Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 503 su 1001 recensioni" "
10 - Eccellente
503
Valutazione di 8 - Buono. 259 su 1001 recensioni" "
8 - Buono
259
Valutazione di 6 - Soddisfacente. 127 su 1001 recensioni" "
6 - Soddisfacente
127
Valutazione di 4 - Scarso. 61 su 1001 recensioni" "
4 - Scarso
61
Valutazione di 2 - Terribile. 51 su 1001 recensioni" "
2 - Terribile
51
8,6/10
Pulizia
8,8/10
Personale e servizio
8,2/10
Servizi
8,0/10
Condizioni e dotazioni della struttura
8,2/10
Ecosostenibilità
Recensioni
2/10 Terribile
Alyssa
Viaggio con la famiglia
2 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived 30 minutes after check-in, was told that my room was still being cleaned and that they would ask them to clean it next. I then waited another hour watching other people check in and get rooms only to be told they still didn’t know when my room would be ready. They never offered a remedy to the situation. They never tried to make it right. I asked them to cancel my room and I called another Hilton and was able to get into a room within 10 minutes of arriving at the other property. I will NOT be booking with this property ever. Such an unpleasant experience.
Alyssa
Soggiorno di 1 notte a maggio 2024
6/10 Soddisfacente
Arash
26 apr 2024
Arash
Soggiorno di 5 notti ad aprile 2024
6/10 Soddisfacente
Reuben
Viaggio di coppia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
We only had one problem- our room was not ready we had to wait for 3 hours then got an alternate room and had to move the next day to another room
Reuben
Soggiorno di 10 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Reuben,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your room not being ready upon arrival and needing to move rooms. This falls short of the high standard of service we aim to provide, and we understand how frustrating it must have been for you. Your feedback is valuable to us, and we will work diligently to ensure smoother check-in processes in the future. We appreciate your understanding and hope to have the opportunity to welcome you for a seamless experience on your next visit.Sincerely,David Smith
8/10 Buono
Sarah
Viaggio con la famiglia
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Hotel was nice and the breakfast was great. Lots of towels left all over the pool chairs by guests who had left the area - better attention to keeping that area tidy would have been nice for guests looking to find a chair to enjoy the pool. Also, the shampoo and conditioner was not replaced by the room attendants.
Sarah
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Sarah,It was wonderful having you as our guest recently. We appreciate your kind words about our great hotel and are delighted you started your day off right with our delicious breakfast offerings! Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for your great review, and we hope you return soon!Sincerely,David Smith
10/10 Eccellente
Brenda
Viaggio con la famiglia
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room was wonderful and the bed was very comfortable. Everything was very clean and in good working order. The pool was beautiful and has lots of seating areas. We would definitely stay again!
Brenda
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Brenda,Thank you for being our guest at Embassy Suites by Hilton Scottsdale Resort. We're so glad you had a comfortable stay in our immaculate accommodations! Your review is appreciated, and we hope to see you again!Sincerely,David Smith
2/10 Terribile
Shano
22 apr 2024
Mi è piaciuto: Pulizia
Shano
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
LENISE
Viaggio di gruppo
22 apr 2024
Mi è piaciuto: Personale e servizio e servizi
Free breakfast, staff, swimming pool , courtyard area, restaurant were all awesome. Very pretty scenery in courtyard and location is close to shopping and many good dining options. Quiet hotel and beds are extremely comfortable. The furniture could use updates in the rooms and around the pool. Carpets in rooms could use updates but otherwise the property is great.
LENISE
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Lenise,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort for your recent getaway. It is delightful to hear that you thoroughly enjoyed our beautiful resort with our friendly staff, great pool, comfortable beds, and complimentary breakfast. We value your comments about the accommodations. We are currently making improvements and hope that you'll stay with us again when you're in town to see all the exciting updates. Thank you again!Sincerely,David Smith
6/10 Soddisfacente
raymi
Viaggio di lavoro
17 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The rooms smell very musty.
raymi
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Raymi,Thank you for taking a moment to provide your review. We are disappointed to hear that you encountered an odor in your room and apologize for any inconvenience caused. What you have described does not align with our standards, and we will certainly look further into this concern with our housekeeping team. We hope to have the opportunity to welcome you back to change your perceptions.Sincerely,David Smith
8/10 Buono
MAI-TRAM
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
MAI-TRAM
Soggiorno di 3 notti ad aprile 2024
10/10 Eccellente
Jesse
Viaggio di coppia
17 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room was fantastic . Staff was great The surrounding areas are amazing just one lovely location in an attractive area
Jesse
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Jesse,It is wonderful to know that you had an excellent experience with us. We are thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our lovely accommodations and idyllic location. Thank you for your perfect rating, and we hope you return soon!Sincerely,David Smith
10/10 Eccellente
Aaron
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, close to restaurants.
Aaron
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Aaron,Thank you for staying at Embassy Suites by Hilton Scottsdale Resort. We are delighted to hear that you took full advantage of the hotel's location and enjoyed all the nearby activities and restaurants. We look forward to your next visit. Thank you again for your review.Sincerely,David Smith
4/10 Scarso
Kenneth
Viaggio di coppia
15 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I did not like the property at all it was not clean to me there was a ton of things wrong with my room. For starters is smelled damp, the AC unit was loud and the room itself was cleaned on the surface but not deep cleaned. I did not stay there instead I booked another Expedia room at the Element. The staff at the Embassy Suites was extremely friendly.
Kenneth
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Kenneth,Thank you for taking the time to write your review. While we are happy to hear that our team provided you with helpful service, we regret that you were inconvenienced. Rest assured, we will address these matters promptly to ensure a swift resolution. We apologize for any concerns you experienced and hope to have the opportunity to welcome you back to change your perceptions in the future.Sincerely,David Smith
10/10 Eccellente
Jana
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved the location
Jana
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Jana,Thank you for sharing your thoughts on your stay at Embassy Suites by Hilton Scottsdale Resort! It's wonderful to hear you enjoyed your stay and our great location. We look forward to seeing you again during your next visit to Scottsdale.Sincerely,David Smith
10/10 Eccellente
Ana, Tyler
Viaggio con la famiglia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice family hotel, breakfast and staff during breakfast is awesome. Delicious omelette s made to order!
Ana
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Ana,It was a pleasure hosting you at Embassy Suites by Hilton Scottsdale Resort! We're glad our tasty breakfast and friendly staff impressed you, and we look forward to seeing you again during your next trip.Sincerely,David Smith
10/10 Eccellente
Jeffrey
Viaggio di coppia
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and friendly staff!
Jeffrey
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Jeffrey,Thank you for sharing your positive feedback! We're thrilled to hear that our location and the hospitality of our team made your stay enjoyable. It would be a pleasure to welcome you back to Embassy Suites by Hilton Scottsdale Resort.Sincerely,David Smith
8/10 Buono
Brigid
Viaggio di coppia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed the pool area, morning breakfast and evening reception. The employees were kind and helpful. Everything was clean and comfortable. We would recommend this hotel to anyone visiting Scottsdale.
Brigid
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 11 apr 2024
Brigid,Thank you for sharing your delightful experience at Embassy Suites by Hilton Scottsdale Resort! We're thrilled you enjoyed our pool area, morning breakfast, and evening reception. It's also fantastic to know that our team's hospitality left a lasting impression on you. We truly appreciate your recommendation and can't wait to welcome you back for another wonderful stay!Sincerely,David Smith
10/10 Eccellente
Derise Paige
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything nice and quiet. Beautiful place to stay. Rooms very clean and nice
Derise Paige
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Derise,Thank you so much for choosing to stay with us at Embassy Suites by Hilton Scottsdale Resort. Impressing every guest with our pristine accommodations is always our top priority, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our peaceful atmosphere. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,David Smith
8/10 Buono
Karen
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
smoothless, nice property, courteous staff
Karen
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Karen,Thank you for your recent stay at Embassy Suites by Hilton Scottsdale Resort. Providing an enjoyable experience is just what we strive for. We are so happy to hear you thoroughly enjoyed our friendly services, and we look forward to hosting you again soon.Sincerely,David Smith
10/10 Eccellente
Michael
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good sized room
Michael
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 10 apr 2024
Michael,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort. We're thrilled our accommodations were perfect for your needs, and we look forward to seeing you again!Sincerely,David Smith
10/10 Eccellente
Amelie
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very close to the mall and old town..
Amelie
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Amelie,Many thanks for your outstanding rating of Embassy Suites by Hilton Scottsdale Resort! We're glad our proximity to local attractions enhanced your visit, and we hope to see you again soon for another exceptional stay.Sincerely,David Smith
6/10 Soddisfacente
Steven
Viaggio di gruppo
6 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
The reviews you’re reading saying it’s dated are absolutely true but the pools are clean and for the most part well kept. The rooms are clean and rather large with the 2 room layout. The breakfast is hilarious 2 hours of frantic chaos of everyone getting the complimentary breakfast, it’s a really decent spread despite the absolute pandemonium, if you can get a seat outside by the pool it’s much nicer. The problem I had is if you miss that complimentary meal your kinda out of luck and will have to walk a few blocks to find a place which kinda sucked right off the bat
Overall it’s a good value place that you can easily walk to old town or fashion square so it’s up to you how much time you spend in the ‘dated’ room.
Steven
Soggiorno di 6 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Steven,Thank you for taking a moment to review your recent stay. We are pleased the high standards of cleanliness we adhere to were reflected in your experience, and we appreciate you mentioning our delicious offerings, convenient location, and excellent value. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we hope you return soon for a truly exceptional stay.Sincerely,David Smith
10/10 Eccellente
Sarah
6 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sarah
Soggiorno di 2 notti a febbraio 2024
8/10 Buono
Warren
Viaggio di coppia
6 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was convenient. Breakfasts and happy hour was excellent. Not enough pool towels at times.
Warren
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Warren,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort and for sharing your kind review. While we are sorry there was a concern regarding the amount of pool towels available, we are happy you enjoyed our convenient location, delicious breakfast, and great happy hour. We look forward to welcoming you back and impressing you once again in the future.Sincerely,David Smith
10/10 Eccellente
Tianna
Viaggio di coppia
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We picked this super last minute for a honeymoon idea. So glad we did. You can walk everywhere or take the shuttle. We will definitely come back.
Tianna
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Tianna,Thank you for spending your honeymoon with us! We're glad our location was ideal for your trip, and we look forward to seeing you again at Embassy Suites by Hilton Scottsdale Resort.Sincerely,David Smith
8/10 Buono
Jeanne
Viaggio con famiglia e bambini piccoli
4 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Pool was nice for kids, breakfast was excellent, parking very good, nice location. Little older in need of some updates-housekeeping was not dependable-some days there were no towels, some days the beds were never made and the trash not emptied. But we did stay over spring break and they may have been overwhelmed??
Jeanne
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Jeanne,We appreciate your recent feedback and taking the time to share your thoughts, and we are glad you found our accommodations to be fun for the kids. Rest assured, we will discuss your report with our housekeeping staff concerning what you have shared with us. We apologize for any inconvenience and trust it did not impact your overall stay too much. Thank you, and we look forward to seeing you again for an even more exceptional stay soon.Sincerely,David Smith
10/10 Eccellente
Rebecca
Viaggio con la famiglia
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a pleasant stay.
Rebecca
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Rebecca,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort and for taking a moment to share your five-star experience. It was our pleasure to host you! We are thrilled that you enjoyed your time with us and hope to welcome you back again soon. Sincerely,David Smith
10/10 Eccellente
Tamera
Viaggio con la famiglia
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved staying here ! Very friendly staff
Tamera
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Tamera,I am pleased to hear that you enjoyed your recent stay here with us at Embassy Suites by Hilton Scottsdale Resort. Our staff are equipped with the best customer service skills that they exemplify to our guests, so that we maintain the expectations of our guests' experience. Sincerely,David Smith
10/10 Eccellente
Victoria
Viaggio di coppia, Viaggio con la famiglia
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was really nice. The complimentary breakfasts and evening reception were a bonus.
Victoria
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Victoria,From our friendly team members to our tasty breakfast, we're so happy to know that you enjoyed everything about your visit. Thank you so much for all the kind words, and we hope to see you again soon at Embassy Suites by Hilton Scottsdale Resort. Sincerely,David Smith
2/10 Terribile
Matthew
Viaggio con la famiglia
4 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rude staff, moldy shower and huge gap under door. They seem to care more about their puppies then making their new guest happy.
Matthew
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Matthew,Thank you for taking the time to review your recent stay. We sincerely regret to learn of your disappointment and apologize for falling short of expectations. Your feedback will be shared internally, and any opportunity for improvement will be seized. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Sincerely,David Smith
6/10 Soddisfacente
Nicki
Viaggio di gruppo
3 apr 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property is seriously in need of a rehab
Nicki
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Nicki,Thank you for your recent stay with us. Please accept our sincere apology for your inconvenience. Although this is not typical, we will discuss your report internally. We are making improvements to the property. Thank you for notifying us of your experience and we hope you will consider staying with us again as we know we can provide you with the stay you expected and deserve.Sincerely,David Smith
2/10 Terribile
Jeremy
2 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Jeremy
Soggiorno di 3 notti a marzo 2024
4/10 Scarso
Robyn
1 apr 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
None of the elevators worked except for one. This is a multistory property and big. My husband has a hard time walking long distances. It was a problem since the elevator was a long way from the room. The hot tub was lukewarm.
Robyn
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Robyn,Thank you for your review. It was a pleasure having you as our guest recently; however, we sincerely regret your disappointment with your experience. Please accept our apologies for the inconvenience and know our team is working to rectify the issue. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating.Sincerely,David Smith
10/10 Eccellente
CARMEN ISELA
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Greay property, clean, big rooms, nice pool, lots of parking.
CARMEN ISELA
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Carmen,Thank you for being our valued guest at Embassy Suites by Hilton Scottsdale Resort. We're glad that our spacious accommodations and inviting pool were just a couple of highlights of your stay. Your review is appreciated, and we hope you return!Sincerely,David Smith
8/10 Buono
Jay
Viaggio con la famiglia
31 mar 2024
Good location, friendly staff, breakfast had good food and selection, busy but still had no issues during our stay.
Jay
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Jay,Thank you so much for the high rating! We're so happy to know that you enjoyed so much about your time with us at Embassy Suites by Hilton Scottsdale Resort. From our prime location to our friendly team members, there's no shortage of unforgettable experiences that we offer our guests. It would be a delight to host you again soon, so hurry back. Sincerely,David Smith
8/10 Buono
Louis
31 mar 2024
Louis
Soggiorno di 2 notti a marzo 2024
10/10 Eccellente
Malik
31 mar 2024
Malik
Soggiorno di 2 notti a marzo 2024
6/10 Soddisfacente
Matthew, Greenwood Village
Viaggio di coppia
30 mar 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property is old, tired and needs a refresh. I have stayed at a lot of Hilton properties and Embassy Suites and this one is not at the same level as most.
Matthew
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Matthew,While we're glad to have had the opportunity to host you, it's unfortunate that some aspects of your stay fell short of your expectations. Rest assured, we will utilize your constructive suggestions as we continue to improve our facilities for our great guests. We appreciate your feedback and hope to welcome you back soon for a more exceptional stay we know we can provide for you. Sincerely,David Smith
6/10 Soddisfacente
Nicki
Viaggio di gruppo
29 mar 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel is badly in need of a refresh
Nicki
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Nicki,Thank you for your review, and please accept our sincere apologies for any inconvenience you experienced. Rest assured that we are making improvements to the property, and we appreciate you notifying us of your concerns. It was a pleasure having you, and we hope you will consider staying with us again, as we know we can provide you with the stay you expected and deserve.Sincerely,David Smith
10/10 Eccellente
Nate
Viaggio con la famiglia
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place with plenty of on property things to do! We loved that we rarely even needed to leave
Nate
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Nate,Thank you for your review and for giving us a perfect rating! We're delighted you took full advantage of our fantastic amenities, and we appreciate you mentioning them to your fellow travelers. It was a pleasure having you here at Embassy Suites by Hilton Scottsdale Resort, and we hope you return soon!Sincerely,David Smith
10/10 Eccellente
Wislise
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wislise
Soggiorno di 4 notti a marzo 2024
10/10 Eccellente
Dennis
Viaggio con la famiglia
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice and clean hotel. Love the updated rooms, free drinks and free breakfast.
Dennis
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dennis,It was such a pleasure to welcome you to Embassy Suites by Hilton Scottsdale Resort! We're delighted you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning our high standards of cleanliness and lovely accommodations. Thank you for your review, and we hope you return soon. Sincerely,David Smith
10/10 Eccellente
Margaret
Viaggio di coppia
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Buffet breakfast and happy hour everyday. Pool and hot tubs, poolside umbrellas, couches and tables. On site restaurant and bar.
Spacious rooms, elevators convenient in all areas etc. code to Old town shopping and Arizona boatdwalk fun!
Margaret
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Margaret,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort! We're glad our delicious breakfast, relaxing pool, and convenient location helped make your visit memorable. The next time you're in the area, please come see us again.Sincerely,David Smith
6/10 Soddisfacente
Jonathan, Wilton
Viaggio di coppia
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice breakfast
Jonathan
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Jonathan,We are delighted you enjoyed our delicious breakfast, and we'll pass on your compliments to our dining staff. Please feel free to reach out to us and let us know about any areas you feel could be improved as we strive to provide an exceptional stay for our guests. Thank you and we hope to host you again soon.Sincerely,David Smith
8/10 Buono
Darius
Viaggio con la famiglia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was fine
Darius
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Darius,Thank you for choosing Embassy Suites by Hilton Scottsdale Resort and for sharing your kind review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.Sincerely,David Smith
10/10 Eccellente
Robb
22 mar 2024
Mi è piaciuto: Servizi
Nice place great breakfast
Robb
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Robb,Thank you for your five-star rating! It sounds like we were able to provide you with an enjoyable experience worth returning for. We look forward to your next visit with us. Sincerely,David Smith
4/10 Scarso
Robert
Viaggio di coppia
22 mar 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Stay somewhere else just pay a little extra. Not worth the “resort” title price. Outdated with the tub being painted to cover the age but still chipped edges . no amenities like a resort the pool and hot tub were crowded throughout our stay no security to calm all the screaming kids running around. Room was directly in front of the only operating elevator so it made things worse. Asked to be relocated but said they were at capacity. And the bait and switch tactic was bad as well when they decided to change extra when we checked in for “resort fees”. I won’t be staying here again..
Robert
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Robert,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues you encountered during your stay. Your comments will be shared with our team for improvement. If you're in the area again, we hope you'll come back to see us.Sincerely,David Smith
10/10 Eccellente
Becky, Melfort
Viaggio con la famiglia
20 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was there for a health appt so the area was convenient and safe. Would go back for a holiday anytime. I experienced a short visit to the hot tub and breakfast and all other amenities were great.
Becky
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Becky,It was a pleasure having you stay with us during your time in Scottsdale. We're thrilled our convenient location suited your needs well and that you started your day off right with our delicious breakfast offerings. Thank you for your kind review, and we look forward to your return! Sincerely,David Smith
10/10 Eccellente
Carolina
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Carolina
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Rania
18 mar 2024
Rania
Soggiorno di 3 notti a marzo 2024
10/10 Eccellente
Alex
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean & great atmosphere!
Alex
Risposta di General Manager, il giorno 22 mar 2024
Dear Alex,Thanks so much for your glowing review of Embassy Suites by Hilton Scottsdale Resort! We're delighted you enjoyed your stay and appreciate your kind compliments. It would be an honor to have you join us again soon.Sincerely,David Smith