Ostelli a Pirotan

“I was disheartened a little from my first occasion of having dinner. I received something different to what I was expecting and charged for it. On the menu the description was not helpful. Nor were the staff. They were most intent in me paying for the restaurants flaw. Which I did. This set the mood for my stay at the hotel not being positive. At times I also had trouble sleeping as staff were not understanding of the need to work quietly when cleaning. ”

“There was a mouse in the room which died on the 2nd day. Surfaces were all dirty and dusty. Tea satches, water and kettle were supplied without a cup or spoon! The staff call at midnight to take breakfast orders!”

“Good staff, clean hotel, good service.”

“Room received at the time of check in was not cleaned. During 3 days stay room cleaning was done only once ( bed sheet and towel) staff was giving excuses to provide service. ”