322 Prabaramee Road, North Patong Beach, Kathu, Patong, Phuket
Recensioni
8,6
Eccellente
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 230 su 417 recensioni" "
10 - Eccellente
230
Valutazione di 8 - Buono. 113 su 417 recensioni" "
8 - Buono
113
Valutazione di 6 - Soddisfacente. 45 su 417 recensioni" "
6 - Soddisfacente
45
Valutazione di 4 - Scarso. 15 su 417 recensioni" "
4 - Scarso
15
Valutazione di 2 - Terribile. 14 su 417 recensioni" "
2 - Terribile
14
9,0/10
Pulizia
8,8/10
Personale e servizio
8,8/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
8,2/10
Ecosostenibilità
Recensioni
8/10 Buono
Samantha
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
1 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bello,pulito,camera confortevoli e spaziose, piscine pulite e molto belle soprattutto quella per i bambini. Colazione varia e abbondante un buffet dove non manca proprio nulla. Personale molto gentile.
Samantha
Soggiorno di 3 notti a febbraio 2023
Risposta di Hotel Management, il giorno 6 mar 2023
Cara SamantaGrazie mille per i tuoi ottimi punteggi delle recensioni e per aver condiviso il tuo recente soggiorno con noi qui! I tuoi complimenti qui ci ispirano molto a fare un ottimo lavoro in avanti. Ci auguriamo che i tuoi viaggi ti riportino di nuovo a The Nature Phuket nel prossimo futuro.Cordiali saluti,
10/10 Eccellente
Sabrina
Viaggio di coppia
25 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima struttura ottima posizione colazione eccellente
Sabrina
Soggiorno di 13 notti a gennaio 2023
Risposta di Hotel Management, il giorno 26 gen 2023
Cara SabrinaGrazie mille per la tua fantastica recensione qui che è molto incoraggiante e ispira il nostro team a fare un ottimo lavoro in avanti. Speriamo di avere l'opportunità di ospitarvi di nuovo qui nel prossimo futuro.Cordiali saluti,Gestione alberghiera
10/10 Eccellente
GIOVANNI, Olbia
7 gen 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nuova struttura, personale gentilissimo e sempre disponibile.Ottima colazione. Veramente consigliato.
GIOVANNI
Soggiorno di 15 notti a dicembre 2018
Risposta di Min/Assistant Front Offie Manager, il giorno 8 gen 2019
Dear Giovanni.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.
It’s so delighted to know that our staffs were nice and so friendly toward you. I’m sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Love to hear that our breakfast was excellent!
Looking forward to seeing you again soon!
Kind regards
Min
Assistant Front Office Manager
10/10 Eccellente
Jose
Viaggio con la famiglia
3 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very relaxing and super nice rooms, we enjoyed the pools and swim up bar
Jose
Soggiorno di 3 notti a marzo 2024
Risposta di Wicharn-FOM, il giorno 4 mag 2024
Dear Jose,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
amanda
Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was my fourth or fifth time at this hotel. I love the location - in Patong but not IN Patong. Tuk tuks and taxis are close by to take you to the beach or shopping. They have an extensive breakfast buffet. Gym is small but has what you need. Would come back again for sure
amanda
Soggiorno di 2 notti ad aprile 2024
Risposta di Wicharn-FOM, il giorno 4 mag 2024
Dear Amanda,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Rammah
Viaggio con la famiglia
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was good but the room has multiple problems, when the first enter the light was’t working also the shower has a drain water problem and the door battery was’t working, we could not enter room until we call room service to solve the problem.
Rammah
Soggiorno di 2 notti ad aprile 2024
Risposta di Wicharn-FOM, il giorno 21 apr 2024
Dear Rammah,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
8/10 Buono
Claudia
Viaggio di coppia
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We got the room with a price jacuzzi, worth it. Good location for the price.
Claudia
Soggiorno di 6 notti ad aprile 2024
Risposta di Wicharn-FOM, il giorno 20 apr 2024
Dear Claudia,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team
10/10 Eccellente
Robert
Viaggio con la famiglia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful hotel with great staff.
The hotel is on several levels but they have buggies to take you up and down.
There is plentiful of pools with several separate swim up bars
Definitely worth a stay
Robert
Soggiorno di 7 notti ad aprile 2024
Risposta di Wicharn-FOM, il giorno 20 apr 2024
Dear Robert,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was perfect. we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Kaitlyn
4 apr 2024
Kaitlyn
Soggiorno di 4 notti a marzo 2024
Risposta di Wicharn-FOM, il giorno 25 apr 2024
Dear Kailtyn,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Christie
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Christie
Soggiorno di 3 notti a marzo 2024
Risposta di Wicharn-FOM, il giorno 6 apr 2024
Dear Christie,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 Buono
Tin Yee
Viaggio di gruppo
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel service is good. But the transportation is not convenient at all.
Tin Yee
Soggiorno di 4 notti a marzo 2024
Risposta di Wicharn-FOM, il giorno 6 apr 2024
Dear Tin Yee,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Larysa
Viaggio di gruppo
23 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice reasonable place:)) thank you very much
Larysa
Soggiorno di 3 notti a marzo 2024
Risposta di Wicharn-FOM, il giorno 6 apr 2024
Dear Larysa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
4/10 Scarso
Claudiu
Viaggio di gruppo, Viaggio con la famiglia
18 mar 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We were not feeling welcome in this Hotel, reception staff at check in very arrogant. If you are requesting a deposit why is not mentioning in the website and all booking platforms?! No tasty food and very expensive.I will never come back and not recommend.
Claudiu
Soggiorno di 7 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 29 mar 2024
Dear Claudiu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this, regarding security deposit was required upon check-in, It refundable and the purpose to require is to cover any potential damages or incidental charges during your stay, however we strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
10/10 Eccellente
Arafah
Viaggio di coppia
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were amazing, the cleanliness of the room was out of this world, we really enjoyed our stay here and wish all hotels were like this. If only it offered all inclusive service and halal food we would come back again
Arafah
Soggiorno di 7 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 6 apr 2024
Dear Arafah,Thank you for taking time to review The Nature Phuket and sharing your perfect 5/5 stay. This feedback allows us an opportunity to share within our team that their hard work is being recognized and your stay was an “Exceptional” one. Thank you Best wishes,The Management Team
6/10 Soddisfacente
Charu Kohli
Viaggio con famiglia e bambini piccoli
27 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Its an average property... Rooms are small and had smell in rooms, but they have managed to lower it by having air cons.
Privacy concerns as our stuff from locker was moved to other room without our consent...
Luggage with shopping was given to taxi driver without our consent.
Charu Kohli
Soggiorno di 4 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 29 feb 2024
Dear Charu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us;the comment about; stuff from safety box was move, as per our record on 23rd February 2024 you scheduled to change the room to another building as per your requested, you went out for whole day with all luggage was packed and left in the room, then around 15:00 hrs. Bellboy together with front leader went to your room to assist with luggage movement also remove some stuff in safety box and kept in safety box at hotel lobby due to old room need to prepare for new arriving guest, which is information have been provided to the guest before schedule to move the room.the comment about; luggage with shopping bag was given to taxi driver without your consent, I have checked our CCTV footage, and found that on 26th February 2024 you made check-out at 11:30 hrs. And leave all luggage at our store after that you went out with minivan, around 16:28 hrs. There is a taxi driver (plate no.กช 2892) approached us at hotel lobby with presented us with correct information which he was informed to collect all your luggage from hotel and then pick all of you up from the mall (Junceylon) before heading to airport, the information was re-confirmed to make sure everything is correct before loading all luggage to the carWe do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishes,The Mangement Team
8/10 Buono
Hadi
24 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good location, clean rooms, friendly staff.
Perfect according to the price.
Great breakfast buffet.
Hadi
Soggiorno di 7 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 25 feb 2024
Dear Hadi,Thank you for taking time to review your stay with us. We are pleased to read that your stay was lovely from start to finish and that our team was able to make your holiday a memorable one. We are also extremely happy to read that you felt our rooms were exactly what you needed as our breakfast was amazing. Thank you! We look forward to seeing you and thanks you for your comments to help us continue The Nature Phuket the best experience we can do for our lovely guests.Best wishes,The Management Team
10/10 Eccellente
Jennifer, Castlegar
Viaggio con la famiglia
14 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool access rooms!! Amazing pool. Great staff, breakfast, service.
Jennifer
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Jennifer, Castlegar
Viaggio con la famiglia
14 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool access rooms. Awesome!
Jennifer
Soggiorno di 2 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Natsumi
12 feb 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Natsumi
Soggiorno di 3 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Natsumi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Nina
7 feb 2024
Mi è piaciuto: Comfort della camera
Nina
Soggiorno di 2 notti a febbraio 2024
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Nina,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon.Best wishes,The Management Team
8/10 Buono
Ian
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Modern hotel with good facilities
A good but not amazing hotel. I had booked a room with a walk in pool. The room was very good and had a modern feel. It wasn't the best of walk in swimming pools. The water was cold as the pool was in the shade all day. I had to request to move rooms because of noisy neighbours. No rooms with walk in pools were available, but I was upgraded to a suite. This was absolutely amazing with jacuzzi bath. Thanks very much to the reception staff. I used the pool at the front of the hotel which received full sun. This was great. Other people even though they had walk in pools also did this. There was a good choice at breakfast.
Ian
Soggiorno di 3 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Lan,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
6/10 Soddisfacente
Tamas
Viaggio di gruppo
2 feb 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Tamas
Soggiorno di 9 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 4 feb 2024
Dear Tamas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Vanessa
30 gen 2024
Vanessa
Soggiorno di 8 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 4 feb 2024
Dear Vanessa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
8/10 Buono
Joanne
Viaggio di coppia
22 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed here for our wedding anniversary and they surprised us with a small cake, a lovely message and beautiful decoration of petals and a happy anniversary sign on the bed. They also upgraded our room to a poolside view. Staff very friendly and offered free shuttle to town and a cart to our room so we didn't have to walk. Bed and pillow was the most comfortable set I've ever slept on.
Joanne
Soggiorno di 3 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 4 feb 2024
Dear Joanne,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, services, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team
6/10 Soddisfacente
Antony
Viaggio di coppia
20 gen 2024
Mi è piaciuto: Pulizia
The property needs some maintenance in areas.
Antony
Soggiorno di 3 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 4 feb 2024
Dear Anthony,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
8/10 Buono
KEVIN
Viaggio con famiglia e bambini piccoli
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel for families with toddlers especially the kids pool was a great hit. The waterslide itself kept our son busy for hours. Staff were fantastic with the kids and offered our son free macaroons all the time. The hotel is opposite Kalim Bay/Beach which is not really worth going to. Kamala beach is much better to go to (much nicer than Patong beach) but is about 30 mins away by tuk tuk. Rooms service menu was quite basic even though there were 3-4 restaurant options. Not convinced this is a 5 star hotel in the conventional sense as it lacks the polish of 5 star hotels in Hong Kong, Paris or Singapore that I am use to. Minor irritating points relate to house keeping where there was a missing iron and guest flip flops which only came to light when we checked out and they asked us about the items to see if we had taken them. Hopefully they will not charge the bond for the missing items. There is a price list for everything to deter theft however as a guest you almost need to do your own inventory check (which is a long list!) otherwise at checkout they might claim you took the item.
KEVIN
Soggiorno di 8 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 20 gen 2024
Dear Kevin,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Sahnd Jutyar mahmood
Viaggio con famiglia e bambini piccoli
10 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sahnd Jutyar mahmood
Risposta di Wicharn-FOM, il giorno 20 gen 2024
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Sahnd
Viaggio con famiglia e bambini piccoli
10 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sahnd
Soggiorno di 9 notti a gennaio 2024
Risposta di Wicharn-FOM, il giorno 20 gen 2024
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Renee
Viaggio con la famiglia
5 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel for holiday stay
Flew in right after Xmas and stayed through new years. Room was just right for the 3 of us and situated away from noise etc in building 8. Staff was friendly
And accommodating and location was perfect just north of Patong Beach. The breakfast buffet was great! Something for everyone
Renee
Soggiorno di 5 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 20 gen 2024
Dear Renee,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Thomas
3 gen 2024
Mi è piaciuto: Personale e servizio
Thomas
Soggiorno di 5 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 20 gen 2024
Dear Thomas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Brent
Viaggio di gruppo
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brent
Soggiorno di 4 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 5 gen 2024
Dear Brent,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Akiko
Viaggio con la famiglia
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
スタッフの方がみんなとても親切で快適に旅行を楽しめました。また行きたいです。
Akiko
Risposta di Wicharn-FOM, il giorno 18 feb 2024
Dear Akiko,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
8/10 Buono
HIROKO
Viaggio di gruppo
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dear Hiroko,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,
2/10 Terribile
shahram
31 dic 2023
shahram
Soggiorno di 5 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 5 gen 2024
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We would like to discuss your experience in detail to resolve this matter with you, please contact us at fom@thenaturephuket.comPlease rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
6/10 Soddisfacente
shahram
31 dic 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Stingy and impolite for breakfast
shahram
Soggiorno di 5 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 5 gen 2024
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
10/10 Eccellente
Milan
Viaggio di coppia
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing property. Kind staff. So many conveniences and facilities. Pools everywhere. Immersed in nature very true to their name. Our only comment is for the guests! We saw a lot of rude entitled guests. Please be kind to the staff and respectful. They work very hard and deserve praise. Thank you Nature we will see you next time
Milan
Soggiorno di 2 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 5 gen 2024
Dear Milan,Thank you for a very good review and good comments. I am very glad you've got a good time staying with us and appreciated rooms and the facilities. Hope to see you coming back and staying with us again!Best wishes,The Management Team
10/10 Eccellente
Phong
27 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Phong
Soggiorno di 6 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 28 dic 2023
Dear Phong,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
En Li
23 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
En Li
Soggiorno di 3 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 25 dic 2023
Dear En Li,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 Buono
Rinat
19 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rinat
Soggiorno di 14 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 25 dic 2023
Dear Rinat,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team
10/10 Eccellente
Sebastien
18 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Genial je recommande
Sebastien
Soggiorno di 10 notti a dicembre 2023
Risposta di Wicharn-FOM, il giorno 25 dic 2023
Dear Sebastien,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 Buono
Rochelle
10 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rochelle
Soggiorno di 14 notti a settembre 2023
Risposta di Wicharn-FOM, il giorno 16 dic 2023
Dear Rochell,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Mohamed
9 dic 2023
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Mohamed
Soggiorno di 12 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 16 dic 2023
Dear Homamed,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Kelvin
5 dic 2023
Mi è piaciuto: Personale e servizio
Solala für 1-2 Nächte ganz Okey, Klima hat extrem getropft und durch die Wände hört man ziemlich viel bis alles
Kelvin
Soggiorno di 4 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 5 dic 2023
Dear Kelvin,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We will look into this issue and hope to resolve it promptly and accurately. We do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishesThe Management Team
10/10 Eccellente
Ashiq
4 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very professional staff.
Ashiq
Soggiorno di 7 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 9 dic 2023
Dear Ashiq,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
Jeffrey, Long Beach
Viaggio con la famiglia
2 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property with a great staff, so kind. Ifs far enogh from craziness of city, but close enough to go there.
Jeffrey
Soggiorno di 3 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 5 dic 2023
Dear Jeffrey,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team
10/10 Eccellente
Mehdi
30 nov 2023
Mehdi
Soggiorno di 2 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 25 dic 2023
Dear Mehdi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 Eccellente
William
28 nov 2023
William
Soggiorno di 7 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 25 dic 2023
Dear William,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Roger
26 nov 2023
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Roger
Soggiorno di 13 notti a ottobre 2023
Risposta di Wicharn-FOM, il giorno 5 dic 2023
Dear Roger,Thank you for writing your review scores of your stay at The Nature Phuket! We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 Eccellente
Craig
Viaggio di coppia
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location and wonderful hotel
Craig
Soggiorno di 2 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 4 dic 2023
Dear Craig,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 Soddisfacente
Salija
Viaggio di coppia
18 nov 2023
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
They didn't change our towels, just folded the dirty ones everyday in our 6 nights stay.
Salija
Soggiorno di 6 notti a novembre 2023
Risposta di Wicharn-FOM, il giorno 23 nov 2023
Dear Sajija,On behalf of the Management team here, we do apology for this inconvenience and the shortfall services you have faced recently. Thank you again for sharing your comments and your experiences of your recent stay this time, your value comments will share with concern department to look into the detail and do improvement to make it better for our lovely guest.Best wishes,The Management Team