Dear Guest, Thanks for your feedback!

Dear guest,Thank you for these words.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Joseph,We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Again we thank you for your comments and we hope to welcome you back again soon.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Debra,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Gerald,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Omid,Thank you very much for these kind words after your recent stay at our wonderful Iberostar Grand Bavaro hotel and the review that you have shared. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Sergey,Thank you for sending us your feedback.Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Alberto,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Deborah,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Online Reputation Manager Iberostar Grand Bavaro

Dear Leonid,Thank you for sharing this rating of our hotel as well as your comment.We hope to have the pleasure of your company again in the future.Best regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Ayda,Thank you for sharing these kind words about your experience at our hotel.We hope to have the opportunity to welcome you again on your next vacation.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Jeremy,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvelous to see you again one day.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Kirtsiri,Thank you for notifying us of your concerns related to your recent stay with us. We sincerely regret that we did not manage to conquer you with our gastronomic offer and cleanliness. We encourage you to approach our staff with any concern you might have on a future occasion, since our staff will be more than happy to help make their stay more enjoyable. Nonetheless, we will use your comments to make the necessary improvements.We appreciate you for choosing Iberostar for your holiday and hope to have the pleasure of serving you again soon to provide you with a more enjoyable experience.Best regards,Online Reputation ManagerIberostar Grand Bavaro

Estimado Miguel,Le damos las gracias por compartir este comentario positivo sobre su estancia en nuestro establecimiento.Saludos cordiales,Online Reputation ManagerIberostar Grand Bavaro

Dear guest,We are delighted to read this comment and know that you had a great time at our hotel. Please come back and see us again in the not too distant future.Best regards,Online Reputation ManagerIberostar Grand Bavaro

Dear David,We would like to express our appreciation for sharing such a positive review of your stay with us.The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Toby,First of all, we would like to express our appreciation to you for choosing our hotel for your holiday and taking the time out of your day to write to us. We have treated your opinion as a success story and we would all be delighted to welcome you back to our establishment in the not too distant future. Until then we wish you all the best.Kind Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Lisa,We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience. Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear guest,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honour to serve you again and until then we wish you well.Best regards,Online Reputation Manager Iberostar Grand Bavaro

Dear Erika,Thank you for your feedback. We hope to see you again in the not too distant future.Regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Dahiana,Thank you for sending us your feedback, we are very pleased to read that our service was to your liking.Please come back and visit us again soon, it would be an honor to serve you again.Regards,Online Reputation ManagerIberostar Grand Bavaro

Estimado Jaime,Muchas gracias por su valoración positiva así como por habernos transmitido estas observaciones.Aunque ciertamente nos sorprenden sus palabras, estaremos compartiendo este comentario con la gerencia para su consideración y nos disculpamos por el posible malestar generado. La satisfacción de todos y cada uno de nuestros huéspedes es de gran importancia para nosotros al igual que todos sus comentarios.Nuevamente, gracias por compartirnos sus observaciones. Esperamos darle la bienvenida nuevamente, pronto.Atentamente,Gerente de Reputación en LíneaIberostar Grand Bavaro

Dear Travis,First and foremost, we would like to express our appreciation for the time that you have taken to send us your review.We would like to extend our sincere apologies for the inconveniences you encountered during your stay. We genuinely appreciate your valuable insights, as they help us improve the guest experience. This is why we have taken your comments about our beach, entertainment facilities, and butler service seriously and will be sharing them immediately with the management.Regarding the special breakfast that you mention, it is surprising for us to read this comment, as it is not part of the service standard that characterizes us. We apologize if you felt uncomfortable with this approach, and we will be addressing this situation with our staff.It's great to know that you enjoyed our grounds, food, and pools. These positive comments confirm that our daily actions are worthwhile.Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, Online Reputation Manager Iberostar Grand Bavaro

Estimado Felix,Apreciamos que haya tomado parte de su tiempo para compartir su experiencia con nosotros y con el resto de viajeros.Nos entristece que en esta ocasión su estancia no haya sido tan satisfactoria como esperaba, ya que en Iberostar tenemos como objetivo prioritario que nuestros clientes disfruten al máximo de su estancia.Reciba nuestras más sinceras disculpas por no haber estado a la altura de sus expectativas en cuanto a nuestro restaurante Japonés se refiere. La pasión por la gastronomía es uno de los pilares de nuestra compañía y nuestro equipo de chefs expertos se esfuerzan diariamente en ofrecer platos siguiendo los más altos estándares de calidad. Hemos transmitido sus impresiones a nuestro equipo de Chefs para su consideración y de igual forma estaremos analizando sus observaciones en cuanto a nuestras habitaciones y procesos de fumigación. Le agradecemos la oportunidad de mejora que su comentario nos ofrece en nuestro camino hacia la excelencia.Esperamos poder tener el honor de recibirle nuevamente en nuestro establecimiento para brindarle un servicio al verdadero estilo Iberostar.Atentamente,Gerente de Reputación en LíneaIberostar Grand Bavaro

Dear Vincent,First of all, we would like to thank you for your review and say that it is through feedback such as yours that we can continue to maintain our excellent standards.We regret that on this occasion our rooms, cuisine, and butler service have not lived up to your expectations. We will use your constructive criticism to help us reach our goal of complete customer satisfaction. Rest assured that we will be sharing your feedback with the corresponding departments in order to accomplish the improvement that is due.Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Online Reputation ManagerIberostar Grand Bavaro

Dear Guest,We're sorry to hear about the challenges you faced with dining reservations and the food quality. We appreciate your feedback and will take steps to improve the situation. Thank you for bringing this to our attention.Regards,Online ReputationManagerIberostar Grand Bavaro

Dear Karina,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honour to serve you again and until then we wish you well.Best regards,Online Reputation ManagerIberostar Selection Bavaro

Dear Diego,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day.Kind regards,Online Reputation ManagerIberostar Grand Bavaro