Vacanze Poli

Staff was nice the owners were present and super helpful. Hotel close to transportation and in a good location to walk around and explore. Nothing bad to say about the hotel, overall it was OK nothing special.

Camera pulita. Personale gentile. Colazione discreta.

Quando siamo arrivati alle 18.00 una delle stanze non era ancora pronta. Il check-in alle 15 è gia tardi, se arrivo alle 18.00 e non hai la stanza pronta non puoi mandarmi in un’altra stanza solo perché “è delle mie figlie”, perché questo comporta che io debba aspettare in un’altra camera che sia pronta la mia. a quel punto me ne dai direttamente un’altra, completamente inaccettabile. Nonostante questo camera carina e pulita, in un’ottima zona. un peccato che sia successo questo.

I stayed at the hotel for a couple of nights in the annex building, which I highly recommend if, like me, you value your privacy. From start to finish, my stay was absolutely exceptional. I had the pleasure of meeting the owners on my first day, and they were incredibly accommodating and kind. A special thanks to Giulia, Claudio, and Giacomo for going above and beyond to ensure I had a wonderful experience. They handled every one of my requests with care and professionalism, making me feel truly valued as a guest. I did encounter an issue with the heating in my room, but the team quickly found a solution and resolved it right away. I’m so grateful for their responsiveness and dedication to making my stay as pleasant as possible. Forever grateful for such a fantastic experience