Joseph, thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and our staff helpful and pleasant. We appreciate your comments about the decor and will definitely take that into consideration for future improvements. We want all of our guests to feel comfortable and enjoy their stay with us. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Thank you again for your review.Warm regards,Guest Experience Team

Many thanks for the 5-star review, Raditya! We sincerely appreciate your perfect rating and are thrilled to hear you enjoyed every aspect of what we offer at Hampton Inn & Suites by Hilton-Happy Valley Phoenix - thanks so much for your kind words and support. Your complete satisfaction is what drives us, and we can't wait to host you again and share another great experience. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

Thank you so much for the 5-star review, Glen! We appreciate that you have taken the time to let us know how you perceived our property and are pleased to hear that you had a positive impression of our hotel and cleanliness standards. We are delighted to have provided you with suitable accommodation for your trip here and hope to remain your hotel of choice in Phoenix for future visits. Thank you for choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your lodging needs on this journey. We are grateful for the opportunity to serve you. Safe travels!Warm regards,Guest Experience Team

Dear guest, Thank you for your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and for sharing your thoughts about your experience through a fabulous 5/5 rating! We strive to deliver a great guest experience and are thrilled we hit the mark for you, as reflected in your perfect score. It was a pleasure to host you, and we're excited to have you back. Have a safe trip, and see you again soon!Warm regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you so much for your lovely remark, Delyte - it made our day! At Hampton Inn & Suites by Hilton-Happy Valley Phoenix, it is truly our primary aim to ensure that you feel comfortable, to provide you with friendly service, and to help you in any way we can. It's gratifying to know this was the case during your recent stay. It was our honor and pleasure to host you, and we look forward to serving you again soon. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

Many thanks for the 5-star review, Michael! It was a pleasure to host you at Hampton Inn & Suites by Hilton-Happy Valley Phoenix, and we are happy to hear that you appreciated the spacious room. We eagerly await your next visit and the chance to share another enjoyable experience. Safe travels!Warm regards,Guest Experience Team

Dear Dena, Thank you for choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your stay and giving us a perfect 5/5 rating. We are happy to hear that you appreciated our clean and convenient accommodations and hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we eagerly anticipate your return for another positive experience. Safe travels!Warm regards,Guest Experience Team

Dear Jennifer, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and giving us a perfect 5/5 rating. We appreciate that you have taken the time to let us know how you perceived our accommodation and are pleased to hear that you found your room and the property beautiful - thanks so much for the endorsement! We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon for another positive experience at our Phoenix hotel. Safe travels!Warm regards,Guest Experience Team

Dear Gretchen, Many thanks for the 5-star review - it's greatly appreciated! We are pleased to hear that our location was convenient for you, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back at Hampton Inn & Suites by Hilton-Happy Valley Phoenix many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

Many thanks for the 5-star review, Michael! It's great to be on the receiving end of such a wonderful rating, and we hope you had an exceptional stay with us. We appreciate you choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your rooming needs on this trip and look forward to serving you again soon. Enjoy your travels, and thank you for staying with us on this journey!Warm regards,Guest Experience Team

Dear Michael, Thank you for making Hampton Inn & Suites by Hilton-Happy Valley Phoenix your hotel of choice on this journey. We appreciate you taking the time to leave us feedback and are pleased to hear you enjoyed our breakfast offering. However, we regret the disappointment you describe with the expectation of a microwave in your room. Kindly note that our Studio Suites come equipped with microwaves. When you plan your next stay, please let us know when you make your reservation so we can assist you with a suitable room option that will fully meet your requirements. Alternatively, from the hotel's website, please select the Rooms, Suites, or Accessible menu to view room details along with the comfort and convenience amenities offered. Also, we have a public microwave in the suite shop by the front desk that can be accessed 24 hours a day. We hope this information is helpful, and we look forward to the opportunity to welcome you back so we can share a more positive experience with you on your next visit. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear DeLaina, Thank you for taking the time to share your 5-star experience at Hampton Inn & Suites by Hilton-Happy Valley Phoenix with us and others. We are so glad to hear you love our hotel and the area. Our convenient location is a point of pride for us, being close to the area's key attractions, activities, entertainment, etc., and we are pleased to know that our great location was a highlight of your visit, too. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

Dear Thomas, Thank you for making Hampton Inn & Suites by Hilton-Happy Valley Phoenix your hotel of choice in Phoenix. We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are pleased to hear that you had a positive impression of our hotel. We hope everything was in order and you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm regards,Guest Experience Team

Thank you for the positive rating, Chavez. Your feedback is greatly appreciated. At Hampton Inn & Suites by Hilton-Happy Valley Phoenix, it's truly our primary aim to provide a comfortable night's rest to our guests, and we are so pleased that you had a restful stay at our hotel. We also hope everything was in order and you had easy access to your essentials. Your complete satisfaction is our top priority, so if there's anything specific you'd like to see more of, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our product/service. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next visit. Have a safe trip, and thank you for staying with us on this journey!Warm regards,Guest Experience Team

Dear Sarah, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and taking the time to review us. We are pleased to hear that you had a 5-star experience at our hotel. It's a pleasure to read that you found our accommodation a great place for family, and we appreciate that you have acknowledged the cleanliness and appeal of our grounds and building. We are also happy to know that our price suited you, and we hope your stay was comfortable and you had easy access to everything you needed. Your comment about the aesthetics is duly noted. As we are constantly striving to improve our product, your feedback is invaluable to us, and we would like to know more about how we can enhance future guest satisfaction. We trust that the positives of your visit outweighed any downsides, and we look forward to welcoming you back soon so we can share another positive experience with you. Enjoy your travels, and thank you for staying with us on this journey!Warm regards,Guest Experience Team

Dear Roberto, thank you for the 5 out of 5 rating - it's much appreciated! We are pleased that you had a positive experience at Hampton Inn & Suites by Hilton-Happy Valley Phoenix, and we hope to remain your accommodation of choice here for future visits. Enjoy your travels, and see you again soon!Warm regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Ramon, It is great to receive feedback from you regarding your recent visit, and we are pleased to hear that you had a pleasant stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. We hope everything was in order and you had easy access to your essentials. Your complete satisfaction is our top priority, so if there's anything specific you'd like to see more of, please don't hesitate to let us know. We look forward to seeing you again soon and hope to delight you with a 5-star experience on your next visit. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

Many thanks for the 5-star review, Katrina - it's greatly appreciated! Your complete satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team at Hampton Inn & Suites by Hilton-Happy Valley Phoenix is committed to making every possible effort to provide you with exceptional and memorable experiences each time you choose us. Thank you for staying with us on this trip. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm regards,Guest Experience Team

Lisa, thank you for leaving us a 5 out of 5 rating - it's much appreciated! We are glad to have fully met your expectations on this visit, and we hope you experience the same level of satisfaction during your next stay, too. We look forward to seeing you again soon so we can share another pleasant and positive experience with you at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. Safe travels!Warm regards,Guest Experience Team

Hi Thomas, we are disappointed to read your review of our hotel. We are sorry that your recent visit did not meet your expectations, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it is strange that this happened. If there are any issues with the room, we are happy to provide a new room if they are reported at the time of arrival. We will, however, address your concern with our housekeeping team and see to it that our staff does a better job of preparing/airing out the rooms moving forward. Our maintenance team has also been alerted to your comments so that they can take immediate action to fix the heater. Again, it's regrettable that your experience with us was less than ideal. We value your feedback and will continue to use this experience as a training tool to facilitate better guest experiences in the future. Thank you for considering our accommodation for your stay in Phoenix and taking the time to post your review. We appreciate both.Warm regards,Guest Experience Team

Dear Edwin, Thank you for taking the time to review your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We are glad you found our property clean and quiet, and we hope everything was in order and you had easy access to your essentials. Please do let us know if there is anything that we can do to make your next experience even more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to welcoming you back soon and hope to provide you with a 5-star experience on your next stay. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

Dear Yonina, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and taking the time to review us. We are glad that you liked our property and found it clean, and it's nice to know that your stay was pleasant overall. We are, however, disappointed to hear that certain aspects of your stay failed to exceed your expectations. At our hotel, we hold ourselves to a much higher caliber of service and are committed to giving you the best possible stay here, so we'll be sure to discuss your concerns with our team and make the necessary improvements for the satisfaction of our future guests. We hope to have the opportunity to serve you again so we can share a more enjoyable experience with you in the future. Safe travels, and see you again soon!Warm regards,Guest Experience Team

Thank you for the 5 out of 5 rating, Guadalupe - it's greatly appreciated! Your complete satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team here at Hampton Inn & Suites by Hilton-Happy Valley Phoenix is committed to making every possible effort to provide you with an exceptional experience each time you choose us. Thank you for staying with us on this journey. We hope to see you again soon!Warm regards,Guest Experience Team

Dear Shoshanna, Thank you for taking the time to review your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We are glad you found the room clean and spacious and the bed comfortable, and we hope you had a great time exploring the hotel's outdoor pool and hot tub area. We do apologize for the maintenance issues that may have caused you some inconvenience. Our maintenance team has been alerted to your comments so that they can take immediate action to address the issues you have highlighted. For future travels, please know that our front desk is always available to resolve your concerns right away and make your stay as comfortable as possible, so kindly do not hesitate to reach out if there is ever something that needs to be addressed. Despite this, it's great to know that you had a 5-star experience with us, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Dear Debra, It is always a pleasure to receive positive feedback, and we are overjoyed to read about your perception of our front desk - thanks so much for your glowing review and support! At Hampton Inn & Suites by Hilton-Happy Valley Phoenix, our staff works very hard to make sure they provide the best services to our guests, and your kind words for our front desk team members will continue to motivate them and encourage them to remain focused on our goal of providing 100% value and quality services at all times. We also hope everything was in order and you had a pleasant and comfortable stay with us. We look forward to serving you again soon and hope you experience the same level of satisfaction on future visits, too. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Donald, we appreciate that you have taken the time to review your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and are thrilled to receive a perfect score - thank you so much! Your satisfaction is what drives us, and we can't wait to welcome you back soon for another exceptional experience. Have a safe trip & Happy New Year! Warm regards,Guest Experience Team

Dear Steven, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and leaving us a 5-star review. We truly appreciate your business and your feedback. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we eagerly anticipate your return for another pleasant and positive experience. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Many thanks for the stellar review, German! We appreciate you taking the time to share your feedback about your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and are pleased to read that you had a great overall experience at our hotel. We hope your stay was pleasant and you had easy access to everything you needed. Sorry to hear that you were disturbed by noisy children. At our family-friendly hotel, we always ask our guests to respect one another and keep the noise level to a minimum; however, it is a very tough battle, especially when we're hosting families with children in tow. We do apologize for any inconvenience caused and hope that the noise issue was eventually resolved to your satisfaction. Despite this, we are happy to know that you will stay with us again, and we look forward to welcoming you back soon and hope to delight you with an even better stay during your next trip to the area. Have a safe trip & best wishes for the new year ahead!Warm regards,Guest Experience Team

Dear Lyle, Thank you for sharing your recent experience at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and taking the time to review us. While we are glad to receive a positive rating, we are somewhat disappointed to learn about the aspects of your visit that caused you some dissatisfaction. We are a pet-friendly hotel, and this information is clearly outlined on our brand website and also listed on Hotels.com - the site through which you booked the room. That said, we are shocked to learn about the unfortunate incident on Jan 1. This is certainly not taken lightly and has been forwarded to management for review. We apologize that we ran out of waffle batter at 9:30am, and we're genuinely sorry to learn about the disappointing interactions you had with our breakfast attendant in relation to your concern. We hold ourselves to a much higher caliber of service, so we'll be sure to address this with the concerned staff member and see to it that we provide better customer service moving forward. Furthermore, we will endeavor to put a mechanism in place to ensure our guests have a more satisfying breakfast experience. We have also noted your concerns about the jacuzzi, and we thank you for sharing your feedback with us, as we hope to make continuous improvements based on what we learn from our guests. We have alerted our team to your comments so they can take immediate action to address the seating issue you have highlighted. Again, your insights are invaluable, as they aid us in making improvements for better guest experiences in the future. While we regret that we fell short of our goal of providing you with a top-notch stay on this occasion, we'd love to welcome you back and demonstrate our commitment to superior service should you consider staying with us again. Have a safe trip & thank you for your business and your feedback.Warm regards,Guest Experience Team

Mini, thank you for leaving us a 5 out of 5 rating - it's truly appreciated! We are glad to have met your expectations on this visit and hope you experience the same level of satisfaction on future visits, too. We look forward to seeing you again soon so we can share another pleasant and positive experience with you at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Thank you so much for taking the time to leave us a 5-star review, Matthew - it's greatly appreciated! We are delighted to know that our hotel's convenient location was a highlight of your visit, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your rooming needs on this trip. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Thank you so much for your wonderful review, Archana - it certainly brightens our day! At Hampton Inn & Suites by Hilton-Happy Valley Phoenix, we put a lot of effort into ensuring clean, comfortable, convenient, and friendly accommodations for our guests, so it feels great to know that we hit the mark for you with our clean and economical accommodations, convenient location, delicious breakfast, and friendly staff. Appreciation for our management is also much appreciated. It was a pleasure to host you, and we look forward to having you back soon for another 5-star experience. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

Dear Takahito, It is great to receive feedback from you regarding your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix, and we are pleased to hear that you had a positive overall impression of your visit. We are glad that you enjoyed our hotel's convenient location, and it's nice to know that our service was to your satisfaction. We also hope your stay was relaxing and you had a good night's sleep at our property. We apologize that our breakfast selection fell short of your expectations. We appreciate the opportunity to improve future guest satisfaction, and we will take your comments into consideration when we next review our breakfast selection. We trust that the positives of your visit outweighed any downsides, and we look forward to welcoming you back soon so we can share another 5-star experience with you. Have a safe trip & best wishes for the year ahead!Warm regards,Guest Experience Team

Many thanks for the 5-star review, Manuel. We are pleased to read about your perception of our hotel. We hope your stay was comfortable and you had easy access to everything you needed. We appreciate you choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your accommodation on this trip, and we look forward to seeing you again soon for another pleasant and positive experience. Enjoy your travels & Happy New Year Warm regards,Guest Experience Team

Melissa, thank you so much for the wonderful review! We are ecstatic to hear you had an amazing experience at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. Providing our guests with clean, comfortable, and friendly accommodations is our top priority, and we are thrilled to receive positive feedback about our staff and the rooms. Your satisfaction is our ultimate goal, and we look forward to having you back soon for another 5-star experience. Thank you for choosing to stay with us on this trip. We wish you safe travels & Happy New Year Warm regards,Guest Experience Team

Thank you for the 5 out of 5 rating, Dhiren - it's much appreciated! We are glad you had a positive experience with us and hope you experience the same level of satisfaction on future visits, too. We eagerly anticipate your return for another pleasant and satisfying stay. Thank you for choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix. We wish you a safe trip & Happy New Year Warm regards,Guest Experience Team

Dear Valarie, Thank you so much for reviewing your recent stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and sharing your perception of our hotel. We are pleased to hear that you found our accommodation safe and comfortable. Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another 5-star experience. Have a safe trip & Happy New Year Warm regards,Guest Experience Team

Dear Kristine, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and leaving us a positive rating. We truly appreciate your business and your feedback. We are glad that you liked the hotel's location, and we hope your stay was pleasant and you had easy access to everything you needed. We are sorry to hear that our breakfast didn't meet your expectations, especially the sausage. We thank you for sharing your feedback with us, as it is invaluable in helping us facilitate better guest experiences in the future. We have taken note of your comment and will work on improving the quality of our breakfast items. Despite this, it's great to know you intend to stay with us again, and we look forward to seeing you again soon and hope to provide you with a 5-star experience on your next stay. Safe travels & Happy New Year Warm regards,Guest Experience Team

Dear guest, Thank you so much for the 10 out of 10 rating! We are thrilled to hear that you had a great stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix. Your satisfaction is our ultimate goal, and we are so glad we hit the mark for you. We are happy to know you will stay with us again, and we look forward to having you back many more times in the future. Enjoy your travels & happy holidays! Warm regards,Guest Experience Team

Dear Mikayla, Thank you for choosing to stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix and leaving us a 5-star review. We truly appreciate your business and your feedback. We are glad that you liked our accommodation and found it clean, and we hope you enjoyed our complimentary breakfast offering. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip & Happy New Year Warm regards,Guest Experience Team

Dear Norma, Thank you for the positive rating. We really appreciate it. We hope your stay at Hampton Inn & Suites by Hilton-Happy Valley Phoenix was comfortable and you had easy access to everything you needed. We are always looking for ways to improve our guests' experiences, so please feel free to share any suggestions you may have. We can't wait to welcome you back soon and hope to exceed your expectations on a future visit. Enjoy your travels & happy holidays! Warm regards,Guest Experience Team

Many thanks for the 5-star review, Joel! We are so glad you had a positive experience with us, and we can't wait to serve you again soon. We appreciate you choosing Hampton Inn & Suites by Hilton-Happy Valley Phoenix for your rooming needs on this journey and hope to remain your accommodation of choice here for future visits. Safe travels!Warm regards,Guest Experience Team

Dear Chris, Thank you for taking the time to review your recent stay with us. We appreciate the positive rating and your kind words for our staff member, Danielle. We are somewhat disappointed to learn that your experience with us was not as seamless as it should have been. Your comfort and satisfaction are of the utmost importance to us, and we thank you for sharing your feedback with us, as it allows us the opportunity to improve future guest satisfaction. We will alert our team to your comment about the wall thermostat and see to it that our staff does a better job of preparing the rooms moving forward. We will also take your feedback into consideration when we next review our breakfast offering. We sincerely apologize for the external noise issue that caused you some inconvenience. We hope you'll consider staying with us again, and we request you to please give us a call ahead of time the next time you are in town, and we will try our best to place you on a quieter side of the hotel. We look forward to the opportunity to welcome you back and hope to host you more successfully in the future. Safe travels!Warm regards,Guest Experience Team

Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays at Hampton Inn & Suites by Hilton-Happy Valley Phoenix, and we are delighted with your rating and comments - thank you very much. It is always a pleasure to receive appreciation for our staff, accommodation, and breakfast, and we will make sure your comments are shared with our hardworking team, who work diligently to uphold our hotel's high standards. Thank you for choosing to stay with us on this trip and leaving us a 5-star rating. We greatly appreciate your business and feedback and can't wait to serve you again soon! Enjoy your travels & happy holidays Warm regards,Guest Experience Team

Manos, Many thanks for the 5-star review - it's greatly appreciated! Your complete satisfaction is our ultimate goal, so we are thrilled that we hit the mark for you. We at the Hampton Inn & Suites by Hilton-Happy Valley Phoenix are committed to making every possible effort to provide you with an exceptional and memorable experience every time you choose us. Thank you for staying with us on this trip. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels & happy holidays Warm regards,Guest Experience Team