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Recensioni per Hotel Marina Atlântico

4 out of 5
Hotel Marina Atlântico
Avenida João Bosco Mota Amaral, 1, Sao Miguel Island, Ponta Delgada

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 415 su 725 recensioni" "
Valutazione di 8 - Buono. 238 su 725 recensioni" "
Valutazione di 6 - Soddisfacente. 54 su 725 recensioni" "
Valutazione di 4 - Scarso. 14 su 725 recensioni" "
Valutazione di 2 - Terribile. 4 su 725 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Ana

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2020
Risposta di Maria Pimentel, il giorno 13 nov 2020
Cara Ana,, Obrigada por tomar o tempo de avaliar o nosso Hotel. Gostaríamos de a rever num futuro breve no nosso Hotel. Melhores Cumprimentos, João Luís Cogumbreiro, Diretor

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima la posizione davanti al mare Camere non grandi e arredamento datato. Bagno con doccia a tenda nella vasca da bagno. Notevole con lode la colazione alla mattina, tanto che era il primo pensiero appena sveglio. La marmellata di fichi una squisitezza. Buona la connessione hifi e comodo il parcheggio sotterraneo e anche se a pagamento.
Soggiorno di 7 notti a giugno 2019
Risposta di maria pimentel, il giorno 15 lug 2019
Dear Guest, Thank you for taking your time to give feedback about your stay at our Hotel. We are glad that you liked our location, amenities and our fig jam. Your opinion is very important to us that we do everything to continuously improve the quality of our services and establish effective action measures for constant improvement. Regarding the curtains we are changing in all rooms just to say some is already done, and we hope that you will allow us another opportunity in the future to host you again in our Hotel. Best Regards, João Luís Cogumbreiro Manager

10/10 Eccellente

GIULIANO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno rilassante a Ponta Delgada
Ho soggiornato presso l'hotel Marina Atlantico in settembre, personale molto forte, stanza ampia e confortevole con bella vista sul mare. Molto vicino al centro e di fronte alla zona balneare. Bensaude hotels ottima catena.
Soggiorno di 8 notti a settembre 2018
Risposta di maria pimentel, il giorno 24 set 2018
Dear Giuliano, Thank you very much for posting your feedback about your recent stay at Hotel Marina Atlántico . We are delighted you were happy with all aspects of your stay as for the rooms, view , location and staff. We hope to see you in the future at our Hotel. Best Regards, João Luís Cgumbreiro Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
È stata una bella esperienza. L'hotel è molto bello e confortevole.
Soggiorno di 6 notti ad agosto 2017
Risposta di maria pimentel, il giorno 25 ago 2017
Dear Guest, Thank you very much for sharing your experience with us. We are happy that the Hotel met your expectations for being nice and comfortable. We hope to have you back at our Hotel. Best Regards, João Luís Cgumbreiro Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
L'hotel è molto bello ed è nella zona del porto. Le critiche riguardo al numero di prese a disposizione nella camera sono veritiere, nel senso che per ricaricare il computer/cellulare vi era una sola presa disponibile e quelle delle lampade non trasmettevano abbastanza potenza.

6/10 Soddisfacente

E&I, Roma

Confortevole
Ho apprezzato la cortesia e disponibilità del personale, la bontà dell'abbondante colazione.

8/10 Buono

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bell'albergo, in buona posizione.
Personale molto disponibile, belle le camera con terrazzino vista mare. Buona la colazione con scelta fra dolce e salato.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Grazioso Hotel sul mare
Per i due giorni in cui siamo rimasti non abbiamo avuto problemi

10/10 Eccellente

Goncalo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful location, excellent and friendly staff
Soggiorno di 3 notti ad aprile 2024
Risposta di maria pimentel, il giorno 30 apr 2024
Dear Goncalo,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating and comment, especially for the location and our staff.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

10/10 Eccellente

Manon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di maria pimentel, il giorno 30 apr 2024
Dear Manon,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating .We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

10/10 Eccellente

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were all very friendly & helpful. The beds were very comfy with great pillows & cozy comforters.
Soggiorno di 2 notti ad aprile 2024
Risposta di maria pimentel, il giorno 30 apr 2024
Dear Cheryl,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the staff and the bedding set. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Leonid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good 👍
Soggiorno di 5 notti a marzo 2024
Risposta di maria pimentel, il giorno 1 apr 2024
Dear Leonid,Thank you for taking your time to give feedback about your stay at our hotel and was very good.After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager

8/10 Buono

Jay

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This is a fantastic hotel. It's in a great area. Close to the airport. And the rest of the island is accessible on the major highway close by. The one complaint I had is that the carpets look horrible like they haven't been replaced in many years. The disinfectant smell is not good. If they would put new carpets in, this would be a perfect hotel. The restaurant is great. Low prices and fantastic food. And there is ample lounge area and amenities. I got a great price through Expedia and would say there again
Soggiorno di 4 notti a marzo 2024
Risposta di maria pimentel, il giorno 1 apr 2024
Dear Jay,Thank you for taking your time to give feedback about your stay at our hotel and was good especially the location, amenities and the restaurant. Its in our plans to renovate soon.. Your opinion is very important to us that we do everything to continuously improve the quality of our services and establish effective action measures for constant improvement.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

6/10 Soddisfacente

Darryn

Soggiorno di 1 notte a marzo 2024
Risposta di maria pimentel, il giorno 30 apr 2024
Dear Darryn,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating .We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location overlooking the harbour. Get an ocean view if you can. They have a small patio you can sit on. Easy access to restaurants and downtown.
Soggiorno di 6 notti a marzo 2024
Risposta di maria pimentel, il giorno 1 apr 2024
Dear Richard,Thank you for taking your time to give feedback about your stay at our hotel. We are glad that you liked our location and view.We should remind you that Hotel Marina Atlantico has a Bar, a Restaurant and a terrace at the front of the bar always facing the sea.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroDiretor

10/10 Eccellente

Judy, va beach

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, most of the staff was very nice. Great selection for breakfast. Close to a lot of dining options.
Soggiorno di 4 notti a marzo 2024
Risposta di maria pimentel, il giorno 25 mar 2024
Dear Judy,Thank you for taking your time to give feedback about your stay at our hotel and was good overall , especially the breakfast, location and staff.We hope to have you back in the future at our hotel.Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Aliye Eileen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, the staff were absolutely lovely and helpful, I even received some champagne on my birthday night there completely unexpectedly! I couldn’t rate the hotel higher it was in the most perfect area, with a beautiful view also. Thank you all so much.
Risposta di maria pimentel, il giorno 25 mar 2024
Dear Aliye,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the staff.we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager

6/10 Soddisfacente

Donald, West Hartford

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No AC… room was hot. We opened door to balcony. It seems on Thursday nite a large group of men walk around the marina singing to the beat of a drum! Until 5am!! Had nice dinner in restaurant.
Soggiorno di 1 notte a marzo 2024
Risposta di Maria Pimentel, il giorno 11 mar 2024
Dear Donald,Were thankful for taking the time to share your feedback with us. We are glad that you liked our food from our restaurant. Regarding the AC, were sorry but our system in the hotel is made this way cold in the summer and hot in the winter. We regret the noise caused at your stay, which we cannot control. We are in the most important area of the city always has a lot of traffic and bars.Your opinion is very important to us that we do everything to continuously improve the quality of our services and establish effective action measures for constant improvement.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Evan

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel was able to do an early check in, about 9am, which was perfect after a long flight from US, I really appreciated it. The facilities are great, breakfast is great with lots of options, even gluten free bread which I did not expect, pool is clean and hot tub is functioning, good temperature. Overall excellent experience.
Soggiorno di 3 notti a marzo 2024
Risposta di maria pimentel, il giorno 11 mar 2024
Dear Evan,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the service, breakfast and facilities. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager

10/10 Eccellente

Odd

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di maria pimentel, il giorno 6 mar 2024
Dear Odd,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

10/10 Eccellente

Ana-Maria

Soggiorno di 4 notti a febbraio 2024
Risposta di Maria Pimentel, il giorno 25 mar 2024
Dear Ana,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

6/10 Soddisfacente

Alda

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had to pay for parking on our first night and we didn't get any direction on how we were supposed to bring our bags to our rooms from Parking garage....there was no elevator from that particular parking garage which was annoying
Soggiorno di 2 notti a febbraio 2024
Risposta di maria pimentel, il giorno 27 feb 2024
Dear Alda,Thank you for taking your time to give feedback about your stay at our hotel. We apologize for the situation about the parking.We own 2 parking areas, both on the same building. The parking on -2 has no connection to the hotel facilities and you had to take the luggage out . Probably less comfortable.This is due to the fact that the parking on ground zero was fully booked when you arrived. The parking being charge, it’s a service that we provide to guarantee the safety and comfort and easy accessibility of our guests to the hotel . It is this way worldwide !We hope to have you back in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Delphine, Bordeaux France

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel très bien situé ; sur la marina. Espace détente; piscine et hamam très bien
Soggiorno di 1 notte a febbraio 2024
Risposta di maria pimentel, il giorno 27 feb 2024
Dear Delphine,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay especially for your good comment regarding the location being relaxing and overall very good.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

8/10 Buono

Dean

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Special shoutout to Antonio at Ascuna Lounge. We had an ill person in our party and he was very considerate and caring of our situation. Also, the food there was excellent! We would highly rate this hotel except for the all night screaming and yelling of partyers on the street. We will likely not stay there again. It is a shame because it is not the hotel’s fault, and the hotel is excellent!
Soggiorno di 9 notti a febbraio 2024
Risposta di maria pimentel, il giorno 14 feb 2024
Dear Dean,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed m every aspect of your visit especially Antonio, for the excellent service and our food, we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service.Regarding your remarks to the noise from the neighbors as explained by the manager was due to a teen ager group staying with us. That is why we had to compensate you offering your meal upon your suggestion.After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis Cogumbreiro Manager

10/10 Eccellente

Fabien, LE KREMLIN BICETRE

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
petit-déjeuner d'excellente qualité personnel aimable et serviable bon emplacement accès gratuit à l'espace bien-être beau panorama depuis la chambre vue océan cependant mauvaise insonorisation avec l'extérieur malgré un étage élevé (rue bruyante)
Soggiorno di 9 notti a gennaio 2024
Risposta di maria pimentel, il giorno 1 feb 2024
Dear Fabien,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the breakfast,friendly staff, location, view, and wellness area. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Vernon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dining area was staffed like a 5 star resort.
Soggiorno di 2 notti a gennaio 2024
Risposta di maria pimentel, il giorno 15 gen 2024
Dear Vermon,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay ,especially for your fantastic feedback from the restaurant.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager

10/10 Eccellente

Felipe

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is amazing, the room was comfortable and clean (the bed was amazing) and the staff is super friendly and accommodating.
Soggiorno di 1 notte a gennaio 2024
Risposta di maria pimentel, il giorno 10 gen 2024
Dear Felipe,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the location, room, and the staff being super friendly and accommodating. we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing property…… Extremely friendly and helpful staff
Soggiorno di 6 notti a dicembre 2023
Risposta di maria pimentel, il giorno 8 gen 2024
Dear Stephen,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the property and friendly staff . Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Phenomenal oceanfront hotel!
Everything about this hotel was great! The location with it being right on the oceanfront allowed for some pretty neat views especially of the sunset and sunrise. The rooms were pretty spacious, clean, and comfortable. Staff was also extremely helpful and kind. The breakfast was also very good! It was about a 5 minute walk to the center of Ponta Delgada. There are multiple amazing restaurants within a 5-10 minute walking distance of this hotel. Highly recommend to book this hotel if you are staying in Ponta Delgada.
Soggiorno di 3 notti a dicembre 2023
Risposta di maria pimentel, il giorno 29 dic 2023
Dear Patrick,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially , location, view, rooms, cleanness ,staff and breakfast. We will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you for your recommendation. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

ALEXANDRE, PAGET

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Alexandre,Thank you for taking your time to give feedback about your stay at our hotel. Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Yolonda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent customer service room qualities, outstanding.
Soggiorno di 1 notte a dicembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Yolonda,It makes our day to hear that we were able to provide you an excellent customer service and an outstanding stay. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Vera

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed the views, facilities: spa- had a great massage, steam room, hot tub, free yoga class. Good breakfast, very convenient location, was able to bath in the ocean right in front of the hotel. Fabio and Sofia at the front desk were fabulous, helped with all our requests.
Soggiorno di 2 notti a dicembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Vera,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the facilities ,breakfast, location and our staff Sofia and Fabio providing you a good service, will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service .After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and the staff was great
Soggiorno di 14 notti a novembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Paul,Thank you for taking your time to give feedback about your stay at our hotel, especially for the location and our staff.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Cheryl

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location!
Soggiorno di 1 notte a novembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Cheryl,Thank you for taking your time to give feedback about your stay at our hotel especially for the location.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

8/10 Buono

Bill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean walking distance to alot of places
Soggiorno di 5 notti a novembre 2023
Risposta di maria pimentel, il giorno 27 dic 2023
Dear Bill,Thank you for taking your time to give feedback about your stay at our hotel especially for the location and cleanness.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Jan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was incredible. Lots of selection and very delicious. Parking was convenient but you have to pay. The beds were very comfortable and the sheets and duvet were pristine. The rooms were quite nice however the rugs on the floor were stained and old. They need to be replaced.
Soggiorno di 4 notti a novembre 2023
Risposta di Maria Pimentel, il giorno 29 nov 2023
Dear Jan,thank you so much for your review, we are glad that you like the overall of your stay ,especially the breakfast, parking and beds. Its in our future plans to remove the carpets. We hope to have you back in the future at our hotel.Best Regards,Maria Pimentel

10/10 Eccellente

Darren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Customer service was exceptional.
Soggiorno di 2 notti a novembre 2023
Risposta di maria pimentel, il giorno 22 nov 2023
Dear Darren,It makes our day to hear that we were able to provide you an exceptional service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Fernando

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very helpful. Great location with easy on site parking. Minutes to city center on foot. Would highly recommend.
Soggiorno di 4 notti a novembre 2023
Risposta di Maria Pimentel, il giorno 13 nov 2023
Dear Fernando,Thank you for taking your time to give feedback about your stay at our hotel and we are glad that you enjoyed your stay especially the service from our staff, and location .we appreciate your recommendation .Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

8/10 Buono

Ruggero

Mi è piaciuto: Pulizia e personale e servizio
Hotel ist gut gelegen. Leider zur Seeseite sehr laut von der Straße. Hotel ist in die jahre gekommen. Zimmer brauchen dringend eine Auffrischung ( alte Teppiche ) Badezimmer mit alter Badewanne
Soggiorno di 1 notte a novembre 2023
Risposta di maria pimentel, il giorno 6 nov 2023
Dear Ruggero,Thank you for taking your time to give feedback about your stay at our hotel. We are glad that you liked our location. It’s a busy area our location and is out of our control. In the future we will renovate the hotel.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

8/10 Buono

Jeronimo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di maria pimentel, il giorno 31 ott 2023
Caro Jeromino,Obrigado por escolher o Hotel Marina Atlântico da Bensaude Hotels Collection e em nome de toda a equipa do Hotel Marina Atlântico, gostaríamos de agradecer a sua estadia.Esperamos poder recebê-lo em breve.Atenciosamente,João Luís CogumbreiroDiretor

8/10 Buono

Sean

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good location for a stop over.
Soggiorno di 1 notte a settembre 2023
Risposta di maria pimentel, il giorno 26 ott 2023
Dear Sean,Thank you for taking your time to give feedback about your stay at our hotel especially our location. Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

10/10 Eccellente

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect Spot
I booked a room here after realizing I mistakenly confirmed a 22 hour layover in the Azores on my return to US from Lisbon. The hotel was easy to get to late night from the airport via taxi. The bar had a great wine list. The breakfast was wonderful. And, I loved having options for tours and rental cars right across the street the next morning. The staff were kind and spoke great English! I felt very safe as a solo female traveler.
Soggiorno di 1 notte a ottobre 2023
Risposta di maria pimentel, il giorno 25 ott 2023
Dear Nicole,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis Cogumbreiro Manager

10/10 Eccellente

Dawn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, friendly staff. Limited outlets in the bedroom area, bring an extension cord. Otherwise, everything else just perfect. Great location!
Soggiorno di 4 notti a settembre 2023
Risposta di maria pimentel, il giorno 19 ott 2023
Dear Dawn,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the cleanness, friendly staff and location. We will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

Lira

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location with beautiful views of marina and beyond! We really enjoyed walkable proximity to major attractions of Ponta Delgada, decent breakfast, as well as swimming in Atlantic ocean right in front of our hotel with free public access and facilities!
Soggiorno di 5 notti a ottobre 2023
Risposta di maria pimentel, il giorno 18 ott 2023
Dear Lira,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the location and view. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager

10/10 Eccellente

John, Mississauga

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to the city centre, walking distance to restaurants and shopping
Soggiorno di 2 notti a ottobre 2023
Risposta di maria pimentel, il giorno 13 ott 2023
Dear John,Thank you for taking your time to give feedback about your stay at our hotel. We are glad that you liked our location.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

6/10 Soddisfacente

Cristine

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The best part was the bar and the staff tending the bar. Stops there. Rooms are dated, the gym and indoor pool are below ground very dark and unwelcoming, outdoor pool is on main floor in the fr9nt of the hotel, breakfast was average, front desk staff (one person in particular) was okay until I addressed a major issue that I encountered with house keeping. He rudely apologized but tried to turn the blame on me. Nothing exceptional provided bt this hotel or their staff.
Soggiorno di 3 notti a settembre 2023
Risposta di maria pimentel, il giorno 2 ott 2023
Dear Cristine,Thank you for your comments regarding your stay, were glad that you liked the bar and staff all the other remarks we regret that we were not able to provide you with a positive experience at our hotel. However, we will constructively take your criticisms into account to continually improve our services. We hope to have you back in the future!!!!Best Regards,João Luis CogumbreiroManager

8/10 Buono

STEVEN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to all
Soggiorno di 2 notti a settembre 2023
Risposta di maria pimentel, il giorno 2 ott 2023
Dear Steven,Thank you for taking your time to give feedback about your stay at our hotel and location was good.Anyway, we hope to see you in the future at our hotel.Best Regards ,João Luis CogumbreiroManager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a settembre 2023
Risposta di maria pimentel, il giorno 2 ott 2023
Dear guest,Thank you for taking your time to give feedback about your stay at our hotel. Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager

6/10 Soddisfacente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place, location, and staff Obrigado!
Soggiorno di 5 notti a settembre 2023
Risposta di Maria Pimentel, il giorno 2 ott 2023
Dear Christopher,Thank you for taking your time to give feedback about your stay at our hotel especially for being great place, location and staff.We hope you had the opportunity to try out our new outdoor pool!Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis Cogumbreiro Manager

6/10 Soddisfacente

frederic

Mi è piaciuto: Pulizia
convenable sans plus
petit déjeuner à revoir café médiocre,peu de fruit de qualité et fromages surtout pour 250 euros la nuit
Soggiorno di 5 notti a settembre 2023
Risposta di maria pimentel, il giorno 20 set 2023
Dear Frederic,Were thankful for taking the time to share your feedback with us. We regret that your expectations were not met.Regarding our breakfast, we have a variety of daily fresh local products available to all our guests. We respect your opinion which well consider to continuously improve our services.Anyway we hope to have you back in the future at our hotel.We hope you had the opportunity to try out our new outdoor pool!Best RegardsJoão Luis CogumbreiroManager