Grazie per il feedback , siamo contenti di poterti rivere nostro gradito ospite. Un caro saluto

Dear Guest, I'm speechless for your comment. And I really would have appreciated a direct contact and explenation instead of this kind of web reply that do not give me any possibility to understand what was wrong with you. I feel on the contrary very upset for you. I have personally cleaned the lodge and I'm doing this since years. So I can proudly say I know my work. You had booked only one night so I cannot take such unfair comment. If the problem was as I assume something else you could have told me clearly. Thanks anyway.