Camera Premium, 1 letto king, vista lago | Biancheria da letto di alta qualità, ferro/asse da stiro

Recensioni per Americas Best Value Inn Polson

2 out of 5
Americas Best Value Inn Polson
49825 US Highway 93 East, Polson, MT

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 169 su 431 recensioni" "
Valutazione di 8 - Buono. 146 su 431 recensioni" "
Valutazione di 6 - Soddisfacente. 58 su 431 recensioni" "
Valutazione di 4 - Scarso. 38 su 431 recensioni" "
Valutazione di 2 - Terribile. 20 su 431 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Servizi
Motel vecchiottio, con camere rumorose che danno sulla strada e sul lago. Anche qui il frigorifero è stato staccato di notte per il rumore fastidioso. Senza cassaforte, abbastanza vecchia come struttura. Colazione così così
Soggiorno di 1 notte ad agosto 2019
Risposta di Front Desk, il giorno 12 set 2019
Thanks for your review!

10/10 Eccellente

Jessica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was amazing and room was exceptional! Would definitely stay again!
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Louis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome staff. Rooms are clean. That’s all I need! 😎
Soggiorno di 1 notte ad aprile 2024
Risposta di ABVI Polson, il giorno 17 apr 2024
Thank you so much for staying with us and for the nice review! We are so glad to hear you had a pleasant stay. Hope to see you again soon!

8/10 Buono

Shirley

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We were pleased with the cleanliness of the room, the friedliness of the cletk, etc.
Soggiorno di 1 notte a febbraio 2024
Risposta di ABVI Polson, il giorno 5 mar 2024
Thank you for staying with us and for taking the time to leave a review.

8/10 Buono

Maureen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean and the bed was comfortable. It's an older building but the rooms have been renovated nicely decorated. The staff was lovely and the complimentary breakfast had plenty to choose from. You can park the car and walk everywhere. Great value for location and views.
Soggiorno di 2 notti a febbraio 2024
Risposta di ABVI Polson, il giorno 19 feb 2024
Thank you so much for staying with us and for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean, comfortable, and tastefully renovated. Our team takes great pride in providing a warm and welcoming atmosphere. Glad you enjoyed the complimentary breakfast and found a variety of options to choose from. We strive to offer a convenient and satisfying stay for our guests, and it's great to hear that our location and views added value to your experience.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you loved or any suggestions you may have, feel free to share – we always aim to enhance our guests' experiences.

8/10 Buono

BRENDA

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mold in the shower, worse TV in a hotel room we have experienced
Soggiorno di 1 notte a gennaio 2024
Risposta di ABVI Polson, il giorno 24 gen 2024
Thank you for staying with us and for leaving us a review. We appoligize for the TV inconvience. Our brand new TV system with our 43” – 55” flat screen Smartcast TV’s uses a WiFi internet streaming system and has more than 1000 channels available to our guests in addition to streaming and device casting. For some reason your TV had disconnected from the WiFi. Our front desk staff is always available to .hlep remedy these kinds of occurances.

10/10 Eccellente

Erin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di ABVI Polson, il giorno 24 gen 2024
Erin,Thank you for staying with us and for taking the time to leave us a review. We hope to see you again soon!

6/10 Soddisfacente

John

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Staff was very nice to select a quieter room than our stay on Dec 22. The breakfast was minimal but appreciated. No iron or ironing board. The shampoo/conditioner/body wash was not reachable from the tub, without standing.
Soggiorno di 1 notte a dicembre 2023
Risposta di ABVI Polson, il giorno 2 gen 2024
Thank you for staying with us again.We're pleased to hear that our staff accommodated your request for a quieter room, and that you appreciated the minimal breakfast. As noted in our previous review response, irons and ironing boards are always available upon request. The placement of the shampoo and conditioner is pretty standard in all hotels and is intended to meet the needs of the majority of guests.

6/10 Soddisfacente

John

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Location of room was quite noisy, however, staff was very nice in promising a quieter location for the return visit. Breakfast was OK but very limited. No iron or ironing board.
Soggiorno di 1 notte a dicembre 2023
Risposta di ABVI Polson, il giorno 30 dic 2023
Thank you for staying with us and for sharing your feedback. We apologize for the noise in your room and appreciate your understanding as we work to provide a quieter location for your return visit.We understand your concerns about breakfast; we are currently serving a continental breakfast that most people seem to enjoy. We are expanding our breakfast offering in the Spring. Please note that irons and ironing boards are always available upon request.While we can't control road noise during our refurb project we are working to make our rooms as quite as possible. We are committed to making your stay as comfortable as possible and we value your input and look forward to the opportunity to better serve you during your next visit.

2/10 Terribile

Ronald

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property neglected to remove the window venter air-conditioning units from the room after the seasonal change. It was snowing in town and quite windy and the frigid breeze continued to blow through the exhuast vent into the room. In addition, the property uses boiler controlled base bosrd heeting, and the boiler system was down. The door to the room also didnt seal properly. We were stuck in town for a handful of days and sleeping in the freezing room for over 100.00 a night was not satisfactory.
Risposta di ABVI Management, il giorno 9 feb 2024
Thank you for sharing your recent experience. We apologize for the inconvenience caused by the window vented air-conditioning units and the heating issues.Regarding the window vented air-conditioning units, the customer never said anything to our office staff while staying in the room; they were in the room for several night prior and 7 nights total and never said a word. Our maintenance team addresses these issues promptly when actually notified. In regard to the concerns about the cost of the room, we want to assure you that we take all guest feedback seriously and aim to provide a competitive accommodation rate for our area. However, we would like to address the issue concerning your dog chewing up bedspreads; damage that was not reported. We understand that unforeseen incidents can occur, but it's essential for guests to inform the front office about such matters during their stay so that we can address the situation promptly. Unfortunately, we were not made aware of the issue until after your departure.

4/10 Scarso

Denis, Kalispell

Mi è piaciuto: Pulizia, personale e servizio, servizi
Easy to find and park. Awesome view of Flathead Lake from room window and front door. Room was clean and partially recently remodeled. However, we both woke up with back aches from the hard bed. Also, don't stay in room 34. Its next to a mechanical room, and there was a small electric motor running, all night long. Didn't get much sleep. I'm sure the other rooms would be ok.
Soggiorno di 1 notte a dicembre 2023
Risposta di ABVI Polson, il giorno 6 dic 2023
Thank you for staying with us and for taking the time to share your feedback about your recent stay with us! We're thrilled to hear that you found our location easy to access, the view of Flathead Lake breathtaking, and the cleanliness of the room up to your standards. We appreciate your kind words about the recent remodeling efforts we've undertaken.We're sorry to hear about the discomfort you experienced with the bed. We genuinely value your insights as they help us identify areas for improvement. We want to assure you that our mattresses are of the highest quality and are less than a year old. We’re sorry to hear of the discomfort you may have experienced as we’ve spent a lot of time and money making sure our beds are of the highest quality. Unfortunately, hotel mattresses are designed to accommodate a high percentage of sleepers but don’t meet the needs of everyone.In terms of the motor noise issue, your feedback is invaluable, and we are investigating your concern. We want to ensure that all our guests enjoy a peaceful and restful stay with us.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved and memorable experience.

8/10 Buono

LEANN

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
We enjoyed our stay. They are doing renovations, it looks like, and it's going to be really nice. Our room was spacious and had everything we needed. It was nice that we didn't have to go a long way to get to our room! It's a ole fashion type we're you can walk into your room from the car. Ours had a little hallway....for the money we paid it was great 😃👍
Soggiorno di 1 notte a novembre 2023
Risposta di APBI Polson, il giorno 6 dic 2023
Thank you for staying with us and for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our renovations promising. It's wonderful to know that your room was spacious, well-equipped, and conveniently located. We appreciate your kind words about our unique setup. We're committed to providing great value for our guests, and we're delighted to hear that you felt it was worth the money. We look forward to welcoming you back for another fantastic stay!

10/10 Eccellente

Teresa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The beds were comfortable. The staff was awesome. The rooms were clean. I diffently will be back.
Soggiorno di 4 notti a novembre 2023
Risposta di ABVI Polson, il giorno 20 nov 2023
Thank you for staying with us! So glad to hear you enjoyed our staff and the beds. We've been working hard to make our facility the best it can be and love getting compliments. We look forward to seeing you again soon!

10/10 Eccellente

Dne

Soggiorno di 2 notti a novembre 2023
Risposta di ABVI Polson, il giorno 7 nov 2023
Thank you for staying with us and for the review! We appreciate your business and hope to see you again soon!

8/10 Buono

Jason

Soggiorno di 2 notti a ottobre 2023
Risposta di ABVI Polson, il giorno 28 ott 2023
Thank you for staying with us and for taking the time to give us a review.

10/10 Eccellente

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and clean
Soggiorno di 1 notte a ottobre 2023
Risposta di ABVI Polson, il giorno 27 ott 2023
Thank yor staying with us and for the kind words. We are working hard to refurbish this beutiful building with a fantastic view. We appreciate you staying with us! Hope to see you again soon!

10/10 Eccellente

Marcia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant Stay
I wanted to stay in a quiet clean place to while I explored the Bison Range to the south of Polson. It was quiet, parking was very convenient, and an assortment of fast food places and restaurants were nearby. On the day I left, I appreciated the free breakfast. It was affordable and I would not hesitate to stay there again.
Soggiorno di 2 notti a ottobre 2023
Risposta di ABVI Polson, il giorno 23 ott 2023
Thank you for staying with us! We appreciate your business and your nice review. Glad to hear you enjoyed the quiet rooms and breakfast. The Bison Range is awesome!

10/10 Eccellente

Jacqueline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I don’t remember the name of our check-in person, but she was super friendly and helpful. We got to town around 9 pm, and she was waiting for us and even said if we were to arrive after the lobby closed she would’ve waited past her shift ending. The room was clean, newly renovated, and had a beautiful morning sunset view of Flathead Lake. Definitely would stay here again if we are up this way again!
Soggiorno di 1 notte a ottobre 2023
Risposta di ABVI Polson, il giorno 20 ott 2023
Thank you for staying with us and for taking the time to share your experience at America's Best Value Inn in Polson. We are delighted to hear that you had such a positive stay. It's wonderful to know that the check-in process was welcoming and accommodating, even for a late arrival. We're glad you appreciated the cleanliness and the recent renovations in your room, and that the sunrise view of Flathead Lake added to your experience. We look forward to welcoming you back should your travels bring you to the area again. Your kind words are greatly appreciated!

10/10 Eccellente

Alpesh

Viaggio di gruppo
Amazing Lake view .
Soggiorno di 1 notte a ottobre 2023
Risposta di ABVI Polson, il giorno 7 ott 2023
Thank you so much for staying with us and for your review! So glad to hear you got to enjoy our amazing lake view! Hope you can come back soon.

10/10 Eccellente

JOHN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di ABVI Polson, il giorno 4 ott 2023
Thank you for the review John. We appreciate your business!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 23 set 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Eccellente

Diana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent reception , friendly, very helpful and cordial. Made us feel so welcome and set the tone for a stay...even gave a wonderful recommendation for a restaurant which we enjoyed so much!
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 22 set 2023
Diana, Thank you so much for staying with us and for your review! So glad to hear you enjoyed our staff and the restaurant recommendation. Looking forward to seeing you again.

10/10 Eccellente

TED

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful location, but breakfast could have been a little more variety
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 7 ott 2023
Thank you for your review and for staying with us! We appreciate your comment about breakfast as it helps us while we are wokring on expanding our breakfast offering. We will have more varity by early next year. Hope to see you again soon!

10/10 Eccellente

gerald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hidden Jewel
This was a great find for our two day stay in Polson. Friendly staff and newly remodeled rooms made a pleasant stay. Our view room was excellent
Soggiorno di 2 notti a settembre 2023
Risposta di ABVI Polson, il giorno 16 set 2023
Thank you so much for taking the time to leave us this wonderful review of your stay at Hidden Jewel in Polson! We're thrilled to hear that you had a great two-day experience with us. Our team takes pride in providing friendly and attentive service, and it's delightful to know that you found our newly remodeled rooms to your liking.We agree, the view rooms are indeed excellent, and we're glad you had the opportunity to enjoy them. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 Eccellente

Cathy

Viaggio con la famiglia
Mi è piaciuto: Servizi
One of our favorite places on our trip! The view of the lake was magnificent, our room was newly renovated, the bed was very comfortable, the amenities were wonderful and the people were friendly and helpful. This motel is currently under renovation but that did not in any way bother us! If we should be so blessed to return to Polson in the future, this is positively our first choice for a place to stay. We would love to see the finished project! Good job you all! 👍
Soggiorno di 4 notti a settembre 2023
Risposta di ABVI Polson, il giorno 14 set 2023
Thank you so much for taking the time to share your fantastic experience at our motel! We are thrilled to hear that you had such an enjoyable stay with us and that you consider us one of your favorite places on your trip to Polson.We couldn't be happier that you found the view of the lake magnificent and appreciated our newly renovated rooms. It's wonderful to know that you had a comfortable night's sleep on our cozy beds and that our amenities met your expectations. Our team works hard to provide a warm and welcoming atmosphere, and we're delighted that you found our staff friendly and helpful.We truly appreciate your understanding during our ongoing renovations. We can't wait for you to see the finished project when you return to Polson in the future. Your kind words and positive feedback motivate us to continue providing excellent service.Thank you for choosing us as your first choice for accommodation in Polson, and we look forward to welcoming you back soon. Safe travels!

10/10 Eccellente

Silvia

Viaggio di coppia
Mi è piaciuto: Servizi
This is a lovely place to stay. Rooms seem to have been recently renovated and have all of the amenities. Front desk clerk was warm and inviting as well as extremely helpful. I would recommend it to everyone travelling through or stay awhile and enjoy the lake Hotel is directly across from the lake and the views are epic.
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 14 set 2023
Thank you so much for taking the time to share your wonderful experience at our motel. We're thrilled to hear that you found our recently renovated rooms to your liking and that you enjoyed the amenities we offer. Our team takes great pride in ensuring our guests have a comfortable and memorable stay.It's fantastic to know that our front desk clerk left a warm and inviting impression while being helpful throughout your visit. We'll make sure to pass along your kind words to our team member.The views of the lake truly are epic, and we're delighted that you had the opportunity to appreciate them from our convenient location. We appreciate your recommendation to fellow travelers, and we hope to welcome you back for another enjoyable stay in the future.Safe travels, and see you next time!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Older motel, not renovated but clean. The lake view was very pretty and makes the hotel overpriced.
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 14 set 2023
Thank you for staying with us and for your review. We have renovated 1/3 of the motel and are working on the other parts this winter. Hope to see you again!

8/10 Buono

gerald

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous view and clean rooms.renovations started on some rooms.
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 14 set 2023
Thank you for staying with us and for your review. We appreciate your business! We have renovated 1/3 of the motel and are working on the other parts this winter. Hope to se you again!

10/10 Eccellente

Leanne, North Reading

Soggiorno di 3 notti a settembre 2023
Risposta di ABVI Polson, il giorno 4 ott 2023
Thank you for staying with us and your review! We are always happy to hear that people enjoyed their stay. Hope to see you again soon.

10/10 Eccellente

Ruth, Dearborn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here while visiting family in Polson. Wish we had more time to just enjoy the great view of the lake!
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 27 set 2023
Ruth,Thank you for staying with us and we hope you had a good visit with family! We appreciate your business and your review. Hopefully you can come visit soon and relax and enjoy the view.

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was so friendly and helpful. We always appreciate that
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 9 set 2023
Angela,Thank you so much for staying with us and for the 5 out of 5 review! It's nice to hear our staff is doing a great job and that our guests notice. Thanks again for staying with us and we hope to see you again soon!

6/10 Soddisfacente

Shane

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
We chose this property because they accepted pets, and it was across the street from the water. Upon check-in, the staff was very friendly and helpful. They recommended several places to eat and let us check in early. The room was clean but very dated. Because we were on the bottom floor due to our pet, the cars are very close to your door and window. (recommend a second-floor room if you can) Because of that the drapes were closed the whole time we were there. No view, and the rooms are very dark. Two annoying things that affected our stay were that the cable was very glitchy and kept freezing, and the only lawn area to take pets was filled with prickly nasty weeds, so taking our dog was unsafe. I could not even walk on it in flip-flops. I give the staff a thumbs up, and the property is not horrible but not great.
Soggiorno di 1 notte a settembre 2023
Risposta di ABVI Polson, il giorno 5 set 2023
Thank you for staying with us! We just finished a complete remodel of one wing of the motel and are starting work on the wing you stayed in so give us another try next year. We'll check the lawn area and make sure the prickly weeds are removed.

2/10 Terribile

Helen

Soggiorno di 1 notte ad agosto 2023
Risposta di ABVI Polson, il giorno 22 set 2023
As you can see from other reviews we are used to getting great reviews. We’re interested to hear your concerns and when you stayed with us.

10/10 Eccellente

Colleen

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The view out of our window, water, mountains, WOW!
Soggiorno di 4 notti ad agosto 2023
Risposta di ABVI Polson, il giorno 26 ago 2023
Colleen, thank you for staying with us and thank you for taking the time to give us a review! We appreciate your business and love hearing that you enjoyed the awesome views we have from our property. We hope to see you again soon!

10/10 Eccellente

Stephan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is being beautifully renovated and the staff were super friendly and helpful.
Soggiorno di 1 notte ad agosto 2023
Risposta di ABVI Polson, il giorno 25 ago 2023
Thank you so much for staying with us and for your nice review. Love your appreciation of our renovation. We hope to see you again soon!

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and clean
Soggiorno di 3 notti ad agosto 2023
Risposta di ABVI Polson, il giorno 17 ago 2023
Robert,Thank you so much for staying with us and for your review! We appreciate your business. Hope to see you again soon!

8/10 Buono

Norma

Soggiorno di 1 notte a luglio 2023
Risposta di ABVI Polson, il giorno 15 ago 2023
Thank you for staying with us,.

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Montana vacation
Had a great time watching the fireworks (7-3-23) and the parade (7-4-23) the next day!! Even our little dog enjoyed himself!! The only real issues we had were the door was kinda hard to open at first and the toilet took longer than we're used to on flushing. Beyond those very minor issues we'd have no problem staying there again......well worth the drive from Oregon, and the views are amazing!!!!
Soggiorno di 2 notti a luglio 2023
Risposta di ABVI Polson, il giorno 6 lug 2023
Thank you for sharing your review! We're thrilled to hear that you had a fantastic time watching the fireworks and attending the parade. It's wonderful to know that even your dog had a great experience. We apologize for the inconvenience you encountered with the door being a bit hard to open initially and the toilet flushing taking longer than expected. We appreciate your understanding and for letting us know so we can address the issues. Your feedback helps us improve.We're delighted that you found your stay worth the drive from Oregon and that you enjoyed the amazing views. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing us, and we look forward to hosting you again soon!

10/10 Eccellente

PAUL

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly staff.
Soggiorno di 1 notte a giugno 2023
Risposta di ABVI Polson, il giorno 26 giu 2023
Paul, thank you for staying with us and for the nice review! We appreciate your business and hope to see you again in the future.

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and quiet. Friendly and helpful staff. Comfortable bed.
Soggiorno di 2 notti a giugno 2023
Risposta di ABVI Polson, il giorno 20 giu 2023
Rebecca, thank you for staying with us and thank you for your review! So glad to hear you had a nice stay and you enjoyed our staff. Hope to see you again soon!

4/10 Scarso

Susan L

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room as shown on Expedia was a lovely room overlooking the lake. When I arrived I was given a room on the main floor looking out on two big trucks and a dumpster. The person at the desk said "sorry, but we have no way of knowing what Expedia offered you. If you look sideways, you can see the lake." I said, "it was simply uacceptable, and she did give me the room across the hall. Still looking out on two big trucks, but lying on the bed, I could see over them. This is false advertising. The room was 20 feet off the main road! I will never book with Expedia again without checking the location in detail first.
Soggiorno di 2 notti a giugno 2023
Risposta di ABVI Polson, il giorno 19 giu 2023
Thank you for sharing your feedback regarding your recent experience at America's Best Value Port Polson Inn. We apologize for the disappointment and inconvenience you encountered with the room allocation.We understand your frustration and acknowledge that the room you received did not meet your expectations as shown on Expedia. We apologize for any miscommunication that may have occurred during the reservation process. Unfortunately, the room that you initially booked was not available due to remodeling. That miscommunication is completely on us and again we are sorry. We understand your disappointment with the room you were moved to and the proximity of the room to the main road and the presence of trucks. We strive to provide a comfortable and peaceful environment for our guests, and we apologize that this aspect fell short of your expectations. Your feedback is valuable to us, and we will take it into account as we continually work on improving our guests' experiences.Your satisfaction is important to us, and we appreciate your candid feedback. We hope you will reconsider staying with us again in the future, and should you decide to give us another chance, we will make every effort to provide you with a more enjoyable stay. If there is anything else we can do to assist you or if you have any further concerns, please feel free to reach out to us directly.

4/10 Scarso

Vickie

Viaggio con la famiglia
We had no choice but to book this place, since we had to make an emergency visit to the Polson area for a funeral and nothing else was available on short notice. First of all, there was NO AIR CONDITIONING. Just a fan that went clunk in the night. Later we found out it had frozen up, but nobody told us that when we checked in. The noise around the place was pretty bad. It's right on a busy road and noisy cars like to show off. The room was fine, it was just the lack of AC and the noise that was bad. We will not stay here again if we can avoid it.
Soggiorno di 2 notti a giugno 2023
Risposta di ABVI Polson, il giorno 16 giu 2023
We would like to express our sincere apologies for the inconveniences you experienced during your recent stay at America's Best Value Port Polson Inn. We understand that your visit was due to unfortunate circumstances, and we deeply regret that we fell short of meeting your expectations.We apologize for the lack of air conditioning in your room. It was indeed an unfortunate situation that our air conditioning unit had frozen up. We understand the discomfort this must have caused, especially during a time when you needed a comfortable and peaceful environment. We are currently in the middle of a remodel that includes new AC systems.We continuously strive to minimize noise levels and create a serene atmosphere for our guests. Your feedback will be taken into consideration as we explore ways to address this concern effectively.We sincerely regret that we were not able to provide you with a more pleasant experience during your difficult time. We understand your decision to avoid staying with us again, but we hope you can reconsider in the future. AS we remodel and continue to improve the property, we would appreciate the opportunity to make it up to you and provide you with a stay that meets your expectations.Thank you for bringing these issues to our attention. Your feedback is invaluable as it helps us improve our services and ensure a better experience for our guests.

6/10 Soddisfacente

Faron

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Not a modern motel. Old and worn out.
Soggiorno di 1 notte a giugno 2023
Risposta di ABVI Polson, il giorno 15 giu 2023
Thank you for taking the time to share your feedback regarding your recent stay at Americas Best Value Polson. We appreciate all forms of input, as it helps us identify areas where we can improve our services and enhance the overall guest experience. We are sorry to hear that your stay did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered.We are in the middle of a complete renovation and understand you stayed in one of our older rooms. We have many room types and configurations as we want to make our facilities available to clients with various budgets and needs. Anytime someone books one of our budget friendly 8 interior no window rooms they are contacted and re-notified they have booked a non-window room and are offered a room with a view. We truly value your feedback as it allows us to improve our services and provide a better experience for our guests. If you would be willing to give us another chance, we would be delighted to welcome you back in one of our lake view rooms on your next visit to Polson.

8/10 Buono

Robert

Soggiorno di 1 notte a giugno 2023
Risposta di ABVI Polson, il giorno 6 lug 2023
Thank you for staying with us and for leaving a review! We look forward to seeing you again soon!

8/10 Buono

Anne

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 6 notti a maggio 2023
Risposta di ABVI Polson, il giorno 31 mag 2023
Anne, thank you for your review. We appreciate your business. If there is anything we can do in the future to make your stay a 5 let us know.

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di ABVI Polson, il giorno 30 mag 2023
Gary,We appreciate your business. Thanks for staying with us and taking the time to give us a review. Look forward to seeing you again.

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023
Risposta di ABVI Polson, il giorno 27 mag 2023
Tom, Thank you for staying with us and thank you for the review! We look forward to seeing you again soon!

10/10 Eccellente

Bradley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, comfortable, and friendly
Soggiorno di 1 notte a maggio 2023
Risposta di ABVI Polson, il giorno 22 mag 2023
Thank you so much for staying with us and for taking the time to give us a review! We hope to see you again soon!

2/10 Terribile

Jason

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Booked a room that was supposed to be with a lake view. Ended up in a room with no windows. Feels like a dungeon and extremely loud. Dissapointing!!
Soggiorno di 2 notti ad aprile 2023
Risposta di ABVI Polson, il giorno 27 apr 2023
Jason,Thank you for staying with us and sorry you didn’t enjoy your room. You did book a room without a window through Expedia. Per our policy, we sent an email notification through Expedia that you booked a room without a window and gave you the opportunity to change rooms. We have a limited number of windowless rooms that are very popular with some people as they want a very dark room for sleeping. We had plenty of lake view rooms available at the time you stayed.

10/10 Eccellente

Janelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A beautiful property right on the shore of Flathead Lake, Montana
Soggiorno di 1 notte ad aprile 2023
Risposta di ABVI Polson, il giorno 17 apr 2023
Janelle,Thank you for staying with us and for your review. So glad to hear you enjoyed your stay. We hope to see you again soon!