Gli animali sono accettati presso Finest Punta Cana by The Excellence Collection - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Finest Punta Cana by The Excellence Collection - All Inclusive?

Il servizio di parcheggio con servizio di ritiro e riconsegna auto è gratuito.

A che ora si deve eseguire il check-in presso Finest Punta Cana by The Excellence Collection - All Inclusive?

Orario del check-in: 15:00-a qualsiasi ora.

Finest Punta Cana by The Excellence Collection - All Inclusive offre il servizio navetta per l'aeroporto?

Sì, è disponibile una navetta da e per l'aeroporto a pagamento su richiesta. Si applica un supplemento di 238 USD per veicolo.

Finest Punta Cana by The Excellence Collection - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. In questa struttura potrai praticare attività come calcio, aerobica, corsi di lingua e altro ancora.

Finest Punta Cana by The Excellence Collection - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

Q: Finest Punta Cana by The Excellence Collection - All Inclusive ha una piscina?

Sì, la struttura dispone di una piscina all'aperto e una piscina per bambini.

Q: Dove si trova Finest Punta Cana by The Excellence Collection - All Inclusive?

Con una buona posizione sulla spiaggia di Punta Cana, questo resort si trova a 0,9 km da Parco Acquatico Sirenis Aquagames e a 20 km da Spiaggia di Macao e Cana Bay Golf Club. Campo da golf Punta Blanca si trova a 19,9 km di distanza.

10/10 Eccellente

ROBERTO

Viaggio di gruppo

30 ott 2024

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Wonderful resort, very friendly staff....

Soggiorno di 6 notti a ottobre 2024

10/10 Eccellente

Jennifer

12 gen 2026

Mi è piaciuto: Pulizia e personale e servizio

Very clean and family friendly. The buffet has lots of options for every pallet. Waiters for drinks and meals at the pools and the beach. Activities for adults and kids all throughout the day. Beaches were cleaned and groomed and guarded. I felt safe

Soggiorno di 6 notti a gennaio 2026

8/10 Buono

Guillermo, Puebla

Viaggio con la famiglia

10 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Muy bien

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Carolina

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

8 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The hotel layout is perfect for a family vacation, allowing for different ages to enjoy the day together. The main pool has the deeper end with a bar where adults hang out, but it’s connected to the kids pool which has the big bubble where my 6 year old wanted to jump and slide all day long. Right next to this pool is the toddler pool, with a much smaller bubble which was a hit with my 2 year old twins. These pools are also right next to the beach and food trucks, making everything super convenient. Grounds are immaculately maintained. We were there for NYE and even though the hotel was full, we were always able to find chars, daybeds and plenty of fresh towels. Food is average.

Soggiorno di 9 notti a dicembre 2025

4/10 Scarso

Gabriel

Viaggio con famiglia e bambini piccoli

8 gen 2026

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

I won’t go into excessive detail, but it’s important to set realistic expectations. We chose The Finest based on its branding and pricing as a five-star luxury resort. While the property has some positive aspects, our experience did not align with five-star standards, particularly in dining, service, and attention to detail. The food was underwhelming. Despite multiple restaurants, menus lacked variety, with identical desserts across venues. The buffet was average and comparable to standard all-inclusive resorts. Service felt mostly reactive rather than proactive. We also experienced an issue with a tour booked through a company the hotel works with; while it is a third-party service, the hotel did not actively assist in resolving the situation, which took longer than expected. Additionally, our room had a persistent shower leak that required towels on the floor daily—an issue that should not occur at this price point. This resort may suit travelers seeking a mid-range all-inclusive, but those expecting a true five-star experience may be disappointed

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Gabriella, Miami

Viaggio con la famiglia

8 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive. The room was spotless, comfortable, and beautifully maintained, making our stay feel special and relaxing. The atmosphere during New Year’s was festive yet elegant, and the overall experience exceeded our expectations. The location was also perfect, making everything easily accessible. We truly felt taken care of and would absolutely recommend this hotel to anyone looking for a memorable and high-quality stay. We look forward to coming back!

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Ashley

Viaggio di coppia

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean room, great staff, good food

Soggiorno di 3 notti a gennaio 2026

8/10 Buono

Diego Fernando, Pembroke Pines

Viaggio con la famiglia

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Beautiful hotel. Spacious, clean, great beach. Could improve quality of food

Soggiorno di 6 notti a gennaio 2026

10/10 Eccellente

Marc

Viaggio con la famiglia

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Resort très propre, moderne, avec une offre de nourriture excellente. Un vrai 5 étoiles!

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Darshna

5 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Room was clean and the staff were very nice

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Khushum

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The pools and resort upkeep were great. The staff were hit or miss - considerable amount of staff had difficulty communicating in English, I visited finest in Cancun and the enthusiasm and professionalism of the staff in this location doesn’t compare. There were a couple of exceptions but by and large the staff service was not inspiring. The food was disappointing. In the Mercato while there was great quantity the quality, flavor and presentation was poor. The a lacarte restaurants were hit or miss. The French restaurant was embarrassing - we couldn’t get past the appetizers as the lobster served was like a piece of rubber and the so called fois gras when we did find the tiny spec in the midst of layers of greenery wasn’t even enough for me to determine if it was food gras. Surf and Turf was by far the best restaurant but it’s only opened 3 days a week. It feels like Finest has been cutting corners when I compare to my experience in finest in Cancun.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Po

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Yes, the pool was elegant, nicely decorated, not crowded.

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Patrick

Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Très beau séjour. Le point fort est le service du personnel dans cet hôtel. Je voudrais d’ailleurs remercier Francis le manager du resto Duke’s. Ainsi qu’Elvis le serveur. De très gentilles personnes qui ont été excellents avec nous. Merci mille fois à ces deux personnes. Pour le reste la nourriture est correcte. Le restaurant italien n’est vraiment pas à la hauteur de la nourriture italienne. Les chambres sont bien mais quelques mauvais entretiens des lieux.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Philippe

Viaggio con la famiglia

1 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

the resort is very good and modern but my daughter Stephanie and her family has lots of issues with their room. they had to change and the second room had huge leaks that the Hotel could not fix totally. Moreover, we asked lots of time for towels, pillows and more and nothing got done in time. it was painful. the resort is amazing for the kids of course.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Naomi Omorovbiye

31 dic 2025

Mi è piaciuto: Pulizia e servizi

Loved it!!!

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Rahul

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great resort, good rooms and service and great dining options

Soggiorno di 3 notti a dicembre 2025

8/10 Buono

Silvia, Milford

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff were all fantastic!! Especially want to thank Lelena at breakfast and lunch buffet. Always having a table and welcoming us everyday. Yeytson at the beach reserving chairs for all of us everyday and bringing us drinks. One thing that should be improved is the dinner reservations. When we checked in they said it was first come first serve but it was a different story once we went to eat at one of the specialty restaurants. Apparently, reservations can be made for every night from the lobby desk. I recommend even booking ahead of the trip so that you can get the Japanese hibachi. All in all it was a great trip.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

linke

Viaggio con la famiglia

29 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The front desk Gabriel is very friendly and helpful

Soggiorno di 8 notti a novembre 2025

6/10 Soddisfacente

Yi Wen

Viaggio di gruppo, Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The facility is new and nice. The resort has many restaurants but most of them has suboptimal of food. Not taking reservation is also not a great idea IMHO. The same brand hotel in Cancun allows me to order anything from room service, but this one has limited items. When I asked for a diet coca with my lunch, they asked me to call mini bar separately...

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Kevin, Drexel Hill

Viaggio di coppia

28 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Amazing stay

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Deanna

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Yes everything was wonderful

Soggiorno di 4 notti a dicembre 2025

4/10 Scarso

Alexander, Aventura

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio

A resort named Finest should reflect excellence. Unfortunately, our experience was among the poorest we have encountered. While the property itself is attractive, the front desk staff and overall customer service were severely lacking. For a resort that markets itself as 5-star, the absence of basic customer empathy, accountability, and follow-through was shocking. Our issues began at check-in. We booked through Expedia and were told we would receive a room upgrade. Instead, we were given worse accommodations—one king room and one double room instead of the two king rooms originally booked. For three consecutive days, I complained because I did not receive basic housekeeping services, i.e. room cleaning and duvet covers. Each day I was assured the issues would be addressed. They were not. By the third day, nothing had been done. This level of neglect is unacceptable for a 5-star resort. I asked to speak with a supervisor on two of those days. Promises were made to resolve the issues, but they proved largely empty—some items were partially addressed, others ignored entirely. I then requested to speak with a manager and was told someone would contact me. No manager ever did. By day four, I stopped trying. To be fair, Javier and Jeremi from the activities team were exceptional. They treated our family with warmth and professionalism and were the highlight of our stay. Based on our experience, this will be our last visit to this property and any Finest/Excellence resort!

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Chiara Alessia

Viaggio di coppia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Service was incredible, very well maintained resort, house keeping comes twice a day. Beach is cleared daily for seaweed. Food was excellent. You can go to à la cart every night however no reservations can be way can be made as sometimes there is a half hour to 45 minute wait recommend to get ready a bit earlier. I went second week of December and found that the beach was very clean. Weather was grade 27/ 28 degrees every day however we did find the ocean a little bit with currents.& choppy waters. Would come back again and recommend the hotel to anyone.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Sally

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great stay. Spa staff (reception in particular) and club staff - Alberto at the bar and Aleksia (spelling might be wrong) at the check in/services desk were particularly wonderful. The food was great, amenities as well - we liked the spa, coffee shop, and beach. We’ll be back.

Soggiorno di 7 notti a dicembre 2025

4/10 Scarso

Jacqueline Marie

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Would not go back.

Soggiorno di 8 notti a dicembre 2025

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