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Recensioni per Home2 Suites by Hilton Phoenix Avondale

3 out of 5
Home2 Suites by Hilton Phoenix Avondale
10275 W McDowell Road, Avondale, AZ

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 233 su 332 recensioni" "
Valutazione di 8 - Buono. 63 su 332 recensioni" "
Valutazione di 6 - Soddisfacente. 21 su 332 recensioni" "
Valutazione di 4 - Scarso. 5 su 332 recensioni" "
Valutazione di 2 - Terribile. 10 su 332 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Dean

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The staff was amazing
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Anahy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Judith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay at the hotel. I only wish that we could’ve stayed longer to take advantage of more of the amenities.
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Management, il giorno 14 mag 2024
Judith, thank you for the great review and rating. We are happy to hear that you enjoyed your stay with us. We look forward to your return visit and hope you will stay a little longer. Safe travels.

10/10 Eccellente

Manuel, Los Angeles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Management, il giorno 9 mag 2024
Manuel, thank you for your great rating. We appreciate your staying with us and look forward to seeing you again soon.

10/10 Eccellente

Miriam N

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is so clean
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Management, il giorno 5 mag 2024
Miriam, we are happy to hear that you enjoyed your stay with us. We look forward to your return visit. Thank you for the great rating.

10/10 Eccellente

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a kitchen...roomy
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Management, il giorno 4 mag 2024
Kimberly, thank you for your recent visit. We appreciate your rating and feedback. We hope to see you soon.

10/10 Eccellente

Nakia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located in a area that is very convenient and has great dining options
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Management, il giorno 4 mag 2024
Nakia, we are glad to hear that your stay met your expectations. We appreciate your feedback and hope you will return soon.

10/10 Eccellente

Katie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall great experience! Strong smell of weed that was awful right as you entered the doors of the hotel that was of putting.
Soggiorno di 1 notte a marzo 2024
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Katie. Thank you for sharing your experience at Home2 Suites by Hilton Phoenix Avondale. We're glad to hear that you had an overall great experience during your stay.

8/10 Buono

Cristy

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Management, il giorno 4 mag 2024
Cristy, we appreciate your time to rate your recent stay with us. We want to thank you for choosing us and we hope to see you when your travels bring you back to the area.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We'll stay at a Home2 again.
Soggiorno di 1 notte a marzo 2024
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Stephen. Thank you for sharing your feedback! We're thrilled to hear that you had a positive experience at Home2 Suites by Hilton Phoenix Avondale and that you plan to stay with us again in the future.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another fantastic stay! If you have any specific preferences for your next visit, please don't hesitate to let us know. Thank you for choosing Home2 Suites by Hilton.

10/10 Eccellente

Chanthou

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Walkable to good restaurants nearby. Hot breakfast has a good spread. Hotel was clean and pleasant to stay at.
Soggiorno di 1 notte a marzo 2024
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Chanthou. Thank you for sharing your experience at Home2 Suites by Hilton Phoenix Avondale! We're delighted to hear that you enjoyed our great location, within walking distance of good restaurants nearby. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing Home2 Suites by Hilton Phoenix Avondale!

8/10 Buono

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only issue was that the dead bolt on the room door did not work. We Let the front desk know who offered to have staff look/fix at it in the morning. The area was safe so it wasn’t worrisome. Lots of food options in the area and stores for shopping. Free breakfast was great. Very clean and would use again.
Soggiorno di 2 notti a marzo 2024
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Stephen. Thank you for sharing your experience at Home2 Suites by Hilton Phoenix Avondale. We're glad to hear that overall, you had a positive stay with us. We apologize for the inconvenience you experienced with the deadbolt on your room door. Your safety and security are our top priorities, and we appreciate you bringing this to our attention.

10/10 Eccellente

Stacy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful from the check in to the checkout. Great location, great staff, well stocked breakfast bar and loved the drink bar all day!
Soggiorno di 1 notte a marzo 2024
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Stacy. Thank you for sharing your wonderful experience at Home2 Suites by Hilton Phoenix Avondale! We're thrilled to hear that you had a fantastic stay from check-in to checkout. Providing exceptional service and amenities is our top priority, and we're delighted that our staff, location, and breakfast options exceeded your expectations. We appreciate your kind words and hope to welcome you back for another memorable stay in the future. Thank you for choosing Home2 Suites by Hilton Phoenix Avondale!

10/10 Eccellente

Manuel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpio y muy conveniente
Soggiorno di 1 notte a febbraio 2024
Risposta di Leonardo Ch., il giorno 27 feb 2024
Estimado Manuel. ¡Gracias por compartir tu experiencia positiva en Home2 Suites by Hilton Phoenix Avondale! Nos alegra saber que encontraste el hotel muy limpio y conveniente. Mantener un ambiente limpio es una prioridad para nosotros, y es genial saber que cumplimos con tus expectativas en ese aspecto. Agradecemos tu elección de Home2 Suites by Hilton Phoenix Avondale y esperamos servirte nuevamente en tus futuros viajes.

10/10 Eccellente

Onekia

Soggiorno di 1 notte a settembre 2023
Risposta di Leonardo Ch., il giorno 28 mar 2024
Dear Onekia. Thank you for rating your stay at Home2 Suites by Hilton Phoenix Avondale with a perfect score of 5/5 stars! We're delighted to see that you had an excellent experience with us.

8/10 Buono

JOSEF

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Leonardo Ch., il giorno 27 feb 2024
Dear Josef. Thank you for taking the time to provide feedback on your recent stay at Home2 Suites by Hilton Phoenix Avondale, and for rating us 8/10. We appreciate your input and are glad to hear that overall, your experience was positive.

6/10 Soddisfacente

Dianna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
The beds were so uncomfortable., also if you do sleep on side of freeway you will hear the noise. The breakfast was not good at all. But it was very clean..
Soggiorno di 1 notte a gennaio 2024
Risposta di Leonardo Ch., il giorno 27 feb 2024
Dear Dianna. Thank you for taking the time to share your feedback about your recent stay. We genuinely appreciate your input, and we're sorry to hear that your experience didn't meet all your expectations. We value your input and hope to have the opportunity to better serve you in the future. Thank you for choosing our hotel, and we appreciate your understanding.

10/10 Eccellente

Weilin

Soggiorno di 2 notti a gennaio 2024
Risposta di Leonardo Ch., il giorno 27 feb 2024
Dear Weilin. We're absolutely thrilled to receive your 10/10 stars rating for your stay at Home2 Suites by Hilton Phoenix Avondale! While we appreciate the positive feedback, we would love to hear more about what specifically made your experience exceptional. Whether it's the comfortable accommodations, friendly staff, or any other noteworthy aspects, your insights can help us continue to provide outstanding service to all our guests.

10/10 Eccellente

Gabriella

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. Everything was clean and the staff was very helpful. I would definitely stay here again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Gabriella. Thank you for sharing your positive experience! We're thrilled to hear that Home2 Suites by Hilton Phoenix Avondale was a great place for your stay. It's wonderful that everything was clean, and our staff was very helpful. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable to us!

6/10 Soddisfacente

Hermes

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice but loud room
Nice, clean and comfortable bedroom. The breakfast its also a plus. On the other hand, our room was facing the highway and was very loud (try to get a room on the other side). Additionally, there are a few Blink level two electric car chargers on the parking lot (paid separately) that, unfortunately, weren’t working during my stay (probably not the hotel fault).
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Hermes. Thank you for sharing your detailed feedback about your stay. We're pleased to hear that you found the bedroom nice, clean, and comfortable, and that you enjoyed the breakfast offerings. I apologize for the inconvenience caused by the noise from the highway; we understand how important a peaceful environment is for our guests. Your suggestion to request a room on the other side is valuable, and we'll do our best to accommodate such preferences in the future. Your feedback is important to us, and we hope to have the opportunity to welcome you back for a more seamless stay.

10/10 Eccellente

Joaquin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Joaquin. Thank you for sharing your perfect 5/5 stars rating for Home2 Suites by Hilton Phoenix Avondale! We're delighted to hear about your positive experience. If there are specific aspects of your stay that stood out or if there's anything you'd like to highlight, please feel free to let us know. Your feedback is important, and we look forward to the pleasure of hosting you again for another exceptional stay!

10/10 Eccellente

Jessica

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Staff is always amazing, some issues with the bathroom lights but overall great stay, team is great
Soggiorno di 1 notte a gennaio 2024
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Jessica. Thank you for your feedback! We're delighted to hear that our staff at Home2 Suites by Hilton Phoenix Avondale has consistently provided amazing service. We apologize for any inconvenience regarding the bathroom lights, and we appreciate your understanding. It's wonderful to know that despite this issue, you had a great overall stay and found the team to be excellent.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Guest. Thank you for giving Home2 Suites by Hilton Phoenix Avondale a perfect 10/10 stars rating! We're thrilled to see that you had an excellent experience during your stay. If you ever have specific feedback or if there's anything you'd like to share about what made your stay outstanding, please feel free to let us know. We appreciate your top rating and look forward to hosting you again for another fantastic stay in the future!

10/10 Eccellente

Elvira

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tolle Unterkunft, wir kommen gerne wieder. Beim Frühstück eine große Auswahl, kein Plastikgeschirr. Die Zimmer sehr groß, die Betten gemütlich. Poll nicht beheizt.
Soggiorno di 1 notte a gennaio 2024
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Elvira. Thank you for the fantastic review! We're thrilled to hear that you had an amazing and clean room experience at Home2 Suites by Hilton Phoenix Avondale.

6/10 Soddisfacente

Brandi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
An okay stay
Front desk staff wasn't the most welcoming. When asking questions she was very short with replies. Also, it's 2023, when someone hands you their card or license you hand it back. Placing it on the counter is considered rude. Aside from that, it's a very nice area with lots to do.
Soggiorno di 2 notti a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Brandi. Thank you for taking the time to share your experience, and we appreciate your honest feedback. We take guest feedback seriously, and I will make sure to address this with our front desk team to ensure that all guests receive courteous and attentive service. We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Eccellente

Enrique

Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Enrique. We're overjoyed to receive your 5/5 stars review for Home2 Suites by Hilton Phoenix Avondale! Your positive rating is truly appreciated. If there are specific aspects of your stay that you found exceptional or if there's anything else you'd like to share about your experience, we'd love to hear more. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for another outstanding stay in the future!

10/10 Eccellente

Francisco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Si vas al estadio cerca y fácil de llegar
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Estimado Francisco. ¡Gracias por compartir tu experiencia! Nos complace saber que Home2 Suites by Hilton Phoenix Avondale está cerca y es fácil de llegar al estadio. Esperamos que hayas disfrutado de tu estancia y que hayas encontrado conveniente la ubicación en relación con tus actividades en el estadio. Si hay algo más que te gustaría destacar o si tienes alguna sugerencia, no dudes en hacérnoslo saber. ¡Esperamos darte la bienvenida nuevamente en el futuro!

10/10 Eccellente

Mike

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome rooms
Amazing, clean room. Absolutely recommend!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Mike. Thank you for the fantastic review! We're thrilled to hear that you had an amazing and clean room experience at Home2 Suites by Hilton Phoenix Avondale. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive feedback. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Eccellente

Alejandro

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El personal es bueno
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Estimado Alejandro. ¡Gracias por compartir tu opinión! Nos alegra saber que tu experiencia con el personal en Home2 Suites by Hilton Phoenix Avondale fue positiva. Brindar un buen servicio es una de nuestras principales prioridades, y apreciamos tus comentarios. Si hay algo en particular que te gustaría destacar o si hay más detalles que te gustaría compartir sobre tu estancia, no dudes en hacérnoslo saber. Agradecemos tu revisión y esperamos poder darte la bienvenida nuevamente en el futuro.

10/10 Eccellente

Ángela

Soggiorno di 3 notti a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Angela. Wow! A perfect 10/10 stars rating for Home2 Suites by Hilton Phoenix Avondale – thank you! We're thrilled to hear that your experience was exceptional. If there are any specific highlights or aspects of your stay that you'd like to share in the future, feel free to let us know. Your feedback is valuable, and we look forward to the pleasure of hosting you again for another stellar stay!

10/10 Eccellente

Nadia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ur staff was very good
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Nadia. Thank you for sharing your feedback! We're thrilled to hear that you had a positive experience with our staff at Home2 Suites by Hilton Phoenix Avondale. Providing excellent service is a top priority, and we're glad to know that the team contributed to your satisfaction. If there's anything specific you'd like to highlight or if there are additional details you'd like to share about your stay, feel free to let us know. We appreciate your review and look forward to welcoming you back in the future!

10/10 Eccellente

JAZMIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would definitely stay here again
Soggiorno di 2 notti a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Jazmin. We're delighted to hear that you had a positive experience at Home2 Suites by Hilton Phoenix Avondale and that you would choose to stay here again! Your satisfaction is our top priority, and we appreciate your feedback. If there are any specific aspects of your stay that you particularly enjoyed or if there's anything else you'd like to share, feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 Eccellente

Silvio, Buckeye

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Silvio. Fantastic news! A 5/5 stars review for Home2 Suites by Hilton Phoenix Avondale is greatly appreciated. We're delighted that you had such a positive experience. If there are specific aspects or features that stood out to you during your stay, we'd love to hear more about it. Your feedback is invaluable, and we look forward to the opportunity to host you again for another wonderful stay in the future!

10/10 Eccellente

Pam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean place. Easy access to the places we wanted to go. A lot of shopping and eating places close by.
Soggiorno di 3 notti a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Pam. Thank you for taking the time to share your positive experience at Home2 Suites by Hilton Phoenix Avondale! We're thrilled to hear that you found the place very clean and that it offered easy access to the places you wanted to visit. It's fantastic that there are plenty of shopping and dining options in close proximity, making your stay even more convenient.

10/10 Eccellente

Diane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very accommodating
We stay here frequently and almost always see different stuff at the front desk. This time the three staff members we interacted with were super friendly and super helpful. We had a toddler that was sick and they were super accommodating and even let us check out late after coming back from the Phoenix Children’s Hospital. The room was clean and they had everything we needed for our little family. They even gave us some waters and snacks for being Hilton honors members in a cute little bag. The only bad thing was when we pulled out the sofa bed. There was a dirty sheet still on it with something smeared on it, and a wrapper of some sort. I could see how that could be overlooked if the couch had been put back in place with the sheets. But everything else was wonderful.
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Diane. Thank you for sharing your experience at Home2 Suites by Hilton Phoenix Avondale. We truly appreciate your loyalty and are delighted to hear that the three staff members you interacted with were super friendly and helpful. It's heartening to know that they were accommodating during a challenging time with your sick toddler and allowed a late check-out after visiting the Phoenix Children’s Hospital.

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Maria. Thank you for taking the time to give a perfect 5/5 stars rating for your stay at Home2 Suites by Hilton Phoenix Avondale! We're thrilled that your experience met or exceeded your expectations. If you ever have specific feedback or if there's anything you'd like to share about your stay in the future, feel free to let us know. We appreciate your positive rating and look forward to hosting you again for another outstanding stay!

10/10 Eccellente

Susana, Palmdale

Soggiorno di 1 notte a novembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Susana. We're absolutely thrilled to receive a 5/5 stars rating for your stay at Home2 Suites by Hilton Phoenix Avondale! Your positive feedback is truly appreciated. If there are specific reasons or memorable moments that made your stay outstanding, we would love to hear more about it. Your insights are valuable, and we look forward to the opportunity to host you again for another fantastic experience in the future!

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Daniel. Thank you for awarding Home2 Suites by Hilton Phoenix Avondale a perfect 5/5 stars! We're thrilled that your stay met your expectations. If there are any specific aspects or highlights of your experience that you'd like to share or if there's anything else you'd like assistance with, feel free to let us know. We appreciate your positive feedback and look forward to hosting you again for another excellent stay!

10/10 Eccellente

Nichole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed here for 2 nights while we were visiting family and attending a concert. It was very comfortable and clean. Had lots of things to do in the area and easy to get around.
Soggiorno di 2 notti a novembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Nichole. Thank you for taking the time to share your positive experience at Home2 Suites by Hilton Phoenix Avondale! We're delighted to hear that your two-night stay was comfortable and that you found the hotel to be clean. It's great to know that the location provided easy access to various activities in the area and that you found it convenient to get around.

6/10 Soddisfacente

Eunice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The hotel itself was really good. My in laws stayed in one room and they didn't have any complaints. Me, my husband and my mom stayed in another room and I have some complaints. We only had hand towels, not even one shower towel. There was no shampoo and we only had one package of coffee. So, I was disappointed. The room itself is very comfortable and the breakfast was good. But not having those 3 basic things was a bummer.
Soggiorno di 1 notte a novembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Eunice. Thank you for sharing your detailed feedback about your stay at the hotel. We appreciate hearing both the positive aspects and areas where we fell short of expectations. I apologize for the inconvenience regarding the lack of shower towels, shampoo, and an adequate supply of coffee in your room. Your experience does not align with our usual standards, and we take this feedback seriously. We value your feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 Buono

Jose

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Leonardo Ch., il giorno 24 gen 2024
Dear Jose. Thank you for taking the time to leave a 4/5 stars review for Home2 Suites by Hilton Phoenix Avondale. We appreciate your feedback, and we're glad to hear that your overall experience was positive. If there are specific areas where you feel we can improve or if you have any additional comments in the future, please feel free to share. Your insights are valuable, and we hope to have the opportunity to enhance your experience on your next visit.

10/10 Eccellente

Marla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was clean, clean smelling and inviting.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Shelly, Puyallup

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The property itself is good, but the noise levels are terrible. Nothing can be done about the highway right outside, but the staff could care less about the noise levels in thier facility. The running above us was horrible and didn't stop until after midnight. It started again at 6am. The noise up and down the halls was terrible. Couldn't wait to leave. We didn't even bother to complain because the desk clerk made it very clear that she doesn't care about anything so hurry and go away so she can get back to her phone. The room was nice and newer. The bed was comfortable. The TV had streaks and fingerprints all over it. How exactly does someone do that? Its a good little stop for a night and get no sleep kind of place. Good luck.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and breakfast
The location was great with many restaurants nearby. The included breakfast was one of the best that I ever had. There were a significant amount of options and the staff stayed on top of filling everything and keeping it clean. The room was a good size. The Rt. 10 Freeway is near the hotel so you could possibly hear a little but it wasn't a problem for us. The pool was nice but we didn't have the chance to use it.
Soggiorno di 3 notti a novembre 2023

8/10 Buono

Donna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023

6/10 Soddisfacente

Celida

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Tina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property to stay at. Definitely would recommend to anybody who needs a place in Phoenix. Can’t wait to go back again.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

silvia, el monte

Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Shonna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My only complaint would be water pressure in shower. That is minor I’m comparing. It was an ex room and the staff was very kind
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Christina

Soggiorno di 1 notte a ottobre 2023