Hotel per famiglie a Prescott Valley

“This was a very surprising place and it definitely exceeded my expectations. The staff was very friendly and helpful. They took great care of the facilty and our rooms. Fresh towels everyday and cleaned rooms.”

“The hotel was great. Expedia on the other hand, sucks. There was a mistake in the booking. I called Expedia to see if there was a way to fix it. The representative from Expedia said he called the hotel and that the hotel wouldn't refund for the money for booking. The problem? I was standing next to the owner of the hotel, and he was standing next to the phone. Expedia never called. They lied. I called them out on it, and they told me the person they talked to told them it was violation of there...

“Clean and staff was so kind and helpful.”

“This was the 3rd time I’ve stayed at property. Check in was a pain. Jackie at the front desk was rude. I booked a 1 bedroom unit and ended up getting a one bedroom studio. There was black mold in the shower. The carpets were sticky. E203 was our unit. My other 2 stays were great and we had great one bedroom room with a large double sink, nice shower.”

“5 stars all around. Easy checkin, friendly staff, beautiful hotel, super comfy bed, walkable location to whiskey row - absolutely gorgeous hotel. I'll definitely be back.”

“Rooms were cleaned. Staff very nice . The pool is very small . And the stairs were hard for my sister who has MS had a difficult time . I asked the lady when I checked in if she had a down stairs. She wast very nice about it . Kinda just blew it off . Other than that everyone was great .”

“I was impressed by the property and the cleanest of the rooms. I have nothing negative to say about Pines. I would recommend this place .”