Esterni

Recensioni per Hampton Inn Phoenix-Airport North

2.5 out of 5
Hampton Inn Phoenix-Airport North
601 N 44th St, Phoenix, AZ

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 590 su 1056 recensioni" "
Valutazione di 8 - Buono. 257 su 1056 recensioni" "
Valutazione di 6 - Soddisfacente. 101 su 1056 recensioni" "
Valutazione di 4 - Scarso. 55 su 1056 recensioni" "
Valutazione di 2 - Terribile. 53 su 1056 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Elisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente lugar oara quedarse muy cerca de termini centrale y a pocos minutos a pie del coliseo
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 2 mag 2024
Hello,Thank you for your kind words. We are overjoyed that our location was just right for you! We hope to be able to service you again.

8/10 Buono

Marvin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Okay close to the airport
Soggiorno di 1 notte a maggio 2024
Risposta di JM, il giorno 2 mag 2024
Greetings, Thank you for your feedback. We are very happy to know our location was convenient to your travel plans. We truly hope to see you again.

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Amalia

The person on floor above walked all night. I could hear every footstep they were taking which affected my sleep. Thus, I slept very poorly.
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 27 apr 2024
Hello,We are very disappointed to hear you did not get a good night's rest at our property. We are very sorry for the inconvenience caused to you. We will do our best to accommodate you on your next stay with us. Have a great day!

10/10 Eccellente

Kim

Viaggio di coppia
Mi è piaciuto: Servizi
We got in late but the arrival and check in was flawless. I would stay here anytime.
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 27 apr 2024
Greetings,We are thrilled that we were able to service you and get you checked in quickly and efficiently! We sincerely hope to see you again.

10/10 Eccellente

Barbara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Daryl

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The person that checked me in was amazing. She even asked me if I had a preference of which floor I was on, which no one managing the front desk has ever asked me.
Soggiorno di 3 notti ad aprile 2024
Risposta di JM, il giorno 24 apr 2024
Hello,Thank you for your kind words. We are overjoyed that you had a pleasant experience with our front desk agent. We truly appreciate your business and hope to see you again soon!

10/10 Eccellente

Anita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay. We would stay again 😄
Soggiorno di 2 notti ad aprile 2024
Risposta di JM, il giorno 22 apr 2024
Greetings, Thank you for your feedback! We are overjoyed to hear that you enjoyed your stay with us. We cannot wait to be able to service you again. Have a great day!

6/10 Soddisfacente

Gregg

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Staff was excellent with check in and transportation needs..... Booked hotel for pool and it was unswimmable due to water temperature...it was so cold not even my 9 year old grandson would get in....very disappointing
Risposta di JM, il giorno 19 apr 2024
Hello,Thank you for your feedback. Although we are thrilled that you enjoyed our staff and our transportation options, we are very saddened to hear you guys could not enjoy or pool due to the water temperature. We will be looking more into this matter to get it resolved. Again, thank you for your feedback and have a great day!

10/10 Eccellente

Ray

Love the remodel
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 18 apr 2024
Greetings,Thank you for these kind words. We are thrilled you enjoyed our property and remodel. We hope we can see and service you again!

10/10 Eccellente

Anthony

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel! Friendly service!
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 17 apr 2024
Hello,Thank you for these kind words. We truly try our best to accommodate and please our guests. We hope to be able to service you again in the near future!

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The nice rooms!
Soggiorno di 4 notti ad aprile 2024
Risposta di JM, il giorno 16 apr 2024
Hello,We are very glad to hear you enjoyed your room while at our property. We hope to be able to have you as a returning guest in the future!

10/10 Eccellente

Mary

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Mary

Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
I stay in a lot of Hampton Inn's. This was average at best.
Soggiorno di 2 notti ad aprile 2024
Risposta di JM, il giorno 16 apr 2024
Greetings, Thank you for this feedback. On behalf of the hotel, we sincerely apologize for the experience you had at our property. We hope the next time we see you; we can create a memorable experience for you.

8/10 Buono

Courtney

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love how close it was to the airport and that they call you a Lyft for you
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you, Courtney for the feedback. we're glad you had a great stay. we hope to see you again on your next visit to phoenix.

8/10 Buono

Vaughn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you, Vaughn, for your 4/5 rating. We hope to see you again on your next visit to phoenix.

4/10 Scarso

Anna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Arrived from a late night flight with two teenagers in tow to the hotel over selling the original room we reserved. The original one bedroom suite with a king bed and two queens turned into an executive suite with a king bed, a pull out couch and a rollaway twin bed. This was a disappointment to say the least as there was a reason why I chose a room with three comfortable beds and was the selling point versus a Marriott hotel which is our usual hotel of choice and only had two beds and a pull out couch.
Soggiorno di 1 notte ad aprile 2024
Risposta di JM, il giorno 4 apr 2024
Greetings Ms. Anna,Thank you for this feedback. We are very disappointed to hear you were not put into the room type you previously selected. Although we are overbooked it is no excuse. We will be in communication with the correct parties about this matter. Again, we are very sorry about this inconvenience.

10/10 Eccellente

Susan

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Progga

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall very good.
Soggiorno di 2 notti a marzo 2024
Risposta di JM, il giorno 2 apr 2024
Hello Valued Guest,Thank you for this feedback. We are overjoyed that you had a good stay with us! We hope to see you again soon!

6/10 Soddisfacente

Elizabeth, los angeles

Mi è piaciuto: Pulizia e personale e servizio
I would of loved a couch instead of a chair and desk area
Soggiorno di 2 notti a marzo 2024
Risposta di JM, il giorno 31 mar 2024
Greetings Guest Elizabeth,Thank you for your feedback. We completely understand the dilemma when it comes to the furniture in your room. Please be advised that when making a reservation with us to add a note notifying the front desk of any and all special room requests. This allows us to make sure your room is just how you need it and that you have been accommodated to the fullest extent.

8/10 Buono

PATRICIA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nice and the hotel staff were very attentive and we got a free shuttle to the airport. The air conditioner in the room was noisy though
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 1 apr 2024
Greetings Guest Patricia,We truly value your feedback. We are so sorry your air conditioner was noisy. We will pull up your reservation to make sure our maintenance guy goes into your and takes a look at that AC unit. Again, thank you for bringing this to our attention.

10/10 Eccellente

Marcy, Mertztown

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We wanted to be close to the airport for our early flight back home. This was the perfect location with a good price per night (we stayed 2 nights). Restaurants and shopping were a quick drive down the street. Room and bathroom were clean, beds were comfortable. Breakfast was included and had plenty of options.
Soggiorno di 2 notti a marzo 2024
Risposta di JM, il giorno 27 mar 2024
Greetings Guest Marcy,Thank you for this kind comment. We were so pleased to be able to service you and create a wonderful experience for you. Hopefully we are able to see you again in the near future!

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed my stay. I slept very well there... Bed was amazing, breakfast was amazing 10 out of 10!!
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 27 mar 2024
Hello Guest Elizabeth,We are overjoyed that you had a pleasant stay with us! We do our very best to create wonderful experiences for our guests. We hope to see you again soon.

10/10 Eccellente

Michele

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property and conveniently close to the airport.
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 25 mar 2024
Hello,We are thrilled that you enjoyed your stay with us! We hope to see you again soon!

6/10 Soddisfacente

Simone

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hotel was fine, but communication regarding shuttle was horrible. After multile phone calls to front desk and Lfyt operators, and hour and half later, through the kindness of one specific driver Alina, she patiently helped and waited for us to locate her. Thanks again Alina for your kindness.
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 25 mar 2024
Hello Guest Simone,Thank you for your feedback. We are deeply sorry for the inconvenience caused to you while using our LYFT services. We will be in contact with the correct parties to ensure this doesn't reoccur. Again, we are very sorry and hope to give you a positive experience regarding transportation the next time you come to visit! Have a great rest of your day.

6/10 Soddisfacente

Jillian

Mi è piaciuto: Personale e servizio
Of all the rooms available, the desk lady gives me one right on the road. Gee thanks.
Soggiorno di 2 notti a marzo 2024
Risposta di JM, il giorno 19 mar 2024
Greeting Guest Jillian,Thank you for this feedback. We are sorry for the room you were assigned. For future references please be sure to specify on your reservation while booking that you would like to have a room not by the road so that we may meet all of your needs. We hope this was helpful! Have a great rest of your day!

2/10 Terribile

Amber

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you for your feedback, Amber. I'm very sorry you did not have a good experience. We hope you will share the reason we did not meet your expectations so we can right our wrongs.

10/10 Eccellente

Terence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 19 mar 2024
Hello, Thank you for staying with us! We hope to see you again. Have a great day!

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were clean and smelled fresh. They both were close to where we needed to be. Breakfast was a great plus.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you, john, for your feedback. Were glad you had a great stay. We hope to see you again on your next visit to Phoenix.

8/10 Buono

Megan

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you, Megan, for your 4/5 rating. We hope to see you again on your next visit to Phoenix.

10/10 Eccellente

Vanessa

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 11 apr 2024
Thank you, Vanessa, for your 5/5 rating. We hope to see you again on your next visit to Phoenix.

10/10 Eccellente

Dan

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay at this property when ever im in Phoenix. This stay was very nice. Got a nice room.
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 13 mar 2024
Hello Guest Dan,Thank you for this wonderful feedback. We truly had a pleasure servicing you. Have a great day and we hope to see you again soon!

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Room was very nice. Breakfast wasn’t good
Soggiorno di 1 notte a marzo 2024
Risposta di JM, il giorno 13 mar 2024
Hello Mr. Michael, Thank you for this feedback. We are happy to hear you enjoyed your room! We are very sorry that our breakfast was not up to par during your visit. We will communicate with the correct parties to see where we fell short during your stay. We hope to one day make it up to you! Have a great day!

10/10 Eccellente

Roxanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The receptionist was especially kind.
Soggiorno di 1 notte a febbraio 2024
Risposta di JM, il giorno 3 mar 2024
Hello Guest RoxanneThank you so much for these kind words. We truly enjoy hearing how amazing our front desk agent was to you during your stay! We hope to see you again to give you another wonderful experience!

10/10 Eccellente

Barry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed one night. Nothing fancy but clean and handy for airport. Decent breakfast and clean and bright area to eat..
Soggiorno di 1 notte a febbraio 2024
Risposta di JM, il giorno 17 feb 2024
Hello Guest Barry,Thank you for this review! We truly appreciate you taking the time out of your day to write this! We hope to see you again soon!

10/10 Eccellente

SHARON

Very nice room—clean and comfortable. Friendly and helpful staff.
Soggiorno di 1 notte a febbraio 2024
Risposta di JM, il giorno 6 feb 2024
Hell Guest Sharon,Thank you for this wonderful feedback! We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Eccellente

Lori

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was really nice. The room was very clean and quite large. Had king room with walk in shower. Great location for the places we were going. Arizona Mills and Phoenix Zoo. Was close to airport. Could hear planes, but in distance. Breakfast was good.
Soggiorno di 1 notte a gennaio 2024
Risposta di JM, il giorno 30 gen 2024
Hello Guest Lori,Thank you very much for your kind review! We are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

2/10 Terribile

William

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The water at the whole property was turned off because of a plumbing problem. We were not told about this at checkin. It was off all night! The staff kept making optimistic statements about when it would be fixed. It was not fixed while we were there So no water for the toilet or shower. They did provide bottles of water. They said we will not be charged for the night. We will see if that is any more accurate than their statements about when the plumbing was going to be f up xed.
Soggiorno di 1 notte a gennaio 2024
Risposta di JM, il giorno 27 gen 2024
Hello Mr. William,We want to say thank you for this informative feedback. We sincerely apologize for this significant inconvenience as well as the false information you were given upon visiting our hotel. Looking at your reservation, one of our team members was able to refund you for the day of the incident. If there is anything more, we can do to correct this unfortunate situation, please feel free to contact us. We hope we can service you again to be able to right our wrongs.

8/10 Buono

jay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good Stay
The Hampton Inn is a great value near the Phoenix airport. The rooms were good and the breakfast yummy. MOST important was the service....Gabby & Soteria were outstanding and just plan awesome. Both were welcoming with smiles and very friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di JM, il giorno 22 gen 2024
Hello Valued Guest, Thank you very much for your kind words! We genuinely enjoyed meeting your needs and being of service to you. We are eager for you to return to our location. We'll make sure Gabby and Soteria know how much you appreciate them!

8/10 Buono

Dakota

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Twas fine
Soggiorno di 4 notti a gennaio 2024

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Vickie R

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff and hotel are excellent. Unfortunately no restaurant close by if you don't have a car. Associate did kindly give me a list of restaurants. Will certainly stay again.
Soggiorno di 1 notte a gennaio 2024
Risposta di JM, il giorno 18 gen 2024
Hello Ms. Vickie, Thank you for your kind comment! We had an absolute pleasure servicing you for stay. We do recommend the Radisson Hotel right across the street from us for dining references. Other guests have said its delicious! Hopefully you are able to try it on your next stay with us! Hope to see you soon!

8/10 Buono

Larry

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Well enough, but also dishonest listing about pool
The pool is listed as outdoor and heated in the listing which is specifically why we selected that hotel.. pretty frustrating.
Soggiorno di 2 notti a gennaio 2024
Risposta di JM, il giorno 13 gen 2024
Hello Larry, Thank you for taking the time to write this review about our hotel. We are sincerely apologetic about this inconvenience you and your family experienced! We will do everything within our power to resolve the pool heater matter as quickly as possible. We hope to see you and your family again in the future!

8/10 Buono

Faith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
beds are very comfy!
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Miguel

Viaggio di lavoro, Viaggio con la famiglia
Oo
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Taraneh

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

richard

Soggiorno di 1 notte a dicembre 2023
Risposta di Assistant general manager , il giorno 3 gen 2024
Thank you for taking the time to leave a 5 out of 5 review we appreciate your feedback.

6/10 Soddisfacente

BETTY, sun valley

Mi è piaciuto: Personale e servizio
The cleaning staff does not clean as thoroughly as should, there was a bunch of trash and dirt behind the sofa.
Soggiorno di 2 notti a dicembre 2023
Risposta di Assistant general manager , il giorno 3 gen 2024
Your feedback is very important to us and we truly apologize for the inconvenience you had during your stay. We will be sharing your feedback with our staff to ensure this doesn't go unnoticed.