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Recensioni per Naina Resort & Spa

4 out of 5
Naina Resort & Spa
2/58 Sainumyen Road, Patong Beach, Patong, Phuket

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 65 su 288 recensioni" "
Valutazione di 8 - Buono. 121 su 288 recensioni" "
Valutazione di 6 - Soddisfacente. 62 su 288 recensioni" "
Valutazione di 4 - Scarso. 27 su 288 recensioni" "
Valutazione di 2 - Terribile. 13 su 288 recensioni" "

8,0/10

Pulizia

7,6/10

Personale e servizio

7,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Isabella

Viaggio di gruppo
Deludente
Durante il nostro soggiorno abbiamo avuto diversi problemi: la prima sera non potevamo fare la doccia perché usciva acqua nera dai rubinetti e dopo il primo giorno non sono stati cambiati più asciugamani e teli mare. Lo staff sia della reception che del ristorante parla poco inglese. Inoltre le camere (almeno la doppia standard) non corrispondono alle foto sul sito.
Soggiorno di 4 notti a dicembre 2023

8/10 Buono

Davide, Castiglione della Pescaia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Molto comodo, a 10min a piedi da Patong Beach (spiaggia orribile), con piscina sufficientemente pulita e attrezzata, vengono forniti gratuitamente asciugamani. Camera sufficientemente grande, unici nei il bagno, fuori dagli standard dell'hotel, troppo piccolo, doccia a pavimento scomodissima, lavabo minuscolo, non si possono gettar carte nel wc...l'insonorizzazione è praticamente assente, sembra di esser in camera con il vicino. Colazione veramente buona e completa che varia durante la settimana. Buona la vicinanza a mercati e centri commerciali
Piscina

6/10 Soddisfacente

renato

6/10 Soddisfacente

Fabio, Roma

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
hotel carino gestito male
la struttura dell'hotel è abbastanza buona.. ma la gestione non è all'altezza.. qualità del sonno pessima a causa della maleducazione degli ospiti - periodo capodanno cinese - e nessun provvedimento da parte della direzione hotel nessun avviso nonostante la segnalazione alla reception.. wifi quasi mai funzionante

4/10 Scarso

Antoinette

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
Soggiorno di 11 notti a dicembre 2023

10/10 Eccellente

Bodil Overby

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dejlig stor pool 😊
Der manglede stole, så man kunne nyde de stille og lune aftener udendørs !
Soggiorno di 2 notti a ottobre 2023
Risposta di Naina Resort and Spa Team, il giorno 14 nov 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon, Best regards,

10/10 Eccellente

Michael

Soggiorno di 2 notti a ottobre 2023
Risposta di Naina Resort and Spa Team, il giorno 14 nov 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon, Best regards,

10/10 Eccellente

Khaled

Risposta di Naina Resort and Spa Teams, il giorno 25 ago 2023
Dear Valued Guest, Greetings from Naina Resort and spa.We refer to your recent stay with us and very much appreciate your comments regarding your stay here. . We will definitely share your comments with the Team here, It is always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here This is how we improve ourselves as we strive for excellence in service at Naina Resort and Spa Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Naina Resort and Spa

4/10 Scarso

Mark

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
Soggiorno di 1 notte ad aprile 2023
Risposta di Fon, il giorno 8 giu 2023
Dear Mr. Mark,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay especially the Air-condition issue. We will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket. Best regards, Nana Resort & Spa Team

10/10 Eccellente

Rojeh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
Soggiorno di 17 notti a dicembre 2022
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon. Best regards, Naina Resort and Spa Team

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
Soggiorno di 2 notti a dicembre 2022
Risposta di Fon, il giorno 8 giu 2023
Dear Value Guest,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay, we will not stop improving our services, we will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket.Best regards, Nana Resort & Spa Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fint opphold!
Vårt opphold på Naina var veldig bra! Hyggelig personalet og fine oppholdningsplasser hvor man kunne være utenfor rommet. Det eneste vi ville forandret var litt mer utvalg til frokost! Ikke alle vil ha ris og nudler til frokost:)) Hadde kommet tilbake!
Soggiorno di 8 notti a settembre 2022

8/10 Buono

Johannes

Mi è piaciuto: Pulizia e personale e servizio
Auf dem Balkon keine siehtse
Soggiorno di 20 notti a luglio 2022

6/10 Soddisfacente

Toni

Basic
Basic cheap hotel. Pool seemed nice, also their restaurant next to the hotel. Dont arrive early, because they make you wait. I was waiting for my rt-pcr result, still they had me sit there at public table for almost 2hour :) so much for the covid safety.
Soggiorno di 7 notti a gennaio 2022
Risposta di Fon, il giorno 8 giu 2023
Dear Value Guest,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay, we will not stop improving our services, we will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket.Best regards, Nana Resort & Spa Team

6/10 Soddisfacente

TAN HONG HONG

Soggiorno di 1 notte a marzo 2022

8/10 Buono

Dean

Soggiorno di 2 notti a dicembre 2021
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards,Naina Resort and Spa Team

6/10 Soddisfacente

Csaba

Viaggio con la famiglia
Soggiorno di 10 notti a settembre 2021
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest,I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards,Naina Resort and Spa Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 23 notti a marzo 2020
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

8/10 Buono

Hakim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 19 notti a febbraio 2020
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest,I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location, great stay!
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
Soggiorno di 10 notti a marzo 2020
Risposta di Fon, il giorno 8 giu 2023
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

10/10 Eccellente

Heta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ihana keidas
Ihana rauhallinen keidas lyhyen matkan päässä palveluista
Soggiorno di 7 notti a febbraio 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
Soggiorno di 8 notti a febbraio 2020

6/10 Soddisfacente

Georgia

Non mi è piaciuto: Condizioni e dotazioni della struttura
Noisy room
To much noise from the air condition. We could not sleep
Soggiorno di 17 notti a febbraio 2020

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 16 notti a febbraio 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 13 notti a febbraio 2020

8/10 Buono

Bertrand

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bon rapport qualité prix
Soggiorno di 6 notti a gennaio 2020

8/10 Buono

Josè

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Naina hotel
Belle piscine, personnel souriant, petit déjeuner très varié et consistant, bon séjour 👍
Soggiorno di 6 notti a gennaio 2020

10/10 Eccellente

Bertrand

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon séjour Le petit dej C est la panique car les chinois dévalisent tout
Soggiorno di 6 notti a gennaio 2020

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia
Nice hotel, communication difficult
Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
Soggiorno di 7 notti a dicembre 2019

8/10 Buono

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
Soggiorno di 4 notti a novembre 2019

4/10 Scarso

Terry

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Wont recommnend
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
Soggiorno di 3 notti a dicembre 2019

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
Soggiorno di 3 notti a novembre 2019

6/10 Soddisfacente

karrah

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
We got what we paid for
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
Soggiorno di 2 notti a novembre 2019

8/10 Buono

Michelle

Mi è piaciuto: Comfort della camera
Zen living experience
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
Soggiorno di 2 notti a novembre 2019
Risposta di Mattaneeya (Oh) Reservation Officer, il giorno 23 nov 2019
thank you for the compliment feel the coziness the memorable experience awaits here at nainaresort&spa. We hope you come back here again

8/10 Buono

Marcin

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Obsługa musi się wiele nauczyć
Ogólne wrażenie o hotelu jest dobre. Niestety na zdjęciach wyglądał nieco inaczej (basen) w rzeczywistości okazał się dużo mniejszy. To co mnie rozczarowało to brak informacji na stronie, że przy zameldowaniu będzie konieczna wpłata kaucji w wysokości 100$ od pokoju. Wystarczyłaby krótka informacja na stronie rezerwacyjnej. Czarę goryczy przelała możliwość jej odbioru kiedy podczas wymeldowania obsługa w recepcji stwierdziła, że nie ma naszych 100$ ponieważ zaciął się sejf;/ Zaproponowaliśmy możliwość wypłaty równowartości w lokalnej walucie jednak obsługa nie była skora do ugody. Dramaturgi sytuacji dodawał fakt, że obsługa doskonale wiedziała, że taksówka na lotnisko już czeka, 3 pary czekały na pieniądze, odlot był za 3h i specjalnie opóźniała całą procedurę - być może licząc na to, że odpuścimy odbiór tych pieniędzy. Po 45min oddano nam pieniądze. To zepsuło Nam ogólne wrażenie o hotelu. Wyłączając tą sytuację położenie było w porządku, jedzenie smaczne, pokój czysty.
Soggiorno di 5 notti a ottobre 2019
Risposta di Ms.Mattaneeya T. (Oh) Reservation Officer, il giorno 23 nov 2019
thank you for the compliment feel the coziness the memorable experience awaits here at nainaresort&spa. We hope you come back here again

6/10 Soddisfacente

James

Mi è piaciuto: Pulizia
Not professional
Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.
Soggiorno di 6 notti a novembre 2019
Risposta di Ms.Mattaneeya T. (Oh) Reservation Officer, il giorno 23 nov 2019
Thank you for the compliments.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Took a long to to check in as, there was a few customers arguing about being over charged. Also any extra services I.E taxis where double the price then outside the hotel resort
Soggiorno di 2 notti a novembre 2019
Risposta di Fai, il giorno 4 dic 2019
Dear guest, We are sorry to hear that you did not have a good time staying with us and sorry for any inconveniences caused. For the taxi service, the price is higher because it is from an outside company, we contact the taxi company and book for guest after guest confirm the service. We did not have our own taxi service. Best Regards,

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a ottobre 2019
Risposta di Fai, il giorno 4 dic 2019
Dear guest, We are sorry to hear that you did not had a good time staying with us. However, we hope that you could advise us what is wrong so we can make an improvement. Best Regards. Naina Resort & Spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
飯店很舒適，地點算方便，鬧中取靜，走出去也很有不少便利商店和小吃店，會想再入住。
Soggiorno di 4 notti a settembre 2019

8/10 Buono

CHI KWONG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Warm stay
It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.
Soggiorno di 7 notti a giugno 2019
Risposta di Tun, il giorno 19 giu 2019
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
이 호텔로 가실거면 꽄 풀 액세스 룸으로.
풀액세스 룸 정말 좋았다. 조식 괜찮고 직원들은 전부 친절합니다. 세탁 서비스를 맡겼는데 다음날 세탁이 전혀 되지 않은채 주길래 항의를 하니 세탁비를 환불해주었습니다. 위치는 시끄럽고 매연많은 번화가보다 조용하고 괜찮았다. 걸어서 시내로 나가는건 조금 피곤해서 대부분 택시를 이용해 다님.
Soggiorno di 3 notti a gennaio 2019
Risposta di Tun, il giorno 19 giu 2019
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

8/10 Buono

Bilal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice little hotel in Patong
Great facilities ok location and great staffs
Soggiorno di 1 notte a maggio 2019
Risposta di Tun, il giorno 19 giu 2019
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2019
Risposta di Fai, il giorno 7 mag 2019
Dear Guest, Thank you for your review. We glad that you like our hotel and had a good time staying with us. We look forward to seeing you again in the nearest future. Best Regards, Naina Resort & Spa Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2019
Risposta di Fai, il giorno 7 mag 2019
Dear Guest, Thank you for your review. We glad that you like our hotel and had a good time staying with us. We look forward to seeing you again in the nearest future. Best Regards, Naina Resort & Spa Team

8/10 Buono

Mehdi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2019
Risposta di Fai, il giorno 18 mar 2019
Dear Mehdi, Thank you for your review.

8/10 Buono

kin lin

Mi è piaciuto: Pulizia e personale e servizio
閙市中綠洲
酒店環境整體滿意，巴東鬧市中，竟然有個種滿稻田酒店(酒店似度假營的D)，步行至巴東鬧市约15分鈡，外面有很多小店吃買方便，我住地下層，面對又是房間，互相對望，所以一定 落窗簾，因此光線不足，另外冷氣有集音， 影響睡眠，早餐一般，但用餐環境很好，職員有礼。
Soggiorno di 1 notte a febbraio 2019
Risposta di Fai, il giorno 18 mar 2019
Dear Kin Lin, Thank you for your review. We glad to hear that you like our hotel and had a good time staying with us. We look forward to seeing you again on your next trip to Phuket. Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were big, clean and modern. Quiet area however just steps away from many different restaurants.
Soggiorno di 3 notti a gennaio 2019
Risposta di Fai, il giorno 15 feb 2019
Dear Guest. Thank you for your review. We glad to hear that you like our hotle and had a good time staying with us. We look forward to sseing you again on your next trip to Phuket. Best Regards, Naina Resort & Spa Team

10/10 Eccellente

Anita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect hotel near town
Was not far from patong Phuket town, lovely hotel restaurant and room , highly recommended x thanks
Soggiorno di 3 notti a dicembre 2018
Risposta di Fai, il giorno 15 feb 2019
Dear Anita, Thank you for your review. We glad to hear that you had a good time staying with us. We look forward to seeing you agin on your next trip to phuket. Best Regards, Naina Resort & Spa Team

6/10 Soddisfacente

MR WAYNE

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a novembre 2018

4/10 Scarso

Viaggiatore verificato

Soggiorno di 4 notti a novembre 2018
Risposta di Fai, il giorno 28 nov 2018
Dear Guest, Thank you for your review. And we are sorry for any inconveniences caused while you were with us. However, it would be great if you could advise us what we can do to improve our services. We hope you will give us another chance on your next trip to Phuket. Best Regards, Naina Resort & Spa Team