Hotel di lusso a Pittsburgh

“This was sent via an email to mgr, who did not reply: We booked through Expedia for one night — the sole purpose was to see Joe Bonamassa at 8pm with dinner at 6. Timing mattered. We arrived at 3:15pm, understanding check-in was at 4. We waited in the lobby with several other guests. My wife got a pedicure at the spa while I waited and watched every other guest get called to their room — including some who arrived after us. At 4:45 I approached the desk and was told my room wasn't ready. No...

“Historic building with spacious rooms. Amazing hall. Maybe too expensive the valet parking but the attendant inform correctly that a public parking is close to the hotel. The position is fantastic: close to everything but easy to get from highway. Nothing else to write, I’m happy to have been to this great hotel!”

“Clean room. Helpful staff. Nice Bar. Convenient location for CMU and Pitt.”

“Excellent service.”

“Suite was clean, and spacious. Location was outstanding. The text message based concierge was impeccable. They would check in each morning, and evening. They delivered promptly anything we required. Room service breakfast was very good and delivered quickly.”

“Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid”