Salottino della hall

Recensioni per OYO Hotel Pineville LA Hwy 165

2 out of 5
OYO Hotel Pineville LA Hwy 165
11 Lord Of Lords Ave, Pineville, LA

Recensioni

5,2
Valutazione di 10 - Eccellente. 43 su 351 recensioni" "
Valutazione di 8 - Buono. 62 su 351 recensioni" "
Valutazione di 6 - Soddisfacente. 55 su 351 recensioni" "
Valutazione di 4 - Scarso. 71 su 351 recensioni" "
Valutazione di 2 - Terribile. 120 su 351 recensioni" "

5,4/10

Pulizia

6,6/10

Personale e servizio

4,0/10

Servizi

4,8/10

Condizioni e dotazioni della struttura

4,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

Shantrell

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
From the outside of this property u don’t want to go inside .. it looks like something off a scary movie… I. An only imagine what the inside look like
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Robin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property was very bad. No lamps, shower had mold, holes in walls, no soap, one of the worst places I've ever stayed.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Darren

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is disgusting, do not book here.
Risposta di Ammy, il giorno 2 mag 2024
Hi, Darren! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 Terribile

MISAEL

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Ammy, il giorno 3 mag 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Soddisfacente

Justin

Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Austin

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Toilet was leaking, bathroom door was hanging on one henge, flooring was peeling up, floorboards were peeling, spiderwebs on the ceiling, burn holes in the comforter. Told the manager we weren’t staying there and he said he would issue a refund but never did.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Bang for your Buck.
Great prices and a fantastic location.
Soggiorno di 2 notti a novembre 2023
Risposta di Tim, il giorno 22 gen 2024
Hi, we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim

10/10 Eccellente

Christie

Soggiorno di 1 notte a ottobre 2023
Risposta di Ammy, il giorno 22 gen 2024
Thanks for the positive rating, Christie! Hope to welcome you again soon. Regards, Noah.

2/10 Terribile

Rachael

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is possibly the worst property I have ever seen, multiple red flags just outside of the property with the “No refunds” signs, the makeshift dumpster that is being passed off as a water fixture, the steps to the second floor were so warped and dry rotted it seemed about to collapse. The room itself was something out of a horror movie from the literal holes in the comforter, the cracks in the walls, a part of the ceiling was duct-taped, the bathroom had dark handprints all over where there was even paint left in the tub, the door had such a large crack in the door frame that it felt like all the commotion happening in the parking lot was happening inside the room. If you read this and still decide to stay here then good luck and bring some kind of protection from not only the filth but the unsafe conditions.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Shannon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wish it had been longer
Soggiorno di 1 notte a settembre 2023
Risposta di Eva, il giorno 13 ott 2023
Loved to hear this, Shannon! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Eva

2/10 Terribile

Stephen

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I typically don’t leave bad reviews. I will this time. Me and my daughter simply needed a place to crash late at night after a long drive. I figured the price was great and it was nearby. While I fully realize that I’m not getting the Ritz Carlton at this rate, what I witnessed was deplorable. There was mud in the bathroom. Live crickets everywhere in the room. Stains on white bedsheets. Fixtures were spotted and appeared unclean. It was as if we had stepped into a 3rd world country. I am not a diva when it comes to places to stay, but this was too much for me to stomach. We stayed there - reticently - but will certainly not be back. I’ve never felt as ready to leave a hotel/motel as I was this one. Please don’t let the rate trap you like it did to me. There are a myriad low-rate motels that are much, much cleaner than this. This place was flat-out disgusting.
Soggiorno di 1 notte a settembre 2023
Risposta di Ammy, il giorno 3 mag 2024
Hi, Stephen! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

6/10 Soddisfacente

Randy

Soggiorno di 2 notti a settembre 2023
Risposta di Eva, il giorno 11 set 2023
Hi, Randy! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Eva

2/10 Terribile

PAMELA

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No reason for lack of cleanliness.
I would not stay here again. I do not like giving negative ratings based on one night stay but this was not a clean place to stay. I had to ask for clean towels and washcloths that had visible soil on them. Significant, Mold on the wall next to bathroom. Non refundable so I showered and slept 4 hours and left.
Broken socket would not be safe to use
Dirty door and wall
Mold on wall next to bathroom
Soggiorno di 1 notte ad agosto 2023
Risposta di Dewi, il giorno 11 set 2023
We are sorry to disappoint you, Pamela! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

2/10 Terribile

Nikifor

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a giugno 2023
Risposta di Maria, il giorno 10 lug 2023
We are sorry to stay turned out to be an average one, Nikifor! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Maria

2/10 Terribile

Sean

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not satisfied with service after deciding not to stay here.
Soggiorno di 2 notti a giugno 2023
Risposta di Barbara, il giorno 30 giu 2023
Hi, Sean! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Alicia
Amazing
Soggiorno di 1 notte a maggio 2023
Risposta di Noah, il giorno 24 mag 2023
Thank you for your appreciation! We hope to give you a consistent service every time. Regards, Noah

4/10 Scarso

Dontrell

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cheap but is it really worth it
Its was cheap but i could not deal with all the problems. No hot water for showers and bugs keep getting into the tub, spider webs in every corner of the room, so i had to reclean the room and the bed had not a drop of firmness, it began to "F" up my back after 3 nights of sleeping in it. The 4th night i just slept on the floor to save my spine. And the 5th i just left. I didn't even stay my last night there.
Soggiorno di 5 notti a maggio 2023
Risposta di Barbara, il giorno 24 mag 2023
Hi, Dontrell! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Luke
Amazing!
Soggiorno di 1 notte ad aprile 2023
Risposta di Noah, il giorno 18 mag 2023
Thank you for your appreciation, kevin! We hope to give you a consistent service every time. Regards, Noah

8/10 Buono

Marcus

Mi è piaciuto: Pulizia, personale e servizio, servizi
It was a pleasant stay in Oyo, the manager of the establishment was very helpful and kind, and for him is why i write this good review. Yes, I will say on first arrival the grounds look worn and questionable, but once you walk through the doors of his establishment you are greeted by hearty warm welcome and a readiness to serve you needs and request; which will bring you mind to an ease. Rooms are taken care of, and if any issues I feel he would do all he could to fix it for your comfort and ease. Thank you Sir
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Luke
Amazing!
Soggiorno di 1 notte a febbraio 2023

4/10 Scarso

Black

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I want my money back
Soggiorno di 1 notte ad aprile 2023
Risposta di Ammy, il giorno 19 apr 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terribile

Danielle

Soggiorno di 2 notti ad aprile 2023

2/10 Terribile

Sarah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
First room smelled like mold, blankets had cigarette burns on them, under the blankets had hair looked like someone had slept in it. Second room under the blankets by the feet area had dirt like someone’s dirty feet were under the sheets, the shower rod was broken, the toilet seat was broken, no trash can or telephone to contact them. It was just very unfortunate for us because it was raining hard and this was the only hotel with availability.
Soggiorno di 1 notte a marzo 2023
Risposta di Eva, il giorno 15 mar 2023
Never meant to disappoint you, Sarah! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Eva

10/10 Eccellente

DJ

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The front desk service is great. The room was clean,plenty of towels. Fridge and microwave included. Definitely will stay again.
Soggiorno di 1 notte a marzo 2023
Risposta di Eva, il giorno 15 mar 2023
Thank you so much for the wonderful rating, Guest! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

2/10 Terribile

Christian

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The young man at the front desk could not have been more friendly!! He was the ONLY good thing about this hotel. As soon as I saw the room I put my stuff back on my motorcycle and drove off into the rain.
Soggiorno di 1 notte a gennaio 2023
Risposta di Ammy, il giorno 26 gen 2023
Apologies for the problems you had faced, Christian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Scarso

Nicholas

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I shared my bed with ants.
The bathroom was disgusting like it had not been cleaned after the last guest. There was water on the floor and toilet. The faucet in the bathtub dripped and could not be turned off. There were ants in both beds, the room for did not close good.
Soggiorno di 1 notte a gennaio 2023
Risposta di Ammy, il giorno 18 gen 2023
Apologies for the problems you had faced, Nicholas! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terribile

John

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Willnot stay there again!
The hot water was not there for showers. The doors had a gap that let cool air in. The tv in 1 room was cracked.
Soggiorno di 4 notti a novembre 2022
Risposta di Lisa, il giorno 10 gen 2023
Hi, John! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead Regards, Lisa

2/10 Terribile

Cher

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very dirty. Trash on floor & no trash can. Holes in walls. Ceiling falling in. Air/ Heat did not even turn on. Cold shower, with missing handle. How can the place stay open?
Risposta di Lisa, il giorno 10 gen 2023
Hi, Cher! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

8/10 Buono

Jason

Soggiorno di 1 notte a ottobre 2022
Risposta di Ammy, il giorno 4 nov 2022
Hi, Jason! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a giugno 2022
Risposta di Christina, il giorno 22 giu 2022
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Christina!

2/10 Terribile

Brandi

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Door wouldn’t shut fully, bathroom was not clean, sheets had burn holes in them , floors were dirty, food was left in mini fridge
Soggiorno di 1 notte a maggio 2022
Risposta di Joey, il giorno 19 mag 2022
We are sorry for the inconvenience caused to you, Brandi! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Terribile

Donna

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room had heavy cigarette smoke smell, the bedsheet where dingy the comforter had many cigarette burns, the chair at the bedside was filthy. There where people hanging out on the stairs smoking.I didn’t feel safe staying and I was alone. I left there and went to another hotel 4 miles away better condition.The pictures on the biking site are deceiving. This place looks a drug haven.Guess I should read the reviews.This place needs a major overhaul.The manager office didn’t even have air
Soggiorno di 1 notte a maggio 2022
Risposta di Ammy, il giorno 22 mag 2022
We are sorry to know this, Donna! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

8/10 Buono

Justin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2022

10/10 Eccellente

Brent

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and safe
I stay here when I travel for work. It’s no frills but it’s always been clean never had any issues here and the owners and the maintenance guy are extremely friendly and take care of any issues.
Soggiorno di 1 notte ad aprile 2022
Risposta di Jane, il giorno 4 apr 2022
Thanks for such a lovely review, Brent! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!

2/10 Terribile

Robert

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2022

2/10 Terribile

Ursula

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel was disgusting holes in the wall, roach crawling on the wall, strange smell floors in the bathroom was broken
Soggiorno di 1 notte a marzo 2022
Risposta di Ammy, il giorno 23 mar 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terribile

Kasie

Soggiorno di 1 notte a marzo 2022

2/10 Terribile

Connie

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Total waste of money
Check in was fast and easy and the only good thing about our stay. Room smelled like stale cigarette smoke, burns in both bedspreads and curtains, stains on bed spreads, something sticky on floor, tub and sink were dirty, walking from tub to bed and my feet were dirty again, 1/4" gap around outside door, toilet seat loose. No toilet paper holder, no glasses, no coffee pot, no ice bucket, no phone, no microwave, no hair dryer, no trash cans, no refrig. When we drove up there was a person going through the trash. I didn't expect much for the price but this was a total waste of money.
Soggiorno di 1 notte a gennaio 2022
Risposta di Ammy, il giorno 28 gen 2022
Hi, Connie! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GOOD PRICE
GREAT !!
Soggiorno di 1 notte a dicembre 2021
Risposta di Ammy, il giorno 5 gen 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Place is old and very tired. While it was clean it was spartan at best and gave me a feeling of unsafe that I’m not used to. It was like the cheap motel in a bad movie.
Soggiorno di 1 notte a dicembre 2021
Risposta di Jane, il giorno 25 dic 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terribile

Demetris

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property is in horrible conditions. It should be condemned..
Soggiorno di 1 notte a dicembre 2021
Risposta di Cheshta, il giorno 8 dic 2021
Hi, Demetris! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Full of roaches!!!!!
Soggiorno di 1 notte a novembre 2021
Risposta di Simon, il giorno 17 nov 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Simon

4/10 Scarso

Edward

Soggiorno di 1 notte a ottobre 2021
Risposta di Jane, il giorno 2 nov 2021
Hi, Edward! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 Terribile

Grant

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrible , disgusting did not have towels . Roaches everywhere
Soggiorno di 1 notte a ottobre 2021
Risposta di Ammy, il giorno 25 ott 2021
Hi, Grant! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terribile

Kimberly

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2021
Risposta di Ammy, il giorno 18 ott 2021
Hi, Kimberly! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terribile

Reta

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Didn't like anything thing about this property. It was horrible.
Soggiorno di 3 notti a settembre 2021
Risposta di Mark, il giorno 4 ott 2021
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Mark

2/10 Terribile

Erica or noah

Soggiorno di 3 notti a settembre 2021

4/10 Scarso

Johanna

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sucio muy sucio
Soggiorno di 1 notte a settembre 2021
Risposta di Jane, il giorno 20 set 2021
¡Hola, Johanna! Lamentamos saber que su experiencia con nosotros no ha sido agradable. Trabajaremos en su comentario para ofrecer la mejor experiencia posible la próxima vez. ¡Saludos, Jane!

2/10 Terribile

Jerry

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Management was uncooperative and apparently uncaring, The rooms flooded from a local storm, there was an ant infestation in my bathroom and apparently the bedding was infested with bedbugs
Soggiorno di 1 notte a settembre 2021
Risposta di Jane, il giorno 24 set 2021
Sorry for the hassle you faced, Jerry! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terribile

Gail

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walked in to a hot and filthy room. Big roach on wall. Mildewed shower curtain. Very damp sheets that smelled so musty. Evacuees from hurricane IDA OR WOULD NOT HAVE EVEN STAYED! So terribly disgusting. Must have had friends and family post a bunch of reviews because the “good” ones were all lies!
Soggiorno di 1 notte ad agosto 2021
Risposta di Noah, il giorno 31 ago 2021
Hi, Gail. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Noah