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Recensioni per Royal Inn

3.5 out of 5
Royal Inn
128D8 SOTHEAROS BLVD, Tonle Bassac,, Chamkamorn, Phnom Penh, PNH

Recensioni

6,8
Valutazione di 10 - Eccellente. 26 su 221 recensioni" "
Valutazione di 8 - Buono. 82 su 221 recensioni" "
Valutazione di 6 - Soddisfacente. 83 su 221 recensioni" "
Valutazione di 4 - Scarso. 20 su 221 recensioni" "
Valutazione di 2 - Terribile. 10 su 221 recensioni" "

7,4/10

Pulizia

7,2/10

Personale e servizio

6,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

lorenzo, Perugia

Mi è piaciuto: Pulizia e comfort della camera
Anonimo, un posto dove dormire, pulito, cpn stanze grandi e confortevoli. Quartiere senza attrazioni, spazi comuni inesistenti. Va bene per dormirci, nient'altro

6/10 Soddisfacente

Wilma, Como

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Buon Hotel per brevi vacanze
Hotel relativamente in centro. Discretamente pulito, cordiale il personale

8/10 Buono

Roberto, Scerni (CH)

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto qualità-prezzo
Ottimo rapporto qualità-prezzo, situato vicino al palazzo reale che è raggiungibile a piedi. Conforme agli standard occidentali.

8/10 Buono

Kevin

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Quick trip should have been longer
Previous few days were hard so our stay here was a happy ending!

10/10 Eccellente

Paul, Sydney, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel centrally located
Nice hotel, clean spacious room with large bathroom. Close to shops and transport. Staff go out of their way to make your stay the best.

10/10 Eccellente

Drew, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfortable with friendly staff
I've stayed at a few 3-to-4 star hotels in PP and this one is my favorite so far. Although the location is set away from common tourist areas, it is relatively quiet, very clean and modern in its decor. The staff are also very friendly and accommodating. The free breakfast is on the small side, but the food and coffee are good. The room size is also comparatively large for the price. I would recommend this hotel to anyone looking for a medium-end room in PP.
Risposta di Boromey, il giorno 22 mar 2017
Thank you very much for your great review, we hope to serve for your next trip to Phnom Penh, we look forward to see you soon. Have a very nice day!

8/10 Buono

Julia, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great staff
This hotel was in a good location for local attractions as well as getting to the the Genocidal museums. The staff here were very nice & helps us with booking various trips we had planned
Risposta di Boromey Leng , il giorno 16 feb 2017
Thank you very much for choosing our hotel as your accommodation for Phnom Penh. We deeply thanks for your compliments, we will improve our service to meet your expectation. We hope to meet you again for your next trip to Phnom Penh.

8/10 Buono

Rina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Nära
Nära till s21 och killing fields
Risposta di General Manager, il giorno 23 feb 2017
Thanks for choosing our hotel as your accommodation, we hope to serve you next time...

8/10 Buono

Pang, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Located near to the local clubbing area, Epic Club and the newly opened Marque Club. Near Nagaworld Casino too. Staff was helpful and friendly.

8/10 Buono

Erika

Mi è piaciuto: Comfort della camera
Bra budgethotell
Bra budget hotell med fin frukost.
Risposta di General Manager, il giorno 23 feb 2017
Thank you very much for your instructive comments, we hope to provide a better service next time you come here...

10/10 Eccellente

Trang

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 23 feb 2017
Thank you very much for your helpful review, we hope to serve next time...

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 22 dic 2016
Thank you very much for choosing our property as your accommodation. We will improve our remaining points to reach your expectation.

2/10 Terribile

sopheak, sydney

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
room smell of cigarette no widow ..the picture and room is not the same .

8/10 Buono

Yutzu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The people was very friendly and gave me some good advices. The only thing is about the air conditioner is not cool enough.
Risposta di General Manager, il giorno 19 dic 2016
Thank you very much for staying with our hotel, hope to see again next time.

8/10 Buono

Tim, Amsterdam

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Prima voor de prijs
De prijs kwaliteit verhouding is echt super Hotel is met grote kamers En ontbijten doe je bij de buren
Risposta di Boromey Leng (Manager), il giorno 31 ott 2016
Thank you very for choosing our property as your accommodation while you stay in Phnom Penh. We hope to give a better improving service to you on your next trip to Phnom Penh. Wish to see you again!!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Boutique are very nice and quiet
Really enjoy my stay. Beautiful place. Friendly staff. Love the room.
Risposta di Boromey Leng, il giorno 25 ott 2016
Thank you for your stay and trust. We are craving for better services and hope to provide all those improvements to you next time you travel here. Have a very nice day!

8/10 Buono

장구니, sc

Mi è piaciuto: Personale e servizio
딱 가격만큼의 시설
뷰 있는 방으로 했더니, 도로가 바로 옆인 방이라 밤 12시까지 차량 지나가는 소음이 좀 있네요. 청소는 잘 되어 있는데, 저렴한 인테리어 시설이라 만족도는 떨어집니다.내 방의 에어콘만 그런지 한참 가동후에 찬 바람이 나와 그나마(?) 잠은 잘 잤네요. 한국 음식점이 있긴한데, 식당앞에 껄렁한 한국 아재들이 담배피고 있어 들어가고 싶은 생각도 안들더군요. 캄보디아의 어느 호텔이 그렇듯 직원들은 친절합니다.
Risposta di Boromey Leng, il giorno 26 set 2016
Dear Value Guest, We would like to thank you for your instructive comments. We will take all of your comments to improve our service, we hope we will have a chance to serve you again with greater service. We wish you a very nice day!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 29 ago 2016
Thank you very much for choosing our hotel as your accommodation while you were in Phnom Penh, we hope to improve our service and serve for your next coming trip to Cambodia.

6/10 Soddisfacente

Robert, Sittingbourne

Lovely hotel
Lovely hotel that overlooked a nice park/square. The room was very nice and the beds very comfortable. The bathroom was roomy and very clean. I/we would use this hotel again and recommend it.
Risposta di General Manager, il giorno 16 ago 2016
Dear Value Guest, Greeting from Royal Inn Boutique Hotel. Thank you very much for to choose our Hotel Property as your Phnom Penh accommodation and spending a time writing us your wonderful experiences. It is our great honor to have a great honorable guest like you to stay with us. And it is also help us to get more trusts from our prospected guest. We will share your comments with our team in order to improve and cheers their good performance. Once again on behalf of Royal Inn staff we would like to thank for your opportunity that you gave us to serve, we insistently hope for your returns. Best regard, Boromey Leng

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Good Location, Great View
I booked a Junior Suite but was upgraded to a Superior Suite. The room was spacious and comfortable and the balcony had an excellent view of the river.
Risposta di Boromey, il giorno 1 set 2016
Thank you very much for choosing our hotel as your accommodation while you were staying in Phnom Penh, and thanks for your great review, I would like to clarify on your comment about no elevator, actually we have our elevator for use maybe it is our mistake that did not inform upon your check in. In the name of all staffs of Royal Inn hotel I hope to see you again for your next trip to Phnom Penh and we will absolutely serve with improved service. Best Regard, Royal Inn Hotel

6/10 Soddisfacente

Wayland, New York

Deluxe Double Balcony Room not 35 m2, it's 24 m2
I booked the deluxe Double Balcony Room listed as 35 m2 on hotels.com, but when I measured the room, including the balcony, it's only 24 m2. The room was spacious enough at that size, no need to embellish it up to 35 m2. The bed was unique in that it had a canopy. The balcony was too small to be useful though, just a place to put the external fans of the AC. Speaking of the AC, I turned it on full blast at the coldest setting, but was not strong enough to cool the room. I had to be naked in the room, just to maintain a cool temperature. The employee took a look at the AC unit, but since it's blowing cold air, he deemed it was working properly. The AC unit does blow cold air, but is not strong enough too cool the room. They really should get it fixed. This is room 202. The second time I complained about the AC they offered me another room. At night time, they close the gates, so you have to ring a buzzer to wake up the night shift employee to open the door for you.

6/10 Soddisfacente

Wayland, New York

Deluxe Double Balcony Room not 35 m2, is 24 m2
I booked the deluxe Double Balcony Room listed as 35 m2 on hotels.com, but when I measured the room, including the balcony, it's only 24 m2. The room was spacious enough at that size, no need to embellish it up to 35 m2. The bed was unique in that it had a canopy. The balcony was too small to be useful though, just a place to put the external fans of the AC. Speaking of the AC, I turned it on full blast at the coldest setting, but was not strong enough to cool the room. I had to be naked in the room, just to maintain a cool temperature. The employee took a look at the AC unit, but since it's blowing cold air, he deemed it was working properly. The AC unit does blow cold air, but is not strong enough too cool the room. They really should get it fixed. This is room 202. The second time I complained about the AC they offered me another room. At night time, they close the gates, so you have to ring a buzzer to wake up the night shift employee to open the door for you.

8/10 Buono

tobias s.

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Attentive
Very nice hotel and the staff were extremely helpful and polite would recommend a stay to any one and extremely good value for $

4/10 Scarso

nadia G.

Non mi è piaciuto: Comfort della camera
Bien placé, mais très bas de gamme
Excepté le personnel d'accueil, personne ne parle anglais. Les photos du site ne correspondent absolument pas à la réalité. Pas de restaurant. Je ne suis pas une grosse mangeuse, pourtant le petit déjeuner plus que frugal. Même pas toujours de toast ou de pain. Café ou jus de fruit. J'allais m'acheter à manger ensuite. La chambre est une cellule de moine, sans fenêtre, sans table ni chaise, aucune table et lampe de chevet. Salle de bain spartiate. Wifi très faible, impossible d'aller sur les boîtes mail et ordinateur sur les genoux pour travailler (très pratique, n'est ce pas) Propre tout de même et personnel très gentil.

4/10 Scarso

Keith, Brisbane

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
not happy and not good .
moved after the first night of 19 planned the hotel was along way from where i neede to be and was not as shonen on the web site . sorry but can't say too much good about he whole ordeal, even the cancellation that i understood was lost an extra day ummm try 4 days lost in the refund . very por business .

10/10 Eccellente

Eva A.

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Todella hyvä
Hotellin henkilökunta on todella ystävällistä ja avuliasta. Huoneet siistejä, isoja ja mukavia. Wifi toimii. Sijainti vähän sivussa, mutta mukavilla kulmilla sekin. Voisin yöpyä toistekin. Hinta-laatu kohdillaan.

10/10 Eccellente

Kennyisegg

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Contented Seninar Trip
Affordable hotel and it is more than just 3 star. Having free WiFi and breakfast provided is already fantastic, as well as the food.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Decent value, located close to major tourist sites

6/10 Soddisfacente

Najdi, Kuala Lumpur

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Comfortable room
The room gives good value for money. Expect what you have paid.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
In der Naehe vom groessten Einkaufszentrum
Wir haben zwei Naechte im Royql Inn verbracht und waren zufrieden. Preis-Leistungsverhaeltnis gut und das Fruehstueck war ok mit gutem Kaffee. Leider kostet die zweite Tasse extra. Alles in allem ok.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Gutes 3-Sterne Hotel nahe zur Shopping mall
Das Royal Inn Boutique Hotel liegt am Rande des Stadtzentrums und in unmittelbarer Naehe zur groessten shopping mall in Phnom Penh - nur gut 5 Minuten zu Fuss. Rezeption ist sehr nett und hilfsbereit und organisierte zuverlaessig Tu-Tuks und Busticket nach Siem Reap. Fruehstueck ist gut: Wahl zwischen asiatischer Nudelsuppe und englischem Fruehstueck. Zweiter Kaffee kostet leider extra. Unser Zimmer war gross mit kleinem Balkon (allerdings nicht zum draussen sitzen!). Gab alles, was man von 3 Sternen erwartet. Wir wuerden es wieder buchen.

8/10 Buono

KHAN

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice Room to Sleep, Bad Neighbors to Disturb!
The hotel is overall a value for money. But the flow of water in the bathroom on level 4 seems like some "drops of water"...neither possible to get shower nor possible to wash hand/mouth. Overall, it seems like a very large room with all amenities without water supply in the bathroom! This is a serious issue needs to be sorted. At night, the tuk-tuk drivers in front of the hotel are very disturbing and pushing.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
too close to the road no pool
Short stay 5 nights were made welcome by the staff who were very polite, considerate and eager to please. However my room faced onto the busy street traffic noise caused some discomfort but on the whole it was a pleasant stay.

6/10 Soddisfacente

toro, 日本

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
イオンには近いけど…。
場所は中心から、少し離れています。ネットもつながったり、切れたり…。窓の無い部屋だったこともあり、多少部屋の状態が今一つでした。シャワーもお湯が出たりでなかったり、唯一朝食だけが良かったかな・・・。

6/10 Soddisfacente

KUN YU

Mi è piaciuto: Pulizia e comfort della camera

8/10 Buono

family, 福岡市

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ゆったりした客室
客室や浴室も広く、ゆったりと過ごせました。 古さは感じますが清潔感があります。 フロントスタッフさん、ルームクリーニングさんがとても親切で、併設されているカフェの店員さんも好印象でした。カフェでいただけるモーニングも美味しかったです。
モーニング

8/10 Buono

Muhammad, I just found during my visit here

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
Lovely

10/10 Eccellente

Bruno Miguel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Magnus, köping

Non mi è piaciuto: Comfort della camera
godtagbart...
Inga fönster litet klaustrofiskt rum

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Friendly staff and new restaurant
The Royal Inn Hotel is located at the border of Phnom Penh center. With the local tuk tuk taxi you can go anywhere and for little money - staff will help to find a reliable driver. The rooms have everything but TV is old, not flat screen. They seemingly just opended a new restaurant in the hotel. To be honest: its a sandwich bar with good sandwiches in french baguette bread. Tasty and they had a promo: two for one. Altogether the hotel is worth its price.

8/10 Buono

Martin

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very nicely priced hotel with excellent customer service. We were upgraded on arrival and they also made good arrangements for bus to Siem Reap and city tour in Phnom Penh.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
disappointing for the price we paid
Staff were nice and friendly, but hotel lighting is dim yellow lights - drives me insane. Don't see why they don't have white light. Table lamp light was flickering, could be dangerous so didn't end up using it. They didn't fix it, said it was OK. Photos of the rooms online looked better than it actually was, that's why we purchased a room there. The free breakfast had flies and ants in them especially the noodle dishes, twice i've ordered it and twice I had bugs in them - i ordered the western dishes like omelette and croissants to avoid bugs in my dishes.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Average hotel but everything is there
It's a three star hotel at the border of Phnom Penh center. Nothing spectacular but everything needed.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
So weit so gut - wie ich es von 3 Sternen erwarte
Royal Inn hat alles geliefert wasn man von einem 3-Star erwartet. Nicht mehr und nicht weniger und das ist ok so. Fuer Clamour zahlt man mehr, wenn man spart bekommt man weniger. Also: alles ok. Ein Bonus ist der freundliche staff.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

6/10 Soddisfacente

Viaggiatore verificato

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Good three star hotel
Good: Staff, coffee making facility, roof terrace Not so good: coffee limit at breakfast, restaurant (temporarily) closed

6/10 Soddisfacente

Che Rosli, Malaysia

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Suitable for budgeted travellers
Got room without window. Noisy as there's construction just the next door.