2 outdoor pools, pool umbrellas
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Recensioni per Garden Cliff Resort and Spa

5 out of 5
Garden Cliff Resort and Spa
220/21 Moo 5, Soi 16 Naklua, Pattaya, Chonburi

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 74 su 266 recensioni" "
Valutazione di 8 - Buono. 110 su 266 recensioni" "
Valutazione di 6 - Soddisfacente. 50 su 266 recensioni" "
Valutazione di 4 - Scarso. 17 su 266 recensioni" "
Valutazione di 2 - Terribile. 15 su 266 recensioni" "

8,2/10

Pulizia

7,6/10

Personale e servizio

7,6/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Paolo, Ivrea TO, Italia

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Garden Cliff Pattaya
Hotel in buona posizione fronte mare con spiaggia privata, scomodo per il centro, anche la navetta gratuita dell'hotel esegue poche corse e necessita prenotare con anticipo. Cenone di capodanno ( buffet ) assolutamente da sconsigliare, visto il prezzo, inoltre sono escluse le bevande, anche l'acqua si paga a parte ! ! ! Internet a pagamento molto caro.

8/10 Buono

Eli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love it
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti a gennaio 2024

8/10 Buono

Shane

Soggiorno di 7 notti a gennaio 2024

10/10 Eccellente

David

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Travis

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Overall good spot maybe they could clean the beach evry day instead of once a week
Soggiorno di 7 notti a novembre 2023

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Suthasinee

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Sack

Soggiorno di 1 notte a dicembre 2022

10/10 Eccellente

Wesley

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

6/10 Soddisfacente

Tommi

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2022

8/10 Buono

Dieter

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles ok
Soggiorno di 1 notte ad aprile 2022

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti a febbraio 2020

8/10 Buono

Dinh Thang

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2020

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This place is so bad!! I requested roll up bed and they didnt even checked my message right until i checked in. And then they gave us an old stinky, untidy room facing the window a big wall!! The worst thing is the water at closet and bath takes an hour to drain. Told the room maintenance and they cudnt do it Useless resort not recommended for anyone
Soggiorno di 1 notte a gennaio 2020

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
日本語が全く通じないのが、難点、ドアロックカードが2枚のうち1枚しか解除出来なかった。 年末のパーティは良かったです。
Soggiorno di 2 notti a dicembre 2019

4/10 Scarso

Lin

Viaggio con la famiglia
比指定登記入住時間遲了一小時才交房，差點誤了下一個行程，房間隔音差，很早已經聽到員工攀談，浴缸去水瘀塞，入住三晚也只能使用企缸，本人選擇了露台泳池房，上午九時已在播放音樂，建議夜訓的人不要選這類房間
Soggiorno di 3 notti a dicembre 2019

8/10 Buono

YOSHIKATA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ジュニアスイート
シービューの良いジュニアスイートは静かでゆっくりと過ごせました。スタッフもフレンドリーです。
Soggiorno di 1 notte a dicembre 2019
Risposta di Boyd, il giorno 6 gen 2020
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

CHOU

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2019

6/10 Soddisfacente

Thanchanok

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
ไม่เข้าใจตอน check in ทำไมถึงดูมีปัญหาเมื่อตอนจองในเว็ปเลือก ผู้ใหญ่ 1 เด็ก 1 พร้อมอาหารเช้า พนักงานบอกว่าเด็กต้องจ่ายค่าอาหารเช้า เพราะเราดันไม่กดเลือกในเว็ปว่าเป็นผู้ใหญ่ 2 (งง ค่ะ)
Soggiorno di 2 notti a dicembre 2019

6/10 Soddisfacente

Jack

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The view is good, but everything else is poor, especially breakfast is terrible
Soggiorno di 2 notti a dicembre 2019
Risposta di Boyd, il giorno 6 gen 2020
Dear Value Guest Greeting from Garden Cliff Pattaya Firstly, We would like to thank you for your comment sharing. As per your comment for the breakfast. We do have apologize with that. Due to during the period your stay we were have an emergency repair for the main restaurant. The temporary breakfast venue that will be cause an any inconvenience for you. Normally our breakfast will be a varieties of selection with all international base. we do apologize if it not impress during stay. And we hope to have a chance to welcome you again in the near future. best regards.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Det var et flot hotel. Lækker pool. Okay Engelsk talende personale. De gav ikke altid de to vand man ellers havde fået at vide man fik gratis hver dag. Og blev ikk informeret om at de skulle ha flaskerne igen når de var tomme ellers kom der gebyr..
Soggiorno di 28 notti a novembre 2019
Risposta di Boyd, il giorno 3 dic 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Jerome

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a novembre 2019
Risposta di boyd, il giorno 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Poy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2019
Risposta di boyd, il giorno 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Eccellente

Hui Ling

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The bathtub stopper seems to be broken, cannot use, however, i don't need it, so it's fine. view is wonderful, room was clean, wifi no good,
Soggiorno di 1 notte a ottobre 2019
Risposta di Boyd, il giorno 15 ott 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意十分滿意
Soggiorno di 5 notti a luglio 2019
Risposta di Boyd, il giorno 16 ott 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a settembre 2019
Risposta di Boyd, il giorno 22 set 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
整體好！
入住了2晚，酒店離巿中心有些遠，適合自駕。 房間在3樓，冲凉水較细。毛巾有欠缺，未有補充。早餐正常。
Soggiorno di 2 notti ad agosto 2019
Risposta di Boyd, il giorno 16 ott 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2019
Risposta di b, il giorno 27 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soso
가격대비 나름 괜찮고 조용하게 쉬기 좋다 시설이 좀 낙후되고 중심지와 먼것이 단점
Soggiorno di 1 notte ad agosto 2019
Risposta di boyd, il giorno 21 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Scarso

Imm

Viaggio di coppia
Non mi è piaciuto: Servizi
Beautiful views outside, outdated rooms the electricity went off and it was weird for such a big facility not to have a backup generator Location hard to find esp for a non native language speaker as most public means didn’t know how to find the place .. Security was good and the place felt safe but old.
Soggiorno di 1 notte ad agosto 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. referring to your comment for the electric incident, The Hotel also has the generator system that we always has the fix schedule to recheck this system in several time a month. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Terribile

Tormod

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Småting som gir dårlig totalopplevelse
Begynner å blitt litt slitent, trenger oppgradering både rom og bassengområde. Svært dårlig strand. Feilinformasjon om frokostpriser og umulig å komme til en enighet. Rot med sluttoppgjøret. Oppskrytt shuttlebuss service ( går alt for sjeldent). Ellers var oppholdt bra i Ok omgivelser.
Soggiorno di 12 notti a luglio 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte ad agosto 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice quiet location. 2 swimming pools. Jetstreams in pool below no longer operational. Room was ok but; All power outlets need to be replaced.
Soggiorno di 5 notti a luglio 2019
Risposta di Boyd, il giorno 26 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place & nice breakfast for the right price! Definitely a steal for this area. I would go back!
Soggiorno di 3 notti ad aprile 2019
Risposta di Boyd, il giorno 24 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, friendly staff, facilities are ok, shuttle bus should be more frequent
Soggiorno di 2 notti a luglio 2019
Risposta di Boyd, il giorno 5 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall the resort is a nice place for a short break, a little away from the main lively area of Pataya but still easy access too that if needed.
Soggiorno di 5 notti a giugno 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Meerblick inclusive
Die Zimmer sind schön und die Junior Suite war mit einem tollen Meerblick - als Suite würde ich das Zimmer nicht bezeichnen, eher ein normal-grosses Hotelzimmer, aber der Blick macht viel aus.
Soggiorno di 1 notte a giugno 2019
Risposta di Boyd, il giorno 1 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant hideaway from the chaos
It was quite a good experience.. There were some hiccups in regards to transportation as it is quite far from walking street. If you would like to experience the spa service.. Please call and ask before booking as in our case it was under renovation. Shoutout to the concierge team, they were very friendly and helpful.
Soggiorno di 2 notti a giugno 2019
Risposta di Boyd, il giorno 19 giu 2019
Dear Value guest Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a giugno 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

8/10 Buono

bernard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
beautiful hotel
beautiful hotel. breakfast average. room is ok. pool ok.
Soggiorno di 2 notti a giugno 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

6/10 Soddisfacente

Harrison

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
like a sinking boat with smiling staff
The stay itself is best described as underwhelming. I guess the price reflected that. What I can say that was positive was that the staff were the best part of the experience. The overall demeanour of the entire staff from the front desk to the kitchen was nice, courteous and helpful. Things that I didn’t really enjoy included the spa being closed for renovations. The general infrastructure was crumbling and needed to be seriously overhauled. The beach was not nice to be blunt. The gym was not well maintained. The surrounding area was also not very nice. I wouldn’t really classify this as a 5 star hotel these days. It would be passable as a 4 star, but I think at this point it’s truly more of a 3 star experience. I wouldn’t recommend this to someone who was looking for luxury or enjoy any time at the beach or surround area.
Soggiorno di 2 notti a maggio 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Scarso

Mark

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Wonderful view but no spa whle I was there.
Absolutely no vegetarian / vegan options on the menu. A Resort and Spa with the Spa closed for refurbishment is a Resort: there should have been information prior to booking as this was the main reason I booked. To do so, I had to buy a new return flight ticket to extend my holiday with 4 days of pampering. I was not impressed by this at all. Aside from two of the women working on reception, one of whom checked me in and out, the staff paid very little attention to attending to the needs of the guest. Pool bar staff unfriendly and unhelpful:two laughed at me as I tried to inquire about getting a pizza made without meat. Vegetarian / vegan unfriendly breakfast also. Prepare to eat a lot of toast. Cigarette butts on my balcony - unsure whether they were old or new. Housekeeping staff were very friendly and polite. The room itself was very comfortable, with lots of closet space, a walk-in shower and a very spacious bath. The balcony was lovely with a terrific view of the sea. There was however a large barrier in the water and it was never clear as to whether this sectioned the guests from the neighboring hotel from us or whether it was an area Garden Cliff guests could use also. Breathtaking sunsets - as good as any I have seen across South East Asia. NB: I apologize for the lack of paragraphs here. I had written a comprehensive review of the hotel but was restricted to 1500 characters. Reformat for upload failure multiple times.
Soggiorno di 4 notti ad aprile 2019
Risposta di Pongwit, il giorno 22 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
ตอนจองใช้จองผ่าน expedia ซึ่งกรอกข้อมูลทุกอย่างครบว่านอนห้องละ 3 คน 2 ห้อง ห้อง 2 คน 1 ห้อง รวมเป็น 3 ห้อง มีการจ่ายค่าคนที่ 3 ซึ่งทางโรงแรมพนักงานต้อนรับไม่รู้รายละเอียดเลย แจ้งเพียงค่าว่าทานอาหารได้แค่ 2 คนต่อห้อง (แต่ราคาที่จ่ายห้อง 3 คน รวมเตียงเสริมและค่าอาหารเช้า) ซึ่งไม่มีการเตรียมเตียงเสริม และผ้าเช็ดตัวสำหรับคนที่ 3 เลย ตอนเช็คอิน เช็ค 3 ห้อง แต่ตอนเก็บเงินทางโรงแรมเรียกเก็บไป 2 ห้อง เหลืออีกห้องนึงมาเก็บวันออก คืองง เรียกเก็บวันเข้าทำไมไม่เก็บให้ครบเลย เลยทำให้คิดว่าสงสัยเค้าไม่ได้จัดแบบห้อง 3 คน ราคาเลยถูกลง สรุปวันออกเลยเข้าใจได้ว่า พนง.คนแรกไม่รู้อะไรเลย ว่าเราจองห้องแบบไหน ส่วนตอนอาหารเช้า พนง.ห้องอาหารยืนยันว่าห้องที่เราจองทานอาหารได้ 3 คนอยู่แล้ว สรุปคือห้องที่เราจองเสียสิทธิ์ที่จะได้เพิ่ม ต้องนอนเบียดกัน เมื่อเราทวงตอนวันออกว่าไม่ได้เตียง ไม่ได้สิ่งของเพิ่มสำหรับคนที่ 3 ไม่มีการขอโทษ หรือคิดรับผิดชอบอะไรเลย ปล.เราซื้อเค้กช่วงเวลา 17.00-22.00 น.ซึ่งเป็นช่วงเวลาพิเศษ ซื้อ 1 แถม 1 แต่ค่าใช้จ่ายรวมจ่ายวันออก สรุปคือคิดราคาเต็ม คือคิด 2 ชิ้น พอเราถามไปก็งง บอกสงสัยพนง.คนก่อนลืม เอาเลยจ้า โรงแรมนี้เราไปหลายครั้ง แต่ครั้งนี้คงจบสำหรับที่นี่ค่ะ
Soggiorno di 1 notte a maggio 2019
Risposta di Boyd, il giorno 16 mag 2019
เรียนคุณลูกค้า ก่อนอื่นทางฝ่ายบริหารและพนักงานทุกท่านต้องขอขอบคุณสำหรับการเข้าพักที่โรงแรมการ์เด้นคลิฟรีสอร์ทแอนด์สปา กระผมในฐานฝ่ายบริหารต้องขออภัยกับเหตุการณ์ที่เกิดขึ้นพร้อมทั้งน้อมรับในส่วนที่ทางคุณลูกค้าได้คอมเมนต์มานั้นทางเราได้ตระหนักถึงข้อผิดพลาดดังกล่าวซึ่งอยู่ในระหว่างการดำเนินการสอบสวนหาสาเหตุความผิดพลาดในครั้งนี้เพื่อนำมาปรับปุงแก้ไขต่อไป ทั้งนี้หากทางลูกค้าได้มีโอกาศมาพัทยาในอนาคตทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้มีโอกาศในการต้อนรับและแก้ไขข้อผิดพลาดดังกล่าวและสามารถติดต่อผมได้โดยตรงที่เบอร์ 038 259 333 # 8801 และจะยินดีให้บริการอย่างดีที่สุด General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
問題なし
問題なく滞在できた
Soggiorno di 4 notti ad aprile 2019

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2019
Risposta di Boyd, il giorno 24 apr 2019
Dear Value customer Greeting form Garden cliff Resort & Spa Pattaya. It was a pleasure t hearing a good feed back form you. On behalf of Garden Cliff Management and Staff. We would like to express our sincerely thanks for your stayed with us and looking forward to welcome you again in the near future. Best Regards Management

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avoid it!
A very dated old style hotel, poor service, bad location. Definitely, not a 5 star hotel. Their overall standard is even worse than a 4 star one.
Soggiorno di 1 notte a marzo 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,