4/10 Scarso
Michal
Viaggio con famiglia e bambini piccoli
29 apr 2026
Non mi è piaciuto: Pulizia
We had a mouse in our room!! Despite this, they told us to stay there for the night anyway. The children were terrified, and none of us could sleep. It was a sleepless night instead of a pleasant holiday stay.
My husband saw a huge mouse while he was putting our daughter to sleep. It ran right past his feet!!! Then, we noticed that our daughter's backpack was on the floor, even though it had been left on the table. This means the mouse was even running across the furniture! On top of that, it got into my daughter's snacks, which were sealed in a Ziploc bag. It chewed through the plastic and ruined the food. Disgusting!
My husband went to the reception immediately, but he was told we couldn’t get a new room until after 2 PM the next day. We even found mouse droppings in the room. Gross!! The management should react quickly to something like this instead of leaving us completely ignored. Our suitcases were open on the floor—the mouse could have crawled into anything!
Hygiene and safety were nonexistent... absolutely revolting! I do not recommend this place!
Michal
Soggiorno di 5 notti ad aprile 2026
