Vacanze Pingwe

Il personale tutto è stato molto disponibile e professionale. Ottimi bar, colazione e ristorante. È in costruzione il nuovo bar ma la struttura avrebbe bisogno di una radicale manutenzione. Inaccettabili i frequenti black out elettrici.

Unfortunately, our two-week stay was quite disappointing, mainly due to the food and poor organisation. The biggest problem was that there simply wasn’t enough food for all the guests. The menu was very limited at breakfast, lunch, and dinner. At first, we thought we were arriving too late, but even when we started coming earlier, there was still not enough food and very little choice. We have stayed at many hotels in Zanzibar, and we have never experienced anything like this before. I find this unacceptable and disrespectful to the guests. There were also other management issues. The hotel forgot about a birthday celebration, and when we reminded them, a cake was prepared in just five minutes. This was extremely disappointing and, in our opinion, completely unacceptable for such a special occasion. At the end of our stay, an additional charge was added to our bill that should not have been there. We had to question and clarify the charge, which was another unpleasant experience. The staff themselves were friendly and helpful, and we have no complaints about them. The main problems seem to be with the management and overall organisation of the hotel. The second beach also needs renovation. There are many stones at the entrance to the sea, making it very difficult and uncomfortable to walk barefoot. Overall, the hotel has potential, but the management needs to make significant improvements in food availability, organisation, attention to guests, and maintenance of the be

Ottimo

전반적으로 깨끗하고 잘 관리된 숙소입니다 Pool에서 예정된 Activity가 제대로 진행되지 않았고 옆 숙소 공사로 낮에는 소음이 있습니다 리조트가 크진 않고 음식이 다양하지 않아 조금 지겨울 수 있습니다