2/10 Terribile
Elizabeth
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
6 gen 2026
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The family suites were very spacious for our group of 6 (4 adults and 2 kids). That is all the positives to say. The adjoining rooms, neither had extra bedding for the sleeper sofas, in which we would obviously need with our traveling group. First morning, took shower and no body wash in the shower. No biggie; jumped out and used my own. Went to dry off, and got two towels (one for my hair and one for my body). The towels were folded nicely under the sink. When I separated the two towels; there was an abundance of dark, curly hairs. I called for my husband who went to the front desk. They had no extra towels for me to use and did not understand the problem. I used my niece’s towel to dry off.
It wasn’t until we were gone that we got replacement towels. The pillows and sleeper sofas have stains on them. No extra bedding or pillow cases. The breakfast is not great. Don’t waste your time with this! Watery eggs, not enough food for the amount of guests. The bananas are cut in half to portion them out. Not to mention, management is not onsite for additional issues we encountered. We have stayed here a few times before and will not be back. We watched two families deal with stolen items while they stayed. Watched the so called “housekeeping” (young man) look like he cleaned our rooms. He left the room 2-3 times while cleaning and never came back with anything to stock or clean with. Staff are shady! Will not stay again.
Elizabeth
Soggiorno di 2 notti a gennaio 2026
