Hotel a Puela

“It was clean but carpets were old and worn”

“Clean , nice staff , delicious food”

“We absolutely adored our stay. We had stayed here before while using Banos as a central hub for our travels, so we were excited to stay here again. We were lucky to have an upgrade to the detached king room, which was beautiful and spacious. Everything at the property is clean and so well kept. The staff are fantastic and kind, we did a few excursions this time including rafting and hiring bikes to do the waterfall trail. Both were amazing and organised so well by the hotel staff and associated...

“Beautiful, peaceful colonial property. The hotel location is rather remote”

“Clean Room”

“Great customer service”

“Buen lugar”

“La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia.”

“Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never...

“Johan was so helpful and kind!”

“Bedroom to small”

“HOTEL STAFF WAS VERY HELPFUL AND PROFESSIONAL”

“The staff, the breakfast and entire food was perfecto, the room was ean and good view of the mountains and cloud forests. The whole experience was EPIC”

“Walk distance to every thing”

“Las habitación que reserve no es la misma que ellos le dan, ya tienen marcados sus precios y fue desagradable llegar u que te den una habitación diferente a la que reserva en fin un desastre”

“Agradable lugar para hospedarse en Baños.”