ago, weeks ahead of schedule for the season, due to the unfortunate weather. I’m glad we didn’t attend given the weather, but I would have appreciated more accommodation given the very unusual circumstances.
adam s.
Soggiorno di 6 notti a marzo 2026