Gentile Paolo, la ringraziamo per il tempo dedicato a recensire la nostra struttura. Siamo lieti che abbia trascorso un ottimo soggiorno presso il Grand Hotel Portovenere. Nella speranza di riaccoglierla nel breve futuro, porgo i miei più cordiali saluti.

Gentile Sig.ra Bailey, la ringraziamo per aver condiviso con noi la sua esperienza presso la nostra struttura. Siamo lieti di leggere che ha apprezzato la cordialità e professionalità del nostro personale che riteniamo essere uno dei nostri punti di forza. La ringraziamo anche per il gentile feedback sul nostro ristornate. Nella speranza di poterla presto riaccogliere al Grand Hotel di Portovenere, porgiamo in nostri più cordiali saluti.

Dear Guest, Thank you for this lovely feedback! We really work hard to guarantee an excellent service and satisfy our guests' expectations in term of quality standards, but always with a personal touch. We hope to see you again at Grand Hotel Portovenere!Best regards, Alessandra Daretti Front Office Manager

Dear Guest, Thank you for your comment. As you report, our location is central and close to the historical town. The garage is indeed an essential service, guaranteed for all our guests. The entrance is marked with signals, unfortunately the road is a unique way one and it means that if you skip the entrance you have to do the tour again. Due to geographical limits, spaces are not big, but our collegues in the garage are there to assist guests with parking maneuvers and porters are in charge of the bags. We hope to have the chance to welcome you back at Grand Hotel Portovenere in the near future. Best regards, Alessandra Daretti Front Office Manager

Cher Martin,GRAZIE pour votre gentil commentaire, nous sommes très heureux que vous ayez passé un agréable séjour chez Grand Hotel Portovenere et que vous ayez apprécié l'approche de notre équipe.Nous espérons vous accueillir à nouveau chez nous à l'avenir.Cordialement, Alessandra DarettiFront Office Manager

Dear Guests, GRAZIE MILLE! I am so glad to read this review and happy to share it with the whole Team. Feedbacks like this make us proud of our beautiful job and proud of our Hotel. We really hope to welcome you back in Portovenere!Best regards, Alessandra DarettiFront Office Manager

Dear Guest, Thank you for this lovely review. The location and the scenario that surrounds us are definatly one of our highlight, but most of all I'm glad to read your comment about the approach of the Team: we work everyday for this. We hope to see you again soon at Grand Hotel Portovenere. Best regards, Alessandra Daretti Front Office Manager

Dear Guest, Grazie! Thank you for taking the time to write such a kind comment. I'm delighted to hear that you enjoyed your stay with us and that you appreciated the professionality of the staff. We hope to welcome you back again at Grand Hotel Portovenere! Best regards, Alessandra Daretti Front Office Manager