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Recensioni per Hotel On North

3.5 out of 5
Hotel On North
297 North Street, Pittsfield, MA

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 461 su 585 recensioni" "
Valutazione di 8 - Buono. 92 su 585 recensioni" "
Valutazione di 6 - Soddisfacente. 25 su 585 recensioni" "
Valutazione di 4 - Scarso. 5 su 585 recensioni" "
Valutazione di 2 - Terribile. 2 su 585 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

8,8/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Cameron, Guest Services Manager, il giorno 25 mar 2024
Thank you for the 5/5, Ashley!

10/10 Eccellente

Jane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautifully appointed rooms with every convenience, friendly staff, great location near Barrington Stage theaters.
Soggiorno di 1 notte a marzo 2024
Risposta di Cameron, Guest Services Manager, il giorno 25 mar 2024
Thank you for the 5/5, Jane! We hope to welcome you again for your next visit to our friends at Barrington Stage

6/10 Soddisfacente

Joyce

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The area is very run down and doesn't look safe to walk in the evening. The hotel's restaurant wasn't open and you had to walk a few blocks in an "unsafe" area to find dining. I would not stay here again.
Soggiorno di 2 notti a febbraio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 4 mar 2024
Hi Joyce,We appreciate your honest feedback. Thank you for staying with us.

6/10 Soddisfacente

Brendan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Staff was very helpful and courteous. The hotel was actually beautiful aesthetically but it was probably the noisiest place I have ever stayed. Most of the time I thought someone was in my room to be honest. Floors were very loud and the people upstairs felt like they were right next to me. Not sure I could recommend this place again based on that unfortunately.
Soggiorno di 1 notte a febbraio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 21 feb 2024
Hi Brendan,Thank you for taking the time to write a review of your stay with us. We greatly appreciate the honest feedback. If you do decide to stay with us again, please feel free to reach out beforehand and we'd be happy to place you in one of our quieter rooms. Thank you for staying!

10/10 Eccellente

Suzanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 21 feb 2024
Thank you for the 5/5, Suzanee!

6/10 Soddisfacente

erin

Mi è piaciuto: Pulizia e personale e servizio
It has a lovely lobby-- cool vibe-- yet VERY disappointing to discover no bar/lounge as advertised on their own site, Expedia, and other sites. The area is not great-- and a bar/restaurant on the property as advertised was the reason I chose the hotel. The room was just ok-- a shame for it is a lovely building with great potential.
Soggiorno di 1 notte a febbraio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 21 feb 2024
Hello Erin, Thank you for taking the time to write a review of your stay with us. We are hoping to have something in our restaurant space in the future. If you decide to stay with us again, please feel free to call ahead for any possible updates. Thank you for staying!

10/10 Eccellente

Ed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had a great experience there and would only change one thing….. Get better TP! Scott TP sucks and it’s sandpaper. Otherwise I had a great stay!
Soggiorno di 3 notti a gennaio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 2 feb 2024
Thanks for the feedback, Ed! We're glad you had a great stay (outside of maybe the TP)

8/10 Buono

Giancarlo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Cameron, Guest Services Manager, il giorno 23 gen 2024
Thank you for the review, Giancarlo!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Request room not facing street
Overall a decent hotel in a good location walking distance to shops and restaurants, but our rooms faced the street and the noise level was very loud and the curtains and shades are not light dampening enough so our sleep wasn’t very good.
Soggiorno di 1 notte a gennaio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 20 gen 2024
Hello Anonymous,Thank you for the review of your stay with us, We greatly appreciate the feedback. If you choose to stay with us again, we'd be happy to assign you to a room in the back of the hotel. These rooms are typically very quiet and have worked great for our guests who are more sensitive to street noise. Thank you for staying with us!

10/10 Eccellente

Shari

Soggiorno di 1 notte a gennaio 2024
Risposta di Cameron L, Guest Services Manager, il giorno 24 gen 2024
Thank you for the 5/5, Shari! We very much appreciate you staying with us

10/10 Eccellente

Anthony

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bathroom was amazing.
Soggiorno di 1 notte a dicembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 10 gen 2024
Thank you for the kind review, Anthony!!

10/10 Eccellente

Yo-ichiro

Soggiorno di 2 notti a dicembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 27 dic 2023
Thank you for the perfect 5/5, Yo-ichiro! We hope to welcome you back in the future

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 27 dic 2023
Thank you for the 10/10, Christine! We're very glad to hear you enjoyed your stay with us

10/10 Eccellente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 11 dic 2023
Thank you for the 5/5 Sarah!!

10/10 Eccellente

Narcissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
[The second we walked in we were greeted exceptionally warmly by a very pleasant man with a great nature. Immediately felt at home. Spacious rooms, GREAT shower. Lovely.]
Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 11 dic 2023
Thank for the review, Narcissa! We take great pride in making sure our guests receive our patented 'HoN Welcome' (Really it's just our amazing Front Desk Staff). We hope to see you again!

10/10 Eccellente

mary

Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 24 dic 2023
Thank you for the 5/5 review, Mary!

8/10 Buono

Laura

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Property and vibe was great. Hotel isn’t in a great area but it appears they are trying to regentrify.
Soggiorno di 3 notti a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 21 nov 2023
Thank you for the review, Laura! We're very excited for the future as Pittsfield continues to revitalize. We're glad you enjoyed your stay!

10/10 Eccellente

laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The cleanliness and comfort cannot be better, staff is excellent and the ambience is wonderful, could just hang out in the Hotel for a week
Soggiorno di 2 notti a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 21 nov 2023
Thank you for taking the time to write a review, Laura. If time ever allows, we'd also love to have you for a week! We're very glad you enjoyed your stay

8/10 Buono

Shelley

Viaggio di gruppo
The property is interesting and historic. The staff were professional and very helpful. The lighting in the rooms is a bit dim.
Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 21 nov 2023
Thank you for the kind words, Shelley! We hope to welcome you back in the future

10/10 Eccellente

John

Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 26 nov 2023
Thank you for the 5/5, John! We hope to see you again in the future

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 4 nov 2023
Thank you for the review, George! We're glad you enjoyed your time enough to give us a 5/5!

10/10 Eccellente

Andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a novembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 4 nov 2023
Thank you for the review, Andrew!!

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fall trip
Close to everything, walking distance. Safe parking. Lovely room. Very sweet staff!
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 31 ott 2023
Thank you for your kind words, Carol!! We hope to welcome you back again in the future

10/10 Eccellente

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have friends who live in the area and we visit a few times a year. We took a last-minute trip this past weekend and I found this hidden gem of a hotel. It is absolutely GORGEOUS inside. High ceilings, a library and reading/game lounge, and some beautiful art that adorns the walls. The front desk staff is so friendly, it was clean and inviting, and our room was AMAZING. The high ceilings grace the guest rooms as well as the lobby. There is a little coffee/tea bar, and something I've never seen before- a mini "library" above the coffee bar. There were some great book choices there, and also a comfy reading nook in the one corner. The room was airy and bright, with the windows reaching up to the ceiling. The bathroom was spacious and clean, and there is shampoo/conditioner/body wash pumps in the shower, as well as a seat at one end to sit, place your items or shave. One thing I will NOT complain about but others might, is the creaky floors. They are real wood and it is an old building, but it gives it so much character! There is no breakfast, but there is coffee and tea available 24/7, and there are plenty of spots within walking distance to get some food. The hotel had an attached small restaurant/pub which we did not get a chance to go to. The room rate is appropriate for what you'd expect at a place like this! As long as a room is available, we will be staying here every time we visit the area. Thanks for a wonderful stay!
Risposta di Cameron L, Guest Services Manager, il giorno 31 ott 2023
Hello Nicole! We're very glad your last-minute trip allowed us to cross paths. We take a lot of pride in our property and love to share it with others. You taking the time to write this review and your attention to detail is much, much appreciated. Thank you and until next time!

8/10 Buono

Louise

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was great & staff was super friendly. Parking was a cinch,, an absolute dream compared to Boston! My room was clean, everything was in its place and so specious I felt like I was in a suite. The closet is huge and more than accommodating to comfortably hold my things for a 5 night stay. I loved the white marble in the bathroom and the soaking tub was amazing. Next time I’ll be sure to pack bubble bath! The decor throughout the hotel was tastefully done and made me feel at home. Honestly, I was so comfortable I didn’t want to leave! I just have 1 recommendation… This being my first trip to Pittsfield, I was looking forward to checking out a nothing how old welcome book with information of attractions, restaurants, shopping, nightlife, etc which helps me acclimate when traveling. Of course, I can use the Internet or consult with hotel staff in the lobby, but it’s just a nice touch and something to read when unwinding.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 31 ott 2023
Thank you for taking time out of your day to write this review, Louise! It is much appreciated to hear your thoughts and a helpful idea for an addition as well. We look forward to welcoming you back in the future!

10/10 Eccellente

Wendy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a very relaxing stay and restaurant was excellent. The only problem was parking, we had to move the car from across the street at around 9pm. Other than that, I would recommend the hotel highly.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 28 ott 2023
Hi Wendy!Thank you for writing a review of your stay with us! We're delighted you had a relaxing time at our property. Occasionally, our parking lot can fill during our very busy nights but it is not often. We hope to see you back again in the future!

8/10 Buono

Susan, Franklin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a unique hotel created out of historic buildings in downtown Pittsfield. Room furnishings and hotel lobbies and hallways continue a theme of "retro" style and artifacts -- a great concept for an older city like Pittsfield. We enjoyed our stay as it was the "right place at the right time" for us - with two caveats for travelers: 1) the restaurant in the same building does not currently serve breakfast (a fact which is apparent if you look at the restaurant's website, not the hotel's site). There are three local breakfast spots within walking distance. 2) The floors in the hotel rooms and hallways are wood and many areas are not carpeted. (Historic character, etc.) This can produce rather loud sounds from neighboring rooms if other guests are wearing clogs or high heels. To do any close neighbors a favor, I suggest all guests take such footwear off -- or that the hotel might consider supplying comfy soft slippers to all guests!
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 8 nov 2023
Thank you for your well-thought review and suggestions, Susan! We greatly appreciate your attention to detail and hope to welcome you back in the future

8/10 Buono

Hartford

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 24 ott 2023
Thank you for taking the time to write a review, Hartford!

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 24 ott 2023
Thank you for the review, Brian!

10/10 Eccellente

Bar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I just love this hotel: the rooms are larger than any other hotels, nicely designed. Very friendly stuff and pet friendly the restaurant is amazing!! Love the food. Can't asked for more. Highly recommended
Soggiorno di 2 notti a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 20 ott 2023
Thank you for the kind words, Bar! Our hotel was build with the idea that 45 comfortable rooms was better than fitting as many as we could in the hotel. We're glad you enjoyed your stay!

10/10 Eccellente

Evelyn M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sweet dreams
Comfortable place, clean and quiet. Excellent front desk service.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 18 ott 2023
Music to our ears Evelyn! We very glad you enjoyed your stay and we hope to see you again in the future

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Comfortable unique hotel
Have stayed at the hotel several times during the years. Needs a little refresh with paint. Room last night smelled like cigarette. Found ash on the dresser. Couch had some old splatter on the bottom of the upholstery. The air vent had some strange old paper smooshed into it. Love the big shower. Bed was comfortable per usual.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Hello Anonymous. Thank you for taking the time to write this review and for your continued patronage of Hotel on North. This is not the standard that we, or our guests, are accustomed to at our property and we greatly appreciate you bringing this to our attention. We do hope to welcome you back in the future.

10/10 Eccellente

Dan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Above expectations
Really well kept for the age of the hotel. Nice clean rooms. Big too. I like the common area outside the rooms. Groups would enjoys the books and board games they have.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you for the review, Dan! The buildings we're in are both over 100 years old, and we tried to keep the spirit of them as much as possible during the renovation. We appreciate you staying!

10/10 Eccellente

Kelsey

Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you so much for the 10/10, Kelsey!

10/10 Eccellente

Scott, Bethesda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If this still shows up as 3.5 stars, that really underrates it. It’s a lovely boutique hotel in a very recently converted old department store, full of thoughtful touches, good art, great furniture, and lovely staff. Our room was huge and gorgeous, from claw-foot tub to bed. There are various quirks of the old building—you hear the wood floors creak a little—but everything feels like it was renovated yesterday. The only weak spot at all is the restaurant, which is sort of bumbling and slow, closes much too early for dinner (kitchen closes at 8 weeknights), and doesn’t serve breakfast. But there are a few other good options nearby, and it seems very fixable with some fresh management and a little investment in staff.
Soggiorno di 3 notti a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you for the detailed review, Scott! We're very glad you enjoyed the hotel. The restaurant is a separate entity, but we're more than happy to give some of our other local favorites upon your next stay. We hope to welcome you back!

10/10 Eccellente

Dominika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super hôtel ♥️♥️♥️
De l’espace ! De l’espace ! De l’espace !!! On respire dans cet hôtel! Les chambres sont grandes et confortables. La salle de bains conforte et agréable ! Le personnel super-gentil ! Le thé et café offert dans le hall. Le lit d’un confort inégal ( pour moi les oreillers un peu trop épais, mais mes nuits étaient parfaites ! Ne pas se décourager si le parking est fermé ! C’est juste fermé pour que les “ non-clients” ne prennent place des clients de l’hôtel. On vous ouvre dès que vous le demandez. Un endroits parfait pour parcourir la region. Un super hôtel ! J’ai adoré !
Chambre
Hall
Sdb
Soggiorno di 5 notti a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you so much for this very kind review Dominika! We very much appreciate you staying at our hotel.

8/10 Buono

joe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Old building which has been nicely remodeled. Room was very spacious. Staff was very accommodating. Area of hotel location was somewhat run down.
Soggiorno di 2 notti a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you for the kind words about our hotel on staff, Joe! We hope to welcome you back next time you're in the Berkshires!

8/10 Buono

Henry G

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 8 nov 2023
Thank you for the review, Henry!

10/10 Eccellente

Joe

Soggiorno di 1 notte a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 8 nov 2023
Thank you for the 5/5, Joe!

10/10 Eccellente

Sandta

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was terrific. I loved the rooms. Super big and comfortable, great bed and excellent shower/bathroom facilities. One of my favorite hotels that I have ever stayed in. The negative piece was the lack of reponse to my request for a top floor room in a quiet area of the hotel. I sent the request in for this specifically several months ago when I made the reservation and paid for the hotel room. However, when we arrived I was informed that there was only a room on the second floor available for us to stay in instead of my requested 4th floor room. I was very disappointed as I am a very light sleeper and have trouble sleeping with someone walking overhead of my room at night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you so much for taking the time to write this review, Sandta. Our apologies for the lack of response to your top floor. If you choose to stay with us again, please feel free to call the front desk and we'll make sure your request is noted before your arrival. We do hope to see you again!

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you for the review, Deborah!

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly staff. Bathrooms were huge. Beds were comfortable. Pleasant urban like experience in the Berkshires. Close to beautiful rail trail and excellent theatre.
Soggiorno di 2 notti a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 4 ott 2023
Thank you for the kind words, Stephen! We greatly appreciate you taking the time to write a review. We hope to welcome you back soon!

10/10 Eccellente

Blossom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Thank you for the 5/5, Blossom!

10/10 Eccellente

Tim, Arvada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 27 set 2023
Thank you for the review, Tim!

10/10 Eccellente

Jeanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 22 set 2023
Thank you for the review, Jeanne! Until next time

10/10 Eccellente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay at Hotel on North. The rooms are spacious and clean, with eclectic furnishings. The bathroom was great - excellent shower pressure, though a second sink would have been appreciated. I could hear some muffled noises from other rooms, but not enough to keep me up. The beds and pillows were comfortable and well appointed with lots of blankets. The staff was very helpful and even got us a roll-away bed the 2nd night for a slight up fee. All of the art in the hotel was amazing. I would definitely stay here again. The restaurant attached to the hotel is just meh - but there are some good local places nearby especially for breakfast. The hotel is very centrally located and within walking distance of cafes, shops, and the Berkshire Museum. Pittsfield feels like a city in transition - lots of arts and culture, but also suffering some depression. I didn't feel comfortable walking along at night, but was fine during the day.
Soggiorno di 3 notti a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 22 set 2023
Hi Heather,Thank you for taking the time to write this detailed review of your stay with us and your time in the Berkshires. We know you didn't have to, and we greatly appreciate it. We hope to welcome you back in the future!

10/10 Eccellente

Analisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Book here! It’s super nice!
Warm hospitality, beautiful spaces. Room was clean, and updated. The front desk staff was really welcoming.
Soggiorno di 2 notti a settembre 2023
Risposta di Cameron L, Guest Services Manager, il giorno 22 set 2023
We're very glad to hear you were able to experience the HoN welcome, Analise! Thanks for the review!

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
We're very glad your stay was a 10/10, John!. Thanks for the review!

10/10 Eccellente

Margaret

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Cameron L, Guest Services Manager, il giorno 13 ott 2023
Margaret, thank you so much for the 5 out of 5! Until next time

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unique
Soggiorno di 1 notte ad agosto 2023
Risposta di Cameron L, Guest Services Manager, il giorno 30 ago 2023
Thank you for the review, Laura!