“Staying at Ginger Hotel was, without a shadow of a doubt, one of the most stressful, frustrating, and deeply unpleasant accommodation experiences I have ever endured. When booking a room at a established chain brand like Ginger—a hotel operating under the umbrella of IHCL—one reasonably expects a reliable baseline of hygiene, functional amenities, and standard hospitality ethics. Unfortunately, my recent stay proved to be an absolute nightmare from start to finish, characterized by severe...
“IL PERSONALE LASCIAVA IN ATTESA MOLTO TEMPO E CON MODI MOLTO SGARBATI (SOPRATTUTTO LE RAGHAZZE MENTRE IL MANAGER ERA MOLTO PIU' PROFESSIONALE MA MENO PRESENTE)”
“Hot water not working….
Stains and dirt on bathroom towels
Stains and marks on bed cover and quilt
Reported the issue to Front desk, no action taken!!!”
“Visited Ginger Thane and honestly, the experience was quite disappointing.
The property is just a small building and does not feel like what we expected from a well-known brand like Ginger. The rooms are very small and there is no view from the room. Valet parking is also not available.
Room amenities are extremely basic—only water, a tea/coffee maker, soap, and towels. Nothing more. The bed linen was also not clean, which was disappointing.
The staff was okay and reasonably cooperative, but...
“I have stayed at this hotel many times and have been a regular guest, visiting almost every month. The staff and manager are always helpful and responsive.
During this stay, the Wi-Fi in my room was not working, but it was fixed quickly. Room service also forgot one of my orders, and I had to follow up after waiting for an hour.
However, my biggest concern is the early morning noise. For three consecutive days, loud local music started at around 5:50 a.m. This seriously affected my sleep,...
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