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Recensioni per Kwa Maritane Bush Lodge

4 out of 5
Kwa Maritane Bush Lodge
Pilanesberg National Park, Pilanesberg National Park, North West

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 231 su 419 recensioni" "
Valutazione di 8 - Buono. 136 su 419 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 419 recensioni" "
Valutazione di 4 - Scarso. 9 su 419 recensioni" "
Valutazione di 2 - Terribile. 4 su 419 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

9,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Fabrizio

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Mi è piaciuta la piscina e il buffet del ristorante
Soggiorno di 2 notti a ottobre 2022
Risposta di Wandile Ngxesha , il giorno 25 nov 2022
Dear FabrizioI am delighted to see that you were able to have such a wonderful time with us here at Kwa Maritane. Thank you for the feedback, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Ottima struttura per i bambini, i Safari sono stati fantastici, il cibo ottimo e la struttura si trova in un parco magnifico. Alcuni appunti: il primo Safari lo abbiamo fatto sotto un’acqua torrenziale e nessuno ci ha dato dei poncho o ci ha avvertito di ciò che ci aspettava. Non tutto il personale è stato cordiale, ma nel complesso è stata un’ottima esperienza
Soggiorno di 1 notte a gennaio 2019
Risposta di Wandile, il giorno 5 gen 2019
Dear Anonymous Thank You for taking your time to write this review. We are elated to see that you enjoyed our food, the facilities and the overall ambience of our Lodge. We have taken your suggestion of panchos into consideration and we appreciate the suggestion greatly as they will help us in giving our guest a memorable experience with us Kind Regards Kwa Maritane Management Team

8/10 Buono

Barbara, Cagliari, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
La natura al primo posto
E' immerso nella natura, si mangia bene e i safari sono ben organizzati.

8/10 Buono

Maria, genova

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo Kwa Maritane Bush Lodge - Pillanesberg: Albergo bellisimo con safari eccezionali
Albergo splendido. Servizi safari eccezionali! Lo staff è variabile: alcuni molto gentili altri molto annoiati!.... Alcune camere sono molto lontane dai servizi principali (restaurante, bar, reception).

10/10 Eccellente

Pascal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Eyablissement très bien situé avec des offres très complètes
Soggiorno di 2 notti a maggio 2024
Risposta di Wandile Ngxesha , il giorno 14 mag 2024
Dear Pascal,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Nazafarin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The luxury rooms are amazing. Staff were helpful and nice
Soggiorno di 2 notti ad aprile 2024
Risposta di Wandile Ngxesha , il giorno 14 mag 2024
Dear Nazafarin,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Carolina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed a 4 night stay at this fantastic lodge. We had 4 game drives included and had a choice of either early morning or late afternoon drives. We were lucky enough to see eliphants, lions, rhinos, cheetas, hippos, crocodiles and a miltitude of other animals. The breakfast and dinner options were suberb!! The staff was amazing!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Wandile Ngxesha , il giorno 14 mag 2024
Dear Carolina,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Holger

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super Preisleistungsverhältnis, da Früstück, Abendessen und 1 Safari pro Tag bereits im Preis inbegriffen, tolles Essen mit extrem viel Auswahl, die Zimmer sind ausreichend gross, es gibt ein Spa, die Tiere kommen teilweise bis direkt ans Hotel ( es gibt einen extra Bereich ca 200 m vom Hotel entfernt um Tiere an einer Wasserstelle beobachten zu können), es gibt einen Spielplatz und extra Poolbereich für Kinder, einen Minigolfplatz, etc.Alles in allem absolut empfehlenswert, da man neben Safaris auch ins nahe gelegene Sun City/Valley of Waves fahren kann.
Soggiorno di 2 notti ad aprile 2024
Risposta di Wandile Ngxesha , il giorno 14 mag 2024
Dear Holger,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Roxanne

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place for a family holiday.
Soggiorno di 3 notti a marzo 2024
Risposta di Wandile Ngxesha , il giorno 14 mag 2024
Dear Roxanne,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Heiko, SIMPSONVILLE

Soggiorno di 1 notte a marzo 2024
Risposta di Wandile Ngxesha, il giorno 14 mag 2024
Dear Heiko,We truly value all feedback received from our esteemed guests!Thank you for rating us 5 out of 5.I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Guest Relations Manager

8/10 Buono

sengul

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Seul bémol Virginia mitant à la réception. Pas chaleureuse et pas cordiale du tout
Soggiorno di 4 notti a febbraio 2024
Risposta di Wandile Ngxesha , il giorno 5 mar 2024
Dear Sengul,We sincerely appreciate you for sharing your feedback with us. It means a lot to us. I have duly acknowledged your comment regarding your interaction with Virgina, our receptionist. Our front office manager will thoroughly investigate the matter and take appropriate action. At our establishment, we take immense pride in providing exceptional service and ensuring a delightful experience for our guests. However, when we fall short, we always strive to rectify the situation with utmost integrity. Thank you once again for bringing this to our attention.Best regards,Wandile NgxeshaGuest Relations Manager

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Other than the water being contaminated from what might have been a water-main break that turned the water brown and acidic in taste. Overall, it was a positive experience. We were a little disappointed in the number of animals we saw on the one day that we went out on safari. My understanding is that there are usually more. The bed was a bit extra firm. The food was great, the staff was great.
Soggiorno di 1 notte a febbraio 2024
Risposta di Wandile Ngxesha , il giorno 29 feb 2024
Dear John,We would like to express our gratitude for taking the time to respond to our online questionnaire. The feedback we receive from our esteemed guests holds great importance to us!I am delighted to hear that you had an exceptional experience at Kwa Maritane. We have duly noted your comment regarding the water. It is important to mention that the temporary water issue was a result of the municipality repairing a pipe outside, and we had to rely on the water supply they provided. We appreciate you sharing your feedback, and we eagerly look forward to your next visit to Kwa Maritane.Warm regards,Wandile NgxeshaGuest Relations Manager

6/10 Soddisfacente

Val

Mi è piaciuto: Pulizia e personale e servizio
Average stay
Facilities great but room comfort not was expected
Soggiorno di 2 notti a febbraio 2024
Risposta di Wandile Ngxesha , il giorno 20 feb 2024
Dear Val,We want to express our gratitude for your valuable feedback. We truly appreciate the time you have taken to share your thoughts with us.I have carefully considered your comment regarding the comfort of your room. and please you can let me know which aspect of our rooms was not comfortable. We take great pride in delivering exceptional service and ensuring a memorable experience for our guests. However, we also recognize that there may be instances where we fall short. In such cases, we always strive to act with integrity and resolve issues promptly and effectively.With warm regards, Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Juliana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Foi simplesmente incrível. O hotel tem uma excelente estrutura. A internet funciona bem, porém tem limite, entao nao fique fazendo download.. no mais tudo ok!
Soggiorno di 3 notti a febbraio 2024
Risposta di Wandile Ngxesha , il giorno 17 feb 2024
Dear Juliana, I wanted to take a moment to thank you for your feedback on Expedia. We truly appreciate receiving feedback from our esteemed guests and are grateful for your input. I am thrilled to hear that you had a wonderful time during your stay with us at Kwa Maritane. Your feedback is invaluable, and we are all looking forward to welcoming you back to our resort soon. Thank you again for choosing Kwa Maritane, and please do not hesitate to contact us if you have any questions or concerns. Best regards, Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Mohammed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly staff, great location
Extremely Friendly staff, amazing views and excellent value for money.
Soggiorno di 2 notti a febbraio 2024
Risposta di Wandile Ngxesha , il giorno 17 feb 2024
Dear Mohammed, I wanted to take a moment to thank you for your feedback on Expedia. We truly appreciate receiving feedback from our esteemed guests and are grateful for your input. I am thrilled to hear that you had a wonderful time during your stay with us at Kwa Maritane. Your feedback is invaluable, and we are all looking forward to welcoming you back to our resort soon. Thank you again for choosing Kwa Maritane, and please do not hesitate to contact us if you have any questions or concerns. Best regards, Wandile Ngxesha Guest Relations Manager

8/10 Buono

Andreas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect for watching the wildlife. Staff very friendly, food spread exceptional. Slight discrepancy between what Expedia offered and what we received at Kwa Maritane, but only a slight difference.
Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 17 feb 2024
Dear Andreas, I wanted to take a moment to thank you for your feedback on Expedia. We truly appreciate receiving feedback from our esteemed guests and are grateful for your input. I am thrilled to hear that you had a wonderful time during your stay with us at Kwa Maritane. Your feedback is invaluable, and we are all looking forward to welcoming you back to our resort soon. Thank you again for choosing Kwa Maritane, and please do not hesitate to contact us if you have any questions or concerns. Best regards, Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Marion

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 29 gen 2024
Dear Marion, Thank you for taking the time to provide us with feedback. We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback, and we look forward to welcoming you back to Kwa Maritane Bush Lodge. Best regards, Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

xavier

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 24 gen 2024
Dear Xavier Thank you for rating us 10 out of 10.We are delighted you enjoyed your stay with us, and we look forward to having you back.Best regards, Kwa Maritane Management Team

8/10 Buono

Jaime

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was nice place
Soggiorno di 3 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 26 gen 2024
Dear Jaime Thank you for your feedback and for rating us 4 out of 5. We are delighted you enjoyed your stay with us. We're looking forward to welcoming you back to Kwa Maritane soon.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, food and service
Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Paul,Thank you for taking the time to provide us with feedback and rate us 5-5We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Desmond

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Mr. Desmond,Thank you for taking the time to provide us with feedback and rate us 10-10We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Lu

Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Lu,Thank you for taking the time to provide us with feedback and rate us 10-10We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Clare

Soggiorno di 2 notti a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 29 gen 2024
Dear Clare, Thank you for taking the time to provide us with feedback. We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback, and we look forward to welcoming you back to Kwa Maritane Bush Lodge. Best regards, Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Justin,Thank you for taking the time to provide us with feedback and rate us 10-10We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Jillian

Great food, good location and very good game guides
Soggiorno di 3 notti a dicembre 2023
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Jillian,Thank you for taking the time to provide us with feedback and rate us 5-5We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Jamie

Soggiorno di 4 notti a dicembre 2023
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Jamie,Thank you for taking the time to provide us with feedback and rate us 10-10We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

8/10 Buono

maryam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
1-Safari included hotel best surprise 2-hotel has a hidden shelter for watching animal 3-check out time 10 am it not acceptable 4- they dont accept other currency as USD just Rand
Soggiorno di 2 notti a dicembre 2023
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Maryam,Thank you for taking the time to provide us with feedback and rate us 4-5. Unfortunately, our check-out time is at 10 am, however, guests can request a late checkout. We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Soo

Mi è piaciuto: Servizi
This is a very special property: located in the Pilansburg Game Reserve, the Kwa Maritane delivers on all levels: very attentive and friendly staff, clean facilities, good food, wonderful game drives, and the highlight was watching the elephants ‘close up’ at the waterhole right next to the restaurant. What a great experience!
Soggiorno di 3 notti a dicembre 2023
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Soo,Thank you for taking the time to provide us with feedback and rate us 5-5We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

10/10 Eccellente

Oliver

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Wandile Ngxesha , il giorno 17 gen 2024
Dear Oliver,Thank you for taking the time to provide us with feedback and rate us 10-10We are delighted that you enjoyed your stay with us. Thank you for your valuable feedback and we look forward to welcoming you back to Kwa Maritane Bush Lodge.Best regards,Kwa Maritane Management Team

8/10 Buono

jean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Wandile Ngxesha, il giorno 6 nov 2023
Dear JeanThank you for taking the time to rate us 8 out of 10. Kind regards, Kwa Maritane Management Team

10/10 Eccellente

Huw

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding Lodge
A wonderful place to stay to explore the Pilanesberg. The staff were amazing, the food delicious and everything was available to enable to relax. We will definitely go back!
Soggiorno di 4 notti a ottobre 2023
Risposta di Wandile Ngxesha , il giorno 6 nov 2023
Hello Huw, Thank you for your feedback. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back soon. Best regards, The Kwa Maritane Management Team

8/10 Buono

TRACEY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Wandile Ngxesha , il giorno 6 nov 2023
Dear TraceyThank you for taking the time to rate us 4 out of 5. Kind regards, Kwa Maritane Management Team

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr gepflegte Lodge in schöner Umgebung
Soggiorno di 2 notti a settembre 2023
Risposta di Wandile Ngxesha , il giorno 6 nov 2023
Dear MichealThank you for taking the time to rate us 10 out of 10. Kind regards, Kwa Maritane Management Team

10/10 Eccellente

Matthew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Wandile Ngxesha , il giorno 25 set 2023
Dear Matthew We sincerely appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 10 out of 10.Warm regards,Kwa Maritane Management Team

10/10 Eccellente

Bonnie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The whole experience is terrific!!!
Soggiorno di 3 notti ad agosto 2023
Risposta di Wandile Ngxesha , il giorno 25 set 2023
Dear BonnieWe sincerely appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 5 out of 5.Warm regards,Kwa Maritane Management Team

6/10 Soddisfacente

Ramesh

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Terrible Staff rude and demanding for more tips, complaint to reception but didn't bother to contact me back.
Soggiorno di 1 notte ad agosto 2023
Risposta di Wandile Ngxesha , il giorno 25 set 2023
Dear Ramesh,I want to express my deep concern and the undivided attention that I have given to the comments that you have made. It is with utmost sincerity and dedication that I assure you that the management team is fully committed to implementing appropriate and effective corrective measures in order to effectively address the issue that has been brought to our attention. We understand the gravity and importance of this matter and we want to assure you that it will be dealt with in a timely and efficient manner.With the highest level of professionalism and dedication, I, Wandile Ngxesha, as the Guest Relations Manager, would like to extend my heartfelt gratitude for bringing this matter to our attention. We value your feedback and take it very seriously as we strive to continuously improve our services and ensure the utmost satisfaction for all our valued guests.Our esteemed management team has carefully considered your comments and we are fully aware of the impact it may have on our esteemed guests and the overall reputation of our establishment. Rest assured, we have already commenced a thorough analysis and investigation of the issue at hand, in order to identify the root cause and develop a comprehensive plan to rectify and prevent any recurrence of such problems in the future.We understand that your satisfaction is of utmost importance and we genuinely apologize for any inconvenience or dissatisfaction caused as a result of the matter in question. Please be assured that we will do everything in our power to resolve this issue and ensure that you have a positive and memorable experience with us. We value your patronage and we are committed to providing you with the highest level of service excellence.In conclusion, please accept my sincerest apologies for any inconvenience or disappointment caused, and know that your feedback is invaluable to us. We greatly appreciate your patience and understanding as we work diligently to address this issue. If there are any further concerns or queries, please do not hesitate to contact me directly. Your satisfaction is our utmost priority and we are committed to resolving this matter to your complete satisfaction.Warmest regards,Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Amar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a giugno 2023
Risposta di Wandile Ngxesha, il giorno 27 nov 2023
Dear AmarWe appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 5 out of 5.Warm regards,Kwa Maritane Management Team

10/10 Eccellente

Stella

Soggiorno di 2 notti a giugno 2023
Risposta di Wandile Ngxesha , il giorno 27 nov 2023
Dear Stella We appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 10 out of 10.Warm regards,Kwa Maritane Management Team

8/10 Buono

Erin

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We loved our stay at Kwa Maritane. The food, rooms, services and game drives were amazing and would highly recommend. The only downside was we had booked on a Boma dinner for the Wednesday night, which is subject to numbers. We were informed there were not enough numbers and it was not going ahead. This was disappointing but understandable. However, when we were on that evening game drive, a family next to us said how excited they were for the boma dinner and were picked up for it at the end of the drive. When back at the hotel, that family shared photos of the boma with us, which looked amazing. We spoke to the reception staff, who continued to claim the boma did not go ahead despite us knowing of another family who were on it. That was the only frustration in the trip. Would still highly recommend this hotel for the Pilanesberg safari experience.
Soggiorno di 3 notti a maggio 2023
Risposta di Wandile Ngxesha , il giorno 12 giu 2023
Dear Erin Thank you for the feedback. I have taken note of your feedback. Please allow me to investigate what happened here and why you were provided with contradicting information.Warm regards Wandile Ngxesha Guest Relations Manager

10/10 Eccellente

Petrus V

Soggiorno di 3 notti ad aprile 2023
Risposta di Wandile Ngxesha , il giorno 31 mag 2023
Dear Petrus VThank you for taking the time to rate us 5 out of 5. We appreciate your feedback, and we look forward to having you stay with us again.Kind regards,Kwa Maritane Management Team

10/10 Eccellente

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Lodge and services
We had a really lovely time with our kids 8 and 11 as this was their first bush experience. And was everything we had hoped it to be and more.
Soggiorno di 3 notti a marzo 2023
Risposta di Wandile Ngxesha , il giorno 31 mag 2023
Dear Thomas We truly value all feedback received from our esteemed guests!I am delighted to see that you were able to have such a wonderful time with us here at Kwa Maritane. Thank you for the feedback, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsWandile Ngxesha Kwa Maritane Management Team

8/10 Buono

Bridget, Ibadan

Soggiorno di 2 notti a marzo 2023
Risposta di Wandile Ngxesha , il giorno 27 nov 2023
Dear BridgetWe appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 4 out of 5.Warm regards,Kwa Maritane Management Team

10/10 Eccellente

Jannie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly staff, top sevice, beautiful place, great food... All and all everything was excellent..
Soggiorno di 1 notte a marzo 2023
Risposta di Wandile Ngxesha , il giorno 22 mar 2023
Dear Jannie Thank you for taking the time to share your excellent experience with us at Kwa Maritane Bush Lodge. We're happy you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards, Kwa Maritane Management Team

10/10 Eccellente

Michelle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay at Kwa Maritane. The rooms are beautiful and clean, the food was excellent and the staff friendly and helpful. Only downside was the guided game drive. Trucks carry up to 22 people, we preferred the self drive option around the game park where we could take our time, stop when we wanted to and not struggle to see animals and birds through other guests on the truck!
Soggiorno di 2 notti a marzo 2023
Risposta di Wandile Ngxesha , il giorno 18 mar 2023
Dear MichelleI am delighted to see that you enjoyed your stay with us in our beautiful rooms with excellent food and a helpful Kwa Maritane team. Thank you for your feedback and I look forward to welcoming you back to Kwa Maritane Bush Lodge.Kind regardsWandile Ngxesha Guest Relations Manager

8/10 Buono

Johan Robins

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023
Risposta di Wandile Ngxesha , il giorno 18 mar 2023
Dear Johan Robins Thank you for taking the time to rate us 8 out of 10. Your high rating is very much appreciated. Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023
Risposta di Wandile Ngxesha , il giorno 27 nov 2023
Dear Alex We appreciate the time you dedicated to offering us your valuable feedback and giving us a rating of 5 out of 5.Warm regards,Kwa Maritane Management Team

8/10 Buono

JASON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2023
Risposta di Wandile Ngxesha, il giorno 18 mar 2023
Dear JasonThank you for taking the time to rate us 8 out of 10. Your high rating is very much appreciated. Kind regardsWandile Ngxesha Guest Relations Manager

10/10 Eccellente

Geoffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A wonderful peaceful location, where the the wild animals of The Pilanesberg Park come to you. Good food, service and accommodation in a dream setting. We will return.
Risposta di Wandile Ngxesha , il giorno 4 feb 2023
Dear Geoffrey We are delighted that you had such a wonderful time with us here at Kwa Maritane. Thank you for the feedback, and we all look forward to welcoming you back to Kwa Maritane soon. Kind regardsKwa Maritane Management Team

8/10 Buono

Sabina

Soggiorno di 1 notte a gennaio 2023
Risposta di Wandile Ngxesha , il giorno 9 gen 2023
Dear SabinaWe are delighted to see that you were able to have such a wonderful time with us here at Kwa Maritane. Thank you for the feedback, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsKwa Maritane Management Team

10/10 Eccellente

David

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe and gracefully aging resort
Risposta di Wandile Ngxesha , il giorno 9 gen 2023
Dear David We are delighted to see that you were able to have such a wonderful time with us here at Kwa Maritane. Thank you for the feedback, and we all look forward to welcoming you back to Kwa Maritane soon.Kind regardsKwa Maritane Management Team