Gli animali sono accettati presso Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated?

Orario del check-in: 15:00-24:00.

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated offre il servizio navetta per l'aeroporto?

Sì, è disponibile una navetta da e per l'aeroporto a pagamento.

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come snorkeling, kayak, minigolf e altro ancora.

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated - Nuove Recensioni, Prezzi e Offerte per il 2026

Q: Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated ha una piscina?

Sì, la struttura dispone di 2 piscine all'aperto e una piscina per bambini.

Q: Dove si trova Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated?

Alloggia in questo resort a Punta Cana, che si trova a 15 minuti a piedi da Spiaggia di Arena Gorda e Campo da golf Punta Blanca. Cana Bay Golf Club e Iberostar Golf Course si trovano ugualmente a meno di 5 km di distanza.

6/10 Soddisfacente

Claudio

Viaggio di coppia

19 dic 2022

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Struttura molto bella. E personale molto gentile. Unica cosa necativa è il cibo sia nel Snack Bar e soprattutto nel Buffet dove il cipo se non lo prendi direttamente alla griglia è freddo. Altra cosa che non mi è piaciuto quando ho ordinato un coco loco e sembrava fatto solo con latte e quando lo detto la risposta era, se voglio con la crema di coco costa 5 dollari. Mai successo una cosa del cenere in altri hotel a punta cana.

10/10 Eccellente

Albino

18 set 2022

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Soggiorno di 3 notti a settembre 2022

2/10 Terribile

Shafina

Viaggio con la famiglia

6 gen 2026

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Please save yourselves the money and go elsewhere. Overall, this resort has been declining in it's accommodation, food, amenities and overall customer service. We as a family have been visiting the Bahia Principe 'LUXURY' Esmeralda since 2015 on and off. The Esmeralda was initially a lovely experience with exceptional service and accommodation. The hotel claims to have been recently renovated and there was absolutely no evidence of this and certainly nothing 'luxurious' about the experience. Room: We had two rooms as a family, traveling with teenage kids. Our room was dirty and the bathroom smelt of sewage most nights. The bathtub in our room looked like someone had tried to crawl their way out of it. There were cracks and dents with paint chipping, it could not be used. Food: Absolutely horrible. The buffet was a repeat everyday with very little variation. The quality has declined significantly. The à la carte restaurants were worse than the buffets. We booked into the Indian restaurant one evening, looked at the menu and just walked out. There was nothing on the menu that even resembled Indian food, there were items such as Brioche & Croquette, yet the restaurant was called (Naan_meaning bread) Unfortunately for us, this would be the last time we will visit the Esmeralda. The time spent with the family was priceless, however I honestly believe that the rating should be a 3.5 Star. A 5 star rating is really overrated.

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Drew

Viaggio di coppia

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Pros: good polite serving staff, clean rooms, always had bottle water and beer available in room, restaurant food was good. Beach was nice and always had chairs and clean towels available. Felt safe always, even during transport from airport. Cons: if you're an only english speaking america you will have trouble understanding a lot of the workers, including the front desk personnel. We had to go back and ask someone when our reservations were and several other questions because we were clueless. Im not saying it's the resorts fault, but something to consider. The buffet food for lunch and dinner is horrible. The desserts are a total catfish, but the drinks were all good. We had several bahama mamas and pina coladas.

Soggiorno di 4 notti a gennaio 2026

6/10 Soddisfacente

Maria Claudia

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

El desayuno muy bueno El servicio muy regular. Ineficiente. Habían personas amables pero otras bastante odiosas y nada colaboradoras

Soggiorno di 5 notti a dicembre 2025

4/10 Scarso

CAROLINA

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio e servizi

Service is terrible. Waiters are hateful

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

DEVLEENA

Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

This was a fantastic resort in the DR. We had a swim up room, located conveniently to restaurants, pool and the beach. Besides one snafu with a restaurant where they bumped our dinner booking an hour later, we had a great stay. We also booked a private transfer and an off-site day adventure from this resort, all of which went smoothly. I would recommend this place and would return myself as wel

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Andrea

Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Rooms were very nice, food was good, but service was quite bad everywhere. The resort was very full and it seems like they did not staff up appropriately, and/or salaries are low maybe? In any case, attitudes were not great. Book restaurants way in advance through the app, we tried 3 days before going and most were already full.

Soggiorno di 5 notti a dicembre 2025

2/10 Terribile

Clinton

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

I really wanted to love Bahia Principe Luxury Esmeralda, especially since the decor is stunning and the buggy service was great. However, the experience was far from "Luxury." Check-in was incredibly slow. Our room was dirty: sand on the floor, coffee stains, and hair/soap residue in the tub. I called the concierge three times.. no one came. We even found toothpaste on the sheets; staff tried to claim it was "paint." By day two, the sand and tub still hadn't been cleaned. The food situation was disappointing. Lunch is limited to the buffet or sports bar. There is beachside dining, but it’s just another buffet with very limited options. Worst of all, there were flies everywhere.. in the buffets and the restaurants. Health warning for Punta Cana: the sand fleas are brutal. My child got big red bites on her arms and legs, and I got them on my hands and feet. They are very painful and itchy. The atmosphere was off. Staff seemed unhappy and the vibe was average. The Christmas entertainment was not up to the mark. Sad & Boring.. a depressed elf and a Santa wasting time. Hardly anyone stayed to watch. Overall, not worth it, especially for the festive season. You’re paying for a luxury name but getting poor service and bad hygiene.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Cynthia

1 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

staff was amazing

Soggiorno di 6 notti a dicembre 2025

4/10 Scarso

Khalid, Monmouth Jn

31 dic 2025

Mi è piaciuto: Pulizia

The resort claims luxury, far from it. Restaurant bookings became messed up, we were 9 bookings were made for 6 multiple times. This led to situations two evenings at restaurants. In the buffet roughly 50% of the items were not labeled. If you are vegetarian you are very limited to a few items. The staff themselves are very good and helpful. Twice at restaurants and once at the buffet they claimed they had no tea bags. My daughter was locked out of her room in 2 occasions and was forced to wait outside for someone to come and fix her lock, both times the batteries for the lock were changed. On Christmas Eve there was a fixed menu, Fish or Meat. Again very surprised no vegetarian options. I could go in with smaller issues but I would recommend go to another brand resort.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Tugce Arit

Viaggio con la famiglia

31 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Overall it was a nice hotel.

Soggiorno di 4 notti a dicembre 2025

2/10 Terribile

Mohammad Omair

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

30 dic 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

⭐ 1 Star – Very Disappointing Experience I had a very disappointing stay at Bahia Principe Luxury Esmeralda in Punta Cana. For a resort marketed as “luxury,” this experience fell far below expectations. There were bugs crawling in our room, which was unacceptable and made the stay very uncomfortable. At the buffet, food labeling was poor, and vegetarian options were not clearly described. At the live cooking stations, the same hot plate was used for all foods without cleaning between orders, and the same spoon was used across all vegetable dishes, resulting in meat being mixed into the vegetables. This is a serious concern for hygiene, dietary restrictions, and food allergies. Communication was also difficult, as many staff members did not speak English, making it challenging to address concerns or ask basic questions. Overall, this resort does not meet the standards expected of a luxury all-inclusive. I do not recommend this resort based on cleanliness, food handling practices, and overall service.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

anand

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Clean and well-maintained rooms with cordial staff. Breakfast offered a good variety, and the dinner restaurants served excellent food with well-designed menus. The resort has two outdoor pools and is overall very well kept. Entertainment was enjoyable, with daily activities, and the holiday lights added a nice festive touch. The outdoor seating areas, including near the sports bar, were a plus. It was great that Esmeralda guests had access to the other sister resorts within the complex. Good connection between resorts through frequent shuttles. However, compared to some of the other resorts, the Esmeralda lobby felt a bit average, and amenities like a coffee or dessert shop were missing. While the staff was friendly, limited English proficiency at times made basic communication challenging. For an international resort, improved English communication would enhance the guest experience. Beach is well maintained but not long enough. Ample chairs and tiki huts available. Stayed for 5 nights and Overall had great experience And highly recommend.

Soggiorno di 5 notti a dicembre 2025

2/10 Terribile

Tamika

Viaggio di coppia

30 dic 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

I booked a room with a swim up pool and I was unable to utilize the pool for the last 3 days of my stay because there were dead water bugs floating around. I called and went to the desk several times to get someone to clean the pool and no one ever came. I paid for a room that I was not able to fully utilize and it’s unfair. I also have footage of the bugs in the pool.

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Kevin

29 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Friendly staff, clean room, nice surroundings

Soggiorno di 8 notti a dicembre 2025

4/10 Scarso

Rushabh

Viaggio con famiglia e bambini piccoli

28 dic 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi

Traveling with a baby, they gave us a room next to the cafe area which hosts lots of activities through the evening and night resulting in noise which was unbearable and lots of foot traffic and noisy people walking late into the night. Repeated calls to hotel were ignored. They had no decency to even apologize. Never coming back. Off, the buffet is not great. No taste in the food.

Soggiorno di 4 notti a dicembre 2025

4/10 Scarso

Gerald

Viaggio con la famiglia

28 dic 2025

Non mi è piaciuto: Condizioni e dotazioni della struttura

Neglected rooms and fixtures throughout. Lots of broken things. A la carte food was terrible

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Yanhua

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great stay!

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Jeremiah Christopher

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff were amazing, friendly and so courteous. Room spotless and food was in abundance and absolutely delicious. 5 summers and highly recommended!

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Eltion

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

It’s a very nice place I’ve been before and I can come again

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Wanda

Viaggio di coppia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Excelente Servicio y amenidades

Soggiorno di 7 notti a dicembre 2025

4/10 Scarso

Norman

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

26 dic 2025

Non mi è piaciuto: Personale e servizio e servizi

The staff is undertrained and not helpful at all. The hotel is basic and does not meet 5-star standards. The buffet food is poor, repetitive, and unappetizing, and hygiene is a serious concern—the buffet area is often dirty and kitchen staff do not use gloves. Additionally, guests are supposedly required to reserve the à la carte restaurants before arriving, yet no email or information is sent prior to arrival. As a result, you arrive at the hotel only to find out that all restaurants are already overbooked, forcing you to eat at the buffet every day. The room is acceptable, but overall I would not recommend this hotel or return.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Sergey, Raleigh

25 dic 2025

Staff

Soggiorno di 11 notti a dicembre 2025

6/10 Soddisfacente

Nadejda

Viaggio con la famiglia

25 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We recently stayed at Bahia Principe Luxury Esmeralda and had an enjoyable experience, especially with the accommodation. Our room was spacious, clean, and had an amazing ocean view. The bed was comfortable, and housekeeping kept the room spotless throughout our stay. The resort itself was beautiful, with well-kept grounds and plenty of amenities to keep us entertained. Unfortunately, the food and staff didn’t quite live up to the resort’s other features. The dining options were repetitive, and we found some of the meals to be bland and lacking in flavor. We were expecting a wider variety of fresh, local cuisine but were often disappointed with what was offered. The staff, while some were friendly, generally provided slow and indifferent service. We had several occasions where we had to wait a long time for assistance or help with basic requests. This lack of attention to customer service definitely impacted our overall experience. Majority of the staff didn’t speak English at all. All in all, while the accommodation and location were fantastic, the food and service were below expectations. If you're looking for a beautiful place to stay with great rooms and views, this resort is worth considering, but be prepared that the dining and service may not be as stellar as you'd expect from an all-inclusive.

Soggiorno di 6 notti a dicembre 2025

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