2/10 Terribile
Alana
Viaggio di gruppo
19 giu 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Such a horrible experience. Went to the hotel early, room wasn’t ready, fair enough left for a few hours. Called a head to confirm it was ready to be told yes and when I got back to the hotel I was told to sit and wait, and was then forgotten for 30 minutes while they checked other guests into our room because they forgot us. Went back to the front desk to be told they’d given the room away and need another 30 minutes before something would be ready. Finally get the room key and checked in around 4pm when we’d arrived at 11am. The food was disgusting. Room service was in not edible. Breakfast in the morning offered no options as items for the extra cost buffet wasn’t stocked so my friends got eggs from the order counter and I opted not to eat. They then brought us a ketchup bottle covered in Bug that had been on the counter with the food. The girls who did eat the breakfast all have food poisoning and have had to have an emergency doctor come in and give them fluids this morning. Bad service and cleanly. Would not recommend.
Alana
Soggiorno di 1 notte a giugno 2024