Dear Lisa,Thank you for staying with us and sharing your thoughts. We are at the end of completing several wonderful upgrades to our hotel for the summer season. We do hope you give us another opportunity to serve you in the future.Yours in Hospitalty,Jamie WolfeGeneral Manager

Dear Aimee,Thank you for choosing to stay with us and sharing your feedback. I have read and share our comments regarding the heating/cooling system with our maintenance department and it will be resolved. We look forward to your next visit.Yours in Hospitality,Jamie WolfeGeneral Manager

Thanks for the great review, Sarah! We're always happy to hear our staff wowed our guests. We hope you'll choose us on your next visit to town.

Thank you for your feedback. I am sorry that the renovation work was not complete prior to your stay and for any inconvenience that you experienced. I am happy to hear that the staff was friendly and accommodating and I hope that you will consider us again next season.

Thank you, Lissa, for stay at Harbor Hotel on your recent visit to Provincetown. I am sorry that you were disappointed we do not serve a continental breakfast, however we do have complimentary coffee and tea service in the lobby every morning and complimentary K-cups for the Keurig in your room are replenished by housekeeping or available on request at the front desk. I hope that otherwise you enjoyed your stay and the many amenities that we offer here at Harbor Hotel.

Thanks for the review, Charlene! We're delighted to hear you enjoyed your stay.

Sorry you feel that way, Mark. The Destination Fee is charged to all of our guests and is outlined on the Hotels.com reservation page under "Fees & policies".

Thanks for the review, Sheralyn! We're happy you enjoyed our hotel and our location in the quiet East End of town. Sorry to hear about the shower, I am not sure why the water wouldn't have been hotter. On the bright side, we are renovating all of our guest rooms including all new bathrooms which will be ready for our 2024 season.

Thanks for the review, Laurie! We're happy to hear you enjoyed your stay with us.

So glad to hear that you had a great visit! We hope that you will choose us again when you are in Ptown next.

Thanks for the review, Elizabeth!

Thanks for the perfect rating, Debra. We're delighted you enjoyed your stay with us!

Hello, David. Please accept our apologies for our missteps. The construction was slated to be completed prior to your one night stay. We were not made aware of delays from the crew and that is on us. We would've been happy to move your room had we been made aware of the situation.

Thanks for the 5 star review, Anne! We're delighted to hear you found our accommodations to be clean, comfortable and convenient to town. Our staff works hard to ensure our guests have a memorable stay. We hope to see you on your next visit.

Thanks for the excellent review, Olesya!

I am sorry for the confusion, Judi. We did have an event that booked the front fire pits until 10pm on Friday, but the two large fire pits in the courtyard were available from dusk that evening until 10, at which point the bayside firepits were available to all guests the remainder of the evening. Both fire pit areas were available for all guests on Saturday.

Thanks for your review, Jennifer! We're happy to hear you enjoyed your stay with us. We hope to see you on your next visit to town.

Hi there, we had an incredible amount of humidity and had just come out of a heat wave during your stay. I am sorry that this created the appearance of mildew and a musty smell in your room. I assure you that this is not the norm and we are sincerely sorry that this happened. I remember speaking with you at check out. I am glad that we were able to have a conversation and that I was able to personally apologize and waive any penalties for departing early. Again, my apologies. I hope you can forgive us.

Thanks for leaving us a review, Grace!

Thanks for the review, Linda!

Thanks for the review, Kourosh! We're happy to hear you enjoyed our friendly staff. Maurice loves to help our guests with amazing recommendations. We're sorry about the slow drain but glad we took good care of you immediately! We hope you'll join us on your next visit to town.

Hi Janet- thanks for writing us a review. We're happy you enjoyed our hotel.

Thanks for the review, Bonnie.

Thanks for the review, Kevin. It seems we missed the mark with you during your stay and I have brought your concerns to the attention of our executive housekeeper- this is not the norm for us. Also, that blue chair is not room furniture, so not sure how it got in there. Please accept our apologies.

Thanks for the great rating, Nilesh! We love to hear how much our guests love our property! Our large, outdoor, heated pool and courtyard area are a big hit with most of our guests! The Cabana Bar serves up some of the best burgers in town, glad you enjoyed. Maurice loves to help our guests with his intimate knowledge of Ptown. We hope to see you on your next visit.

Thanks for the review, Charles. I am sorry to hear you found the food at the Cabana Bar "mediocre" as many of our guests rave about how delicious it is, even with the limited menu. Our license for the Cabana Bar forbids outside beverages and our bartenders are happy to fill water bottles for out guests.

Thank you for the 5-star review. We are delighted that you enjoyed your stay and the many amenities we offer at Harbor Hotel. We hope that you will be back next year to see all of the upgrades and improvements that will be happening over the winter months.

Thanks for the great rating, Lisa! We're always so pleased to hear from guests that had an amazing stay with us. Our entire staff works hard to ensure our guests have a memorable experience with us. We hope you'll come back and see us on your next visit.

Hi Diane, thanks for writing us a review. I am glad you enjoyed our large, outdoor, heated swimming pool- it truly is a favorite of most of our guests. I am sorry for the confusion you encountered booking your room. We offer a number of different room types and it seems the pic you saw of the balcony and small dining table come with our courtyard double queen rooms and not the courtyard double room you booked. Our king rooms and suites do offer a table in the room. We hope you'll consider us on your next visit.

Thanks for your review, Delphine. Seems like we were not a good fit for you. Many of our guests love our quiet east end location and enjoy the comfort of our outside seating areas around 4 firepits. Yes, you must cross the street to get to the bay side beach across from the hotel, and our guests love that as well. We wish you safe travels.

Thanks for the perfect score, Michael! We're happy to hear you enjoyed our property. All of our guest rooms are actually going under a big remodel this off season and we look forward to welcoming guests back to the 2024 season with rooms that will have all new bathrooms, flooring and furniture. We hope you come back and visit.

Hi Janet, thanks for the excellent review! We're so happy to hear you enjoyed our large, outdoor, heated pool and courtyard area with lawn games and fire pits. Maurice is a wealth of knowledge and loves to share it with our guests so you have an amazing time. All of our guest rooms, including bathrooms, will be fully remodeled for the 2024 season- you must come back and see.

Hi Stefanie, thank you for an amazing review! You really hit the nail on the head with your description of our property! So many guests love our courtyard area, the large Connect 4 games as well as corn hole and the lounge areas by the firepits are always a hit with everyone. I am so happy you got to enjoy it all! East End market bagels are my favorite and I can never say no to breakfast at Liz's Café. We hope you'll come back and see us next year as all of your guest rooms, including bathrooms, will be remodeled in time for the 2024 season.

Thanks for the perfect score, Tanya! We're excited to hear that you found our location convenient, our rooms clean and comfortable and our staff helpful! That's our goal with each guest. We hope to see you on your next visit!

Thanks for leaving us a review, Angel. I am happy to hear you enjoyed our comfortable beds, they provide many guests with amazing rest. All of our guest rooms will be fully remodeled, including all new bathrooms, flooring, and furniture, just in time for our 2024 season. We hope you come back and check it out!

I am sorry you encountered a bad experience at the Cabana Bar. Sometimes we can't always all have a smile on our face, though we do try! I am hoping that you encountered smiles with the other servers, that welcome our guests, during your stay.

Thanks for the great review, Karen! We're happy to hear you found the front desk staff "fantastic" we all work hard to ensure all of our guests have an incredible stay. We hope to see you on your next visit to town.

Thanks for the review, Tara. Sorry to hear of your sink issue but happy we were able to get you into another room quickly. Our courtyard area with 2 firepits, large, heated outdoor pool is an oasis many of our guests enjoy. We're happy to report that all of our guest rooms will be undergoing a major update, including new bathrooms- ready for our 2024 season- you'll have to come back and check it out.

Thanks for the great review, Cara! We're delighted to hear you enjoyed staying with us. Our location is quite unique with the amazing bay beach across from the hotel and our amazing courtyard with large, outdoor, heated pool! The firepits are definitely a guest favorite. We hope you'll stay with us on your next visit to Ptown!

Thanks for the review.

Thanks for the great review, Nawal, we're happy you, your partner, and pup enjoyed your stay with us! Our housekeeping staff works hard to keep our rooms clean and comfortable for each guest. Our large, outdoor, heated swimming pool is a big hit with all of our guests. Lastly, you cannot beat a nice walk on the tidal flats at low tide. We look forward to your next visit!

Hi Sarah! Thanks for the rave review! We love to hear how much our guests enjoyed their stay with us. The bay views are simply incredible. Happy to hear you also enjoyed a clean and comfortable rooms. All of our rooms will be fully made over, including bathrooms for the 2024 season. You must come back and check it out.

Thanks for the review, Ian. We appreciate the feedback- seems like a few missteps were made on our end and I do apologize for that. We are a mile and a half from the town center and the CCRTA (bus) comes by the hotel twice an hour and is an easy 5 minute ride to town.

Thanks, Michael! We truly appreciate the 5 of 5 review and look forward to seeing you on your next visit!

Thanks for the review, Kyle. The Destination Fee is outlined in the "Important Information" section of your Expedia booking. It is 30 per day and is a lump fee to include parking and wi-fi as well as other things such as our lawn games, ping pong, pool, and yoga.

Thanks for taking the time to write us a review, Tiffany. We are undergoing a major renovation that includes full bathroom remodels, new flooring and furniture in all the guest rooms. We're planning have that all completed this coming off season, so you must come back and check it out!

Thanks for writing us a review, Beth. Our bayview rooms and suites all come with a microwave. There is one in the lobby that is also available for guest use. You should have let us know about the fridge as we would've made sure we got you on that worked properly. Thanks for staying with us and see you on your next visit.

Thanks for the perfect score, John! We're thrilled you enjoyed your stay with us.

Thanks for the review, Maria. All of our guest rooms are being renovated this coming off season, including new bathrooms, flooring and furniture. You must come back and check it out!

Thanks for the review, Mary. The restaurant closed in 2019 and it's not mentioned on our website, so I am not sure why people seem to think it's closure is something new. We do have our Cabana Bar and Grill open for lunch and drinks each day.