2/10 Terribile
Pierluigi
Viaggio con la famiglia
5 gen 2026
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As a very frequent flier i can tell the quality/price ratio of this hotel is one of the worst I ever experienced. 2 times out of 3 there was no one at the reception. Even to check-in we had to look for someone. The “restaurant”, if you can call it like that, closes at 18.00! And there is no room service after fhat time. There is not even a vending machine if you need a bottle of water. I had to insist to have a second key for our room (apparently going against the hotel “policy”) just not to have to shut all the lights off and the airco or disturb my wife while she was showering and I had go go out. We stayed three nights and they never withdrew the garbage (by the way there was no garbage bin nor bags and we had to use some from grocery) despite telling every morning. I left laundry to wash and was told I would get it the next morning. Guess what? It took two days to get it back and only after my complain! By the way it was not delivered in the room. I had to pick it up myself at reception. TV was a smart one but disconnected from internet so we had few options to watch! No Prime no Netflix possible. Every time I told them to fix it they said “tomorrow we will fix”. Guess what, they never did. Pictures on the web and expedia show bungalow like accomodations. Don’t be fooled. You won’t sleep there. The Villas are not part of the hotel. You will sleep in an anonymous buidling badly maintained. To conclude, personnel speaks por english making any conversation painful.
Pierluigi
Soggiorno di 4 notti a gennaio 2026
