Hotel a Pentlow

“The double bed matress was really bad, probably the worst I have slept in. It has lots of potential but missed the mark on a few things. We had a double room but only 1 cup was in the room and 1 coat hanger. It had a mini fridge but wasn't working. It did have air con. Breakfast could be extended until at least 10.30 as a couple when we were there arrived at 10am to be told breakfast had finished. So as an urgent task replace all mattresses or at least Room 8”

“Hotel ideally situated just off the A12. But there is no road noise that disturbed our sleep. Room was nice and clean well stocked with tea and coffee, soap, shampoo, hairdryer and iron. Breakfast was very good and kept us topped up for most of the day. Although we didn't eat in the hotel, the menu had enough variety and was decently priced. Bar had a decent selection of alcoholic beverages, and not too badly priced. My only complaint would be that the towels in our room were a bit...

“Self check-in failed to work. Had to wait for a staff member to do everything again in order to print keycard correctly, what a waste of time. Room stifling hot and windows didn’t open. One window pane appeared to be missing from the two layers which should’ve been present - leading to road noise being very evident throughout the night. Bath and sink drains both blocked and then stank of sewerage soon after. Overall, and appalling place to stay.”

“Arrived to find the place locked up and had to make a phone call for someone to come to the pub to give us our room key. Apparently there was a problem of having no electricity due to the heat. No evening meal available and no bar; breakfast was average, with some folk having to wait a long time for service. The place was clean and room was comfortable.”

“.”

“Couldn't wish for a better welcome, hosts were exactly my cuppa - laid back and relaxed at all times. Looked after well before I even got to the site and enjoyed an unexpected upgrade. Very decent breakfast to set me up also. Hope to stay there again soon!”

“.”

“The Guinness Arms had character rooms and the hallway was just as nice. Our room had aircon and also a skylight which had retractable blinds if you wanted to look at the sky or not. Room was clean and cosy with coffee and tea facilities. A bottle of water was also supplied with a selection of biscuits. Iron and board in cupboard for those who want to sort the creases out. Hotel was quiet and calm just the way we like it, we stayed in the week so not sure what it would be like at the...

“Great for a weekend stay. Lovely room and great breakfasts.”

“Outstanding in every way! Would definitely go back. Food, staff and atmosphere all 5 star! Thank you so much”

“Large, clean and comfortable room with lux feeling en suite. Loved the breakfast hamper in the room.”

“Clean”