Hotel vicino a Porthouse Theatre - Kent

“Our stay was a disaster. It started off well when we received a free room upgrade. I was so excited when I saw the huge soaking tub, only to find out when I went to take a bath that there was no plug. I called down to the front desk, but they said they didn't have one for me. Since I hadn't been expecting the tub in the first place, I didn't feel like I could be too upset about there not being a plug. However, when I went to take a shower instead, there was a hair at the bottom of the shower....

“Loved it. I even played one of the three pianos in the parlor -- it was a fine instrument.”

“Rooms were clean and well stocked, had more storage than any hotel I’ve been in. The breakfast was ok, but it complimentary so can’t complain. Parking was close and well lit. It’s about a 10 minute drive to Kent State which is what we were there for.”

“I always stay here when I'm in town, the stay is accommodating to my family. Breakfast is always good. I do wish they would update their rooms though.”

“It was nice to enter a clean room and have Dove shampoo/conditioner and soap -- it smells good. In addition, the towels had a more fresh smell instead of the typical hotel towel smell (if you know what I mean)???”

“Great staff! Great price! Clean rooms!”

“Maid service only provided on 3rd day of stay and this was not readily made known to guests. Bathtub had mold under a shelf between the tub and the fiberglass wall. Woman on the staff handling breakfast was very friendly and helpful.”

“Ac leak Smells weed everywhere Extremely dirty”

“Hotel vecchio, arredi vecchi e sporchi. Colazione molto scarsa. Pulizie solo su richiesta e non comunicate al check in. Percezione di scarsa sicurezza all’interno della struttura ”

“Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here.”

“Amazing hotel, newly renovated Not bad breakfast Good rooms Very nice staff”

“Pool was very nice. No elevator if on second floor and rooms did not mask sound well so late and early it was hard to sleep. Hotel was clean, central to town and very friendly staff!”

“Todo bien”

“All around pleasant experience. Will stay here again when I am back in town.”

“The property was good. When we arrived at 5:43 pm and had a reservation. The room was not ready even though check-in was supposed to be at 3:00 pm. There were several people waiting. They did offer free breakfast to make up for it but we don't eat breakfast. We were headed to a concert at Blossom music festival and needed to get ready so was very disappointed in that. We waited about 10-15 minutes for a room to be cleaned. The room was okay except the toilet/shower area. It was dirty and...

“This was our return trip on this vacation. Our second stay at this hotel in one week. Due to the inconvenience of a buzzing in the smoke alarm in our room, the staff upgraded our room for this return trip. The room was very nice, as expected due to our previous experience here. Here. Pool was enjoyable, The breakfast was good. Again, I only give a breakfast and excellent if it includes biscuits and gravy. This breakfast included biscuits but no gravy, however at many other options. The...

“All the staff were pleasant and the manager was excellent. The breakfast was hit and the lady that Ean the breakfast kept the dining area clean. The fact is the hotel is getting older and needs some renovation. The elevator has floor b of arcs loose. The windows should be cleaned. Our room had some visible flaking if the paint and maybe from some water damage. Overall it was okay but I would not stay there again other than the staff certainly stood out”

“Clean”