Hotel a Puela

“Stayed in the family room on 2nd floor for a night. Room had a great view of the falls plus hotel is walking distance to downtown restaurants and the spa. Hearty breakfast in the morning. Karl was the perfect host. Highly recommended. ”

“Petronio and his staff were absolutely wonderful! So kind, super accommodating and helpful. The rooms were very unique, and the view overlooking the town and across to the volcano was just stunning. Breakfast was delivered to our door each morning in a little basket, and the staff booked us cabs when we were ready to go into town. Although with the breeze, the birdsong, the clouds, and the volcano, I could have stayed put for the entire trip!”

“It was terrible because they did not honor my reservation and there was no room. They did not even let me in. I had to find another place to stay. I had to pay double, and I have not received my refund yet.”

“Great location!”

“Bettina and Darwin are the most hospitable hosts imaginable. There are only 2 rooms, so you immediately feel one of the family. My room was divine, colourful and comfortable. Breakfast with a breathtaking view over Banos, under the supervision of their two llamas grazing nearby. It’s worth coming to Banos just to stay here. Only caution- the road is very steep. My taxi wouldn’t take me up as it had been raining. There is a driveway - i should have taken the left fork by foot, instead i...

“Very comfortable and my room was clean, shower hot, central location was great and staff lovely ”

“Recomendado ”

“I was warmly welcomed upon arrival. Smiles were abundant. I was shown around the property coffee and water available and beautiful areas to enjoy and relax My room was immaculate, the bathroom had all new and modern toilet sink, and shower. Along with an abundance of HOT water. Breakfast at the little restaurant next door was fresh and YUMMY. If I ever find myself in Ecuador again, Riobamba, I will stay at Hotel Montecarlo Riobamba again. ”

“La atención al cliente excelente, la chica que nos atendió fue muy amable. ”

“Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend.”

“It's a hostel, not a hotel, so if your expectations are set appropriately, this is a superb find. A bit out of town - 15 mins walk downhill into town and a $1.50 taxi ride home - but nestled at the foot of the mountains. So much nicer than the hundreds of hostels surrounded by karaoke bars near the bus station in town. Run by the nicest, most obliging family. A fabulous breakfast included. Recommended most highly.”

“Very clean affordable breakfast was good”

“Clean, convenient, walkable”

“Very friendly place and enjoyable and the staff was very friendly ”